Chillicothe Truck

Reviews

3.3 out of 5 3.3
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 20, 2018

    I want to thank C.R. and Chillicothe truck, for being so awesome. We looked everywhere for a truck and should have came to you you guys first. C.R. made... us feel welcome. Even stayed late to help us. Thank you from the clarke's.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    July 15, 2018

    We drove from Lynchburg to see several SUVs My husband and I was very disappointed as the pictures look amazing but when we got there most of the SUV wasn’t... in as good as condition as we thought. Most of the ones we looked at was around 15000 they was dirty and need several things.. Good luck if you think your getting something that looks new here

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 16, 2017

    Great selection, amazing staff. We drove almost 2 hours do get here an it was completely worth it. Thank you!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tiffers, thank you so much for your business and for taking the time to give us this fantastic review. We try very hard to meet expectations, so it m...eans a lot to know we succeeded for you.

  • 5.0 out of 5
    June 15, 2018

    We are very pleased with the truck we purchased from them. We didn’t feel pressured to buy it. Things were explained well by the salesman. All the... staff were courteous and helpful. Recommend to at least try them out

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    May 31, 2018

    I recently purchased a Ford ranger from them,found a serious issue with the bed of the truck they tried to fix the issue but couldn't get it fixed... and Chris and Todd bent over backwards to help me with another truck everything worked out very well I am pleased with our purchase as with any used vehicle look it over before and after you test drive it. Thanks to Chris and Todd.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 27, 2018

    Friendly at first, shady in reality. Read the bad reviews as they are the true ones, not the forced ones with grammar issues! Tried to purchase a vehicle... and when I asked to get it inspected they said they didn't want to do business with me. Other's reviews include salvaged vehicles being sold and blown up engines, so just be aware and do you due diligence!

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 16, 2018

    No other dealerships in my area would even work with me so I drove an hour and 45 minutes to Chillicothe truck and they went above and beyond to get me... an a truck. Great people with a lot of knowledge, they answered any and all questions I had . Would highly recommend to anybody !

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    July 26, 2017

    Looked over the trucks on there lot a couple times and seriously considered one. It is obvious they specialize in higher mileage trucks that have been... a bit abused. Nearly every truck has something wrong with it. Door panels loose, radios just laying in the dash, non working locks and windows. Things most dealers would fix before putting it on the lot. You could still get a decent truck there if you're willing to put in a little work. Crawling under some of them and the bodies on some were great. All and all the prices were a bit high on the quality of the offerings.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, we have to admit you're not wrong at all. We do specialize in higher mileage used trucks, and diesels specifically. We wi...ll leave "smaller items", like you mentioned as-is, and will certainly repair when requested as part of any purchase. We handle any of the big items...injector pumps, 4x4, egr and so on, but most of our customers are pretty handy, and would rather have a savings passed one for a radio or door lock than have us fix it. As such we simply let each client decide so that it is always fair to both parties. As for underneath our trucks...we do source a good number of trucks from the south, so many of our trucks will be rust free and very clean on the undercarriage as a result...versus an Ohio/Mid-West truck. Thanks for shopping, and we appreciate the honest feedback, and couldn't agree more.

  • 1.0 out of 5
    July 25, 2017

    Drove 2 hrs to see a truck. Was told it was in shop and would get a call Monday never happened

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    So sorry that we let you down, but I'm also quite pleased we didn't try to sell you a truck with known issues. As for the lack of follow-up, please k...now we have addressed this, and are working hard to improve professional items like this. I hope you'll give us another shot in the future, as we do stock over 200 used trucks, and we would like the opportunity to show you how we've improved.

  • 2.0 out of 5
    July 21, 2017

    I drove over an hour and a half to go and look at several trucks for sale on the lot. The pictures of them online looked great. I got to the dealership... and was instantly disappointed. Every single truck on the lot was completely filthy, and looked less than desirable. All of the trucks that I came to look at were in much worse condition than pictures depicted. And in the 30 mins that I was there waking through the lot, not a single sales person came out to help me, or any of the other people on the lot. As the title says...don't waste your time, or fuel to go check anything out on this lot. You will be just as disappointed as myself.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your honest review, and I'm very sorry we simply failed to even greet you while you were on-site. This is very disappointing on our end..., and we will use this review to improve. As for the dirt and dust, we do try to keep the trucks clean, but with over 200 in-stock and right on the freeway, it does make that chore a bit daunting, as I'm sure everyone can understand. Please know we are happy to hose off any vehicle you'd like a "clean" look at. I hope we can earn another opportunity in the future to show you that we've made strides.

View More Reviews

Chillicothe Truck

All fields are required except when indicated.

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid phone number

Please enter valid comments

By clicking here, you authorize Cars.com and its sellers/partners to contact you by texts/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.