Casper Buick GMC Cadillac

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
19 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    April 28, 2021

    I had an amazing team working with me. Zach was an awesome salesmen and Wesley went above and beyond to get me into my new truck! Thanks

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 16, 2021

    They rocked! It was such a pleasure doing business!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 27, 2019

    Very professional and friendly. Staff was helpful and the facilities were very nice.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 25, 2021

    Fantastic easy experience. Micki was fantastic to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 6, 2019

    Amazing service, amazing employees, couldn’t have had a better experience purchasing my first vehicle. They really made it happen for me and im beyond... thankful! 10 stars

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    July 2, 2019

    Usually have good service and there seems to be no problem with the oil change service we recently received. however, have definitely noticed a tremendous... decrease in the quality of customer service and general services provided since Cameron left and evidently other management changes have occurred. We had planned on purchasing our next vehicle at this dealership due to the great experiences we had but will NOT now and am in a predicament as far as returning for services. We had originally come here because of the poor quality of services we experienced from the Chevrolet dealership across town. Our only option is to travel 3 hours to Fort Collins, CO where we originally started to go for oil changes and other services.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    Carrie - We've read your review and we'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give y...ou a bad impression. We encourage you to contact us if you would like to further discuss your concern. Sincerely, The Casper Buick GMC Cadillac Team

  • 5.0 out of 5
    March 23, 2019

    There was a hiccup with my service package but the service rep was patient and thoroughly helped me until everything was sorted out and my vehicle was... serviced.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful feedback, Dolores. At Casper Buick GMC Cadillac, we always strive to meet the needs of our customers no matter the situat...ion. We'll definitely share your comments with our staff and feel free to let us know if you have any concerns about your vehicle. All the best, The Casper Buick GMC Cadillac Team

  • 5.0 out of 5
    January 7, 2019

    Positive. Prompt, friendly, professional service. Thank You.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Charles, thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prom...pt, friendly, and professional service! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

  • 5.0 out of 5
    October 20, 2018

    Very smooth process in purchasing our “new” used car. Staff was great through the entire process without any pressure sales tactics. Would recommend... checking this dealership out first.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, Joe! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day.... Please come back and see us again in the future with anything else you might need. Take care! All the best, The Casper Buick GMC Cadillac Team

  • 4.0 out of 5
    October 17, 2018

    No problems. Efficient. Shuttle service worked nicely.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for giving us the opportunity to service your vehicle, Scott and Thea. We are happy to hear that everything went well for you. We'll pass your ...feedback along to the team! All the best, The Casper Buick GMC Cadillac Team

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