Reviews
We brought our car in to get serviced as it broke down due to engine failure. Luckily, this was covered by #Warranty as this is a defect in Hyundai engines during certain years. However, the communication was terrible. We never once heard from them during the course of the repairs, and Anthony refused to take our calls. All we needed was reassurance that they were working on it from him and to let us know that what the timeline would be in person he was pretty dismissive. I feel sorry for the secretary who had to do all the work in communicating. The service representatives are very smug.
We brought our car in to get serviced as it broke down due to engine failure. Luckily, this was covered by #Warranty as this is a defect in Hyundai engines during certain years. However, the communication was terrible. We never once heard from them during the course of the repairs, and Anthony refused to take our calls. All we needed was reassurance that they were working on it from him and to let us know that what the timeline would be in person he was pretty dismissive. I feel sorry for the secretary who had to do all the work in communicating. The service representatives are very smug.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service tech, very friendly and knowledgeable. Smooth experience! One can get quick appointments here if needed.
Great service tech, very friendly and knowledgeable. Smooth experience! One can get quick appointments here if needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sanjay, thank you for sharing your experience! We appreciate your business and hope to see you again at McGovern Hyundai Brockton! Safe travels!
“The best car-buying experience I have had in over 30 years! Doug Knight made the entire process fast, easy, and stress-free. There was absolutely no pressure, and he was honest, professional, and helpful from start to finish. He made buying a car enjoyable instead of the usual hassle. I would highly recommend Doug Knight to anyone looking for a great vehicle and an outstanding buying experience.”
“The best car-buying experience I have had in over 30 years! Doug Knight made the entire process fast, easy, and stress-free. There was absolutely no pressure, and he was honest, professional, and helpful from start to finish. He made buying a car enjoyable instead of the usual hassle. I would highly recommend Doug Knight to anyone looking for a great vehicle and an outstanding buying experience.”
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brian, thanks for sharing your awesome review of Doug and our entire team! We are grateful to have your business and we hope to see you again at McGovern Hyundai Brockton. Have a great ride!
Robert from the Service Department makes the experience unforgettable. Great quality cars on top of the that the best service advisor & service departmemt I have ever come across!
Robert from the Service Department makes the experience unforgettable. Great quality cars on top of the that the best service advisor & service departmemt I have ever come across!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Robert and our team are rockstars! Thank you for choosing McGovern Hyundai Brockton!
I would like to express my sincere appreciation for the excellent service I received at Hyundai. From the very first contact, the entire team was professional, attentive, and transparent throughout the entire process. A special thank you to Ricardo da Silva, whose knowledge, patience, and dedication in answering all of my questions truly stood out. He helped me find the best option for my needs with honesty, professionalism, and absolutely no pressure. I am extremely satisfied with my experience and highly recommend both Hyundai and Ricardo da Silva to anyone looking for outstanding customer service, trust, and professionalism. Congratulations on a job well done!
I would like to express my sincere appreciation for the excellent service I received at Hyundai. From the very first contact, the entire team was professional, attentive, and transparent throughout the entire process. A special thank you to Ricardo da Silva, whose knowledge, patience, and dedication in answering all of my questions truly stood out. He helped me find the best option for my needs with honesty, professionalism, and absolutely no pressure. I am extremely satisfied with my experience and highly recommend both Hyundai and Ricardo da Silva to anyone looking for outstanding customer service, trust, and professionalism. Congratulations on a job well done!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Danieli, this review made our day! We are so grateful to have your support and we will pass along your kind words to Ricardo and the rest of our team. Thank you for choosing McGovern Hyundai Brockton!
I went in for a scheduled oil change and to adjust the FCA system. Everything was covered by Hyundai. I had a coffee and snack in the waiting room. I brought a magazine to read (about cars, of course). Time flew by. Life is good.
I went in for a scheduled oil change and to adjust the FCA system. Everything was covered by Hyundai. I had a coffee and snack in the waiting room. I brought a magazine to read (about cars, of course). Time flew by. Life is good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, we love to hear you had a smooth, enjoyable experience at McGovern Hyundai Brockton! Thank you for your feedback and we look forward to seeing you next time. Safe travels!
Derick the sales representative was great very helpful thru the process . The managers I worked with were also low pressure in the negotiations . I would recommend the dealership to friends .
Derick the sales representative was great very helpful thru the process . The managers I worked with were also low pressure in the negotiations . I would recommend the dealership to friends .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending our team at McGovern Hyundai Brockton! We will be sure to pass along your gratitude to Derick and the rest of the team! See you next time!
Very smooth and professional. No hi pressure. Registration and inspection done quickly. Excellent all around
Very smooth and professional. No hi pressure. Registration and inspection done quickly. Excellent all around
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with McGovern Hyundai Brockton! It’s great to hear that everything went smoothly and efficiently. We appreciate your business and your fantastic review!
This dealership sold me a vehicle that had collision damage and hid it from me and now I am stuck with a wrecked car and they will do nothing about it. The Carfax came back clean and all they told me to do is file a claim with that company instead of making it right. I emailed the general manager about the issue and received no response.
This dealership sold me a vehicle that had collision damage and hid it from me and now I am stuck with a wrecked car and they will do nothing about it. The Carfax came back clean and all they told me to do is file a claim with that company instead of making it right. I emailed the general manager about the issue and received no response.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
McGovern Hyundai is a great place to buy a car - no hassle or pressure. This was my second purchase with them, and the experience was just as smooth as the first.
McGovern Hyundai is a great place to buy a car - no hassle or pressure. This was my second purchase with them, and the experience was just as smooth as the first.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for being a loyal customer and for sharing your support. We appreciate you choosing McGovern Hyundai Brockton and we hope to serve you again!