Modern Ford of Boone

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4.9
(714 reviews)
Visit Modern Ford of Boone
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Service Sales
Monday 7:00am–6:00pm 9:00am–7:00pm
Tuesday 7:00am–6:00pm 9:00am–7:00pm
Wednesday 7:00am–6:00pm 9:00am–7:00pm
Thursday 7:00am–6:00pm 9:00am–7:00pm
Friday 7:00am–6:00pm 9:00am–7:00pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (828) 434-9875 (828) 434-9875
Used (828) 832-0077 (828) 832-0077
Service (828) 832-0084 (828) 832-0084

Inventory

See all 53 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2022.
So it's time for you to find another vehicle. That means it's time to find our Boone NC Ford dealership serving Banner Elk and Lenoir NC and Mountain City TN which stands out from the competition thanks to our dedication to customer service and the many perks we offer for shoppers hoping to find a new or used vehicle. With the Modern Difference offered here and throughout our family of auto dealerships shoppers from West Jefferson North Wilkesboro Hickory and beyond receive some great bonuses on the used car selection we provide all while the new Ford lineup presents its own set of perks and benefits.
Modern Makes A Difference

Service center

Phone number (828) 832-0084

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.9
(714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Quick and easy

It was quick and easy. Sales team was great to work with and i got the truck i wanted. Thank you

Dealer response

Congratulations on the new truck! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. The Modern Ford of Boone Team

5.0

I dont trust them

quick an efficient - but I don't trust them - I think they recommend things to be replaced or fixed that really do not need it - just trying to make more money

Dealer response

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. The Modern Ford of Boone Team

5.0

Great Service Department

Everyone at this dealership is polite and efficient. I live outside the area so I am unable to leave my vehicle. This is the third experience I have had at this dealership and I look to coming back.

Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Modern Ford of Boone Team

5.0

Great Service

Adam, service clerk who checked me in and keep me informed was wonderful. He helped me with a problem I had with syncing my phone with my vehicle that was being serviced.

Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Modern Ford of Boone Team

5.0

Excellent Experience

Excellent customer service. Adam Woodard did a fantastic job and should be commended for his great work. The repair time was a little slow but they still made sure to complete my repair as quickly as possible and kept me updated throughout the process.

Dealer response

Thanks for your awesome review, Andrew! We're very happy to hear that Adam was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Modern Ford of Boone Team

5.0

Fordworks

Adam Woodard handled the appointment from start to finish quickly and professionally. I purchased the car from Modern Ford and no place else for maintenance.

Dealer response

We truly appreciate you taking the time to write about your experience at our service department, William. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! The Modern Ford of Boone Team

5.0

Great Services and People

Everyone that works at the service desk is always very nice and helpful. Services are quick, and they do not try to tell you that you need unnecessary parts/services so you can spend more money there. 10/10 would recommend to a friend.

Dealer response

Victoria, thank you for sharing this great feedback with us. We feel our service department is what makes Modern Ford of Boone special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! The Modern Ford of Boone Team

5.0

Modern Ford of Boone

East to get in and offered additional services without being too pushy. The facility itself is old, dingy and outdated.

Dealer response

Brandon, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Modern Ford of Boone Team

5.0

Hard to be better

If you had asked me to rate you on a scale of one to five, I would have given you a five. No one deserve a ten.

Dealer response

Thank you for this amazing review, Sidney! We really appreciate your business. The Modern Ford of Boone Team

5.0

Awesome dealership

Easy peezy, the guys at dealership were very helpful and accommodating. Everything was very smooth and easy. you should buy a bronco

Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! The Modern Ford of Boone Team

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