Reviews
Drove 4 hours about 30 minutes out they call me ask me if
Drove 4 hours about 30 minutes out they call me ask me if I’m on the way I said yes they said there getting the truck out and I get an 10 minutes out they call and say they don’t have it anymore will not recommend had the appointment set for a week !
Drove 4 hours about 30 minutes out they call me ask me if
Drove 4 hours about 30 minutes out they call me ask me if I’m on the way I said yes they said there getting the truck out and I get an 10 minutes out they call and say they don’t have it anymore will not recommend had the appointment set for a week !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Preston did an amazing Job he stayed late for us and was
Preston did an amazing Job he stayed late for us and was very kind and knowledgeable if you are looking for good deal stop in and see Preston outstanding customer service
Preston did an amazing Job he stayed late for us and was
Preston did an amazing Job he stayed late for us and was very kind and knowledgeable if you are looking for good deal stop in and see Preston outstanding customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This was the 9th vehicle I have purchased in my life and
This was the 9th vehicle I have purchased in my life and by far the best experience. The people were extremely pleasant, very courteous to every customer. They did not engage in any high pressure tactics and were very patient with me. I explained to them my needs and restrictions and received only professional attitude towards helping me find what I was looking for. Kyle and Joe were the 2 gentlemen I worked with and couldn't have had friends treat me any better. I am extremely pleased with the truck I purchased and my great experience after having driven 2 hours to Chillicothe. I strongly recommend this dealership to anyone, including my own friends. PS: When reading negative reviews, realize there are 2 sides to every story and usually the ones who are in the wrong protest the loudest and usually dishonestly. 5 plus stars to these people. J. Shy Kenova, WV
This was the 9th vehicle I have purchased in my life and
This was the 9th vehicle I have purchased in my life and by far the best experience. The people were extremely pleasant, very courteous to every customer. They did not engage in any high pressure tactics and were very patient with me. I explained to them my needs and restrictions and received only professional attitude towards helping me find what I was looking for. Kyle and Joe were the 2 gentlemen I worked with and couldn't have had friends treat me any better. I am extremely pleased with the truck I purchased and my great experience after having driven 2 hours to Chillicothe. I strongly recommend this dealership to anyone, including my own friends. PS: When reading negative reviews, realize there are 2 sides to every story and usually the ones who are in the wrong protest the loudest and usually dishonestly. 5 plus stars to these people. J. Shy Kenova, WV
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had been looking for a truck to haul 5th wheel for a LONG
Had been looking for a truck to haul 5th wheel for a LONG time, found one online and it was at their dealership. Beautiful, maroon, black accents and wheels, it's gorgeous. So I started doing some digging into them and was honestly a little skeptical at first but know that most of the time, people don't leave reviews if they're happy with their experience, mostly when they're unhappy. Needless to say, these guys got me in a great truck 2 years ago at a great price and it's still going strong! Took a little while to get everything sorted because it was a Saturday but I can say 100% that I have full confidence each time I hook my horse trailer onto it. Highly recommend!
Had been looking for a truck to haul 5th wheel for a LONG
Had been looking for a truck to haul 5th wheel for a LONG time, found one online and it was at their dealership. Beautiful, maroon, black accents and wheels, it's gorgeous. So I started doing some digging into them and was honestly a little skeptical at first but know that most of the time, people don't leave reviews if they're happy with their experience, mostly when they're unhappy. Needless to say, these guys got me in a great truck 2 years ago at a great price and it's still going strong! Took a little while to get everything sorted because it was a Saturday but I can say 100% that I have full confidence each time I hook my horse trailer onto it. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recommend that you go somewhere else.
Stay away from this place and go to a reputable dealership. Made arrangements to meet with them to test drive a truck and they sold it the day before my appointment time. This so-called dealership does not care about the person, they only care about the sale that they can possibly make. All they have on their lot is a bunch of overpriced, patched up junk. Take this as a warning and go somewhere else for a vehicle. Make sure you read the reviews before making a decision. Side note, had to give them one star just to post a review which given another option I would not have even given them that one star.
I recommend that you go somewhere else.
Stay away from this place and go to a reputable dealership. Made arrangements to meet with them to test drive a truck and they sold it the day before my appointment time. This so-called dealership does not care about the person, they only care about the sale that they can possibly make. All they have on their lot is a bunch of overpriced, patched up junk. Take this as a warning and go somewhere else for a vehicle. Make sure you read the reviews before making a decision. Side note, had to give them one star just to post a review which given another option I would not have even given them that one star.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
For.the love of God stay away from these people!
They wanted a 10k deposit before doing the loan. They also lied about credit scores and did not return calls. Claimed my better half had a 500 credit score when according to the bank its mid to high sixes. PREDATORY!!!!! Reporting to the state of Ohio after the 4th.
For.the love of God stay away from these people!
They wanted a 10k deposit before doing the loan. They also lied about credit scores and did not return calls. Claimed my better half had a 500 credit score when according to the bank its mid to high sixes. PREDATORY!!!!! Reporting to the state of Ohio after the 4th.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2016 f250 xlt
Go somewhere else Thats all ive got to say Mine blew up 3 days then it cost me over 2500.00 to get home and in lost work They are rude and i wouldnt ever recommend them to anyone
2016 f250 xlt
Go somewhere else Thats all ive got to say Mine blew up 3 days then it cost me over 2500.00 to get home and in lost work They are rude and i wouldnt ever recommend them to anyone
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sells nothing but junk, don’t see these bums.
Drove over 2 hours and looked at a ‘15 platinum power stroke with a 6” lift and there were literal parts missing on the front end, didn’t even have a sway bar link. Asking 45k for the truck with a spray painted frame and missing sway bar links, told the guy about it he act like he never knew then proceeded to pull it back on the lot as we’re leaving. Commented on a post for the truck asking if they’d fixed it and now I’m blocked from commenting on their page
Sells nothing but junk, don’t see these bums.
Drove over 2 hours and looked at a ‘15 platinum power stroke with a 6” lift and there were literal parts missing on the front end, didn’t even have a sway bar link. Asking 45k for the truck with a spray painted frame and missing sway bar links, told the guy about it he act like he never knew then proceeded to pull it back on the lot as we’re leaving. Commented on a post for the truck asking if they’d fixed it and now I’m blocked from commenting on their page
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rude and unprofessional
After a trip to this dealership I can see why they have a 2.7 rating I can also understand all the bad reviews I'm reading... I went there to possibly sell them my truck or if not sell them mine sell it on my own and maybe buy a truck there... The so called buyer was nothing but a smartalec and of course tried to lowball me on my truck and then told me if I had a better offer I should run to my truck and drive there as fast as I can to get the offer.. very unprofessional, all they did was lose a customer it would have been much more professional to just tell me he couldn't make me an offer I would be willing to accept but they would be glad to sell me a truck once I did sell mine.. instead he was rude and did nothing but downgrade my truck when I seen trucks on their lot that had five times as much miles as mine and not in as good a shape priced five times what they wanted to pay me for mine. It's places like this that give the car salesman a bad name.. I will most definitely tell anybody that brings up Chillicothe truck about my experience there...no stars at all.. I only clicked one star just in case I had to give a rating they didn't deserve the one star trust me..
Rude and unprofessional
After a trip to this dealership I can see why they have a 2.7 rating I can also understand all the bad reviews I'm reading... I went there to possibly sell them my truck or if not sell them mine sell it on my own and maybe buy a truck there... The so called buyer was nothing but a smartalec and of course tried to lowball me on my truck and then told me if I had a better offer I should run to my truck and drive there as fast as I can to get the offer.. very unprofessional, all they did was lose a customer it would have been much more professional to just tell me he couldn't make me an offer I would be willing to accept but they would be glad to sell me a truck once I did sell mine.. instead he was rude and did nothing but downgrade my truck when I seen trucks on their lot that had five times as much miles as mine and not in as good a shape priced five times what they wanted to pay me for mine. It's places like this that give the car salesman a bad name.. I will most definitely tell anybody that brings up Chillicothe truck about my experience there...no stars at all.. I only clicked one star just in case I had to give a rating they didn't deserve the one star trust me..
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Barry was a huge help thank you Chillicothe truck
Excellent service, quick, easy and zero hassle. Barry knew exactly what I was looking for and put me in an amazing truck. Great experience, I highly recommend going to Chillicothe truck if you’re looking for your next new ride. I definitely would do business with again in the future. They have an amazing team that can work with anyone.
Barry was a huge help thank you Chillicothe truck
Excellent service, quick, easy and zero hassle. Barry knew exactly what I was looking for and put me in an amazing truck. Great experience, I highly recommend going to Chillicothe truck if you’re looking for your next new ride. I definitely would do business with again in the future. They have an amazing team that can work with anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase