Reviews
Excellent team and I’m happy with the services to
Excellent team and I’m happy with the services to complete the sale for my car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Cynthia! We’re delighted to hear you had a great experience with our team and are pleased with the services provided during your car sale. If you need anything else or have any questions in the future, don’t hesitate to reach out. Enjoy your new ride!
GREAT EXPERIENCE, WE DRIVING FROM DAVENPORT TO LAKELAND
GREAT EXPERIENCE, WE DRIVING FROM DAVENPORT TO LAKELAND AND SO GLAD WE FOUND JENKINS MITSUBISHI!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making the drive from Davenport to visit us! We're thrilled to hear you had a great experience at Jenkins Mitsubishi. We look forward to serving you again in the future!
Great customer service.
Great customer service. I felt that James went above and beyond to make sure I left with my new car. :) Overall, positive experience, no complaints!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for sharing your experience! We're thrilled to hear that James went above and beyond to ensure you left with your new car. We're glad you had a positive experience with us at Jenkins Mitsubishi!
Customer service was spectacular.
Customer service was spectacular. Very helpful with understanding all the benefits. Would definitely recommend to friends and family to work with the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re thrilled to hear you had a spectacular experience and found our team helpful. We appreciate your recommendation and look forward to assisting you and your friends and family in the future!
The service we received was really good.
The service we received was really good. The associate who helped us, Cooper, took his time to address all our concerns and provided us with an excellent experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Alex! We’re pleased to hear that Cooper provided an excellent experience and addressed all your concerns. We appreciate your feedback and look forward to serving you again!
The moment i walked in Jenkins Mitsubishi i was greeted
The moment i walked in Jenkins Mitsubishi i was greeted warmly by Haylee my experience with her was positive. My experience went from positive to negative the moment i start talking with the manager Jose Dean who was very rude and disrespectful to me all because i gave him papers showing i was a disabled veteran and served active duty to get a military discount and he told me in a angry tone that i will not get that $500 military discount. I ask him why is he so angry and talking so loudly when i was very soft spoken to him, he (Jose Dean) then continued to belittle me and talking to me in condescending manner with no regard of whosoever was around i felt embarrassed and ask him to stop talking to me so disrespectful and i ask for an apology which he (Jose Dean) refused to give and then close the folder and said I should go to another dealer to try and get a military discount with the papers i had and he (Jose Dean) got up from the desk and walked away… That moment i was in shock and in disbelief, Haylee came back and apologized to me for what she heard and acknowledged it was not right for a customer to be talked to that way. I told her I didn’t drive all this way from Ft. Lauderdale to be disrespected and i was considering to leave and thats when a very nice guy came over and introduced himself as internet sales manager Trey and then immediately apologize to me. I then accept and continue to buy the vehicle and went to finance. I want to recognize Haylee for her warm and professional personality and to Tray for being a great person to give me dignity and respect and thank me for my service both Haley thanked me also for my service and apologized to me again for the rude comments and attitude i got from Jose Dean. In closing a would have given Jenkins a five star but i could not due to the experience i had but the other two employees are awesome good job Trey and Heylee you both know how to treat the customers with respect and i thank you for your warm hospitality.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, Thank you for sharing your experience. We’re truly sorry for the issues you faced with Jose Dean. We appreciate your kind words for Haylee and Trey, and we’re glad they provided the service and respect you deserved. Please reach out to Kendall Miller at kmillerjn@yahoo.com to discuss your experience further. Your feedback is important, and we will address this internally to improve our service. Thank you for your service and for giving us the opportunity to make things right.
Very smooth, no non-sense, professional process!
Very smooth, no non-sense, professional process! Just the way I would expect the car buying process to be!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Danell! We’re glad to hear you found the car buying process smooth and professional. We appreciate your feedback and look forward to assisting you again!
Best service ever!
Best service ever! 2nd car purchase from this dealership! Jordan was great. Patient, courteous and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Keila! We’re delighted to hear you had the best service and that Jordan was patient, courteous, and kind. We appreciate your continued trust and look forward to assisting you with your next purchase at Jenkins Mitsubishi!
They found me a vehicle that had everything I wanted it
They found me a vehicle that had everything I wanted it to have. I love it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback, Brooke! We're thrilled to hear you found the perfect vehicle with all the features you wanted. Enjoy your new ride!
Thank you for sharing your experience! We're thrilled to hear that we were able to find a vehicle that has everything you wanted. We're so glad you love it! If there's anything else you need, we're here to help. Enjoy your new vehicle!
I love this dealership it has helped me out through the
I love this dealership it has helped me out through the years and I have bought six cars
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your continued trust in us, Jay! We're honored to have been a part of your car-buying journey over the years. Looking forward to helping you again!
Thank you so much for your loyalty and kind words! We're thrilled to have been able to help you over the years and are honored that you've chosen us for six of your car purchases. We're here for anything you need and look forward to continuing to serve you in the future!