Reviews
Outstanding Subaru dealership, I chose them on
Outstanding Subaru dealership, I chose them on availability and price but would keep using them based on customer service! Julie was exemplary and very flexible with my needs. She deserves a 10 out of 10!
Outstanding Subaru dealership, I chose them on
Outstanding Subaru dealership, I chose them on availability and price but would keep using them based on customer service! Julie was exemplary and very flexible with my needs. She deserves a 10 out of 10!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership has excellent customer service!
This dealership has excellent customer service! I stopped in with out an appointment and asked for an oil change and they were able to accommodate me and every employee was kind, professional and helpful.
This dealership has excellent customer service!
This dealership has excellent customer service! I stopped in with out an appointment and asked for an oil change and they were able to accommodate me and every employee was kind, professional and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
prompt.
prompt..friendly..helpful...courteous..follow up..knowledgeable..polite..energetic..caring..kind..follow up..caring...thanked us .
prompt.
prompt..friendly..helpful...courteous..follow up..knowledgeable..polite..energetic..caring..kind..follow up..caring...thanked us .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone there is very friendly and great to work with.
Everyone there is very friendly and great to work with. They are very thorough and take great care of my vehicle!
Everyone there is very friendly and great to work with.
Everyone there is very friendly and great to work with. They are very thorough and take great care of my vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the moment I walked into the Janesville Subaru
From the moment I walked into the Janesville Subaru Dealership, the service was exceptional. Michael was kind, helpful, and never pushy. His follow-up phone calls showed he genuinely cared and wanted me to have the best experience and to be happy with my car. Subaru offers a valuable service by having Wayne go over all the features and answer questions so we fully understand the functionalities of our new vehicle. Wayne was very kind, thorough, and his explanations were very clear. Both Michael and Wayne emphasized they were always available for questions or concerns. Excellent customer service by everyone.
From the moment I walked into the Janesville Subaru
From the moment I walked into the Janesville Subaru Dealership, the service was exceptional. Michael was kind, helpful, and never pushy. His follow-up phone calls showed he genuinely cared and wanted me to have the best experience and to be happy with my car. Subaru offers a valuable service by having Wayne go over all the features and answer questions so we fully understand the functionalities of our new vehicle. Wayne was very kind, thorough, and his explanations were very clear. Both Michael and Wayne emphasized they were always available for questions or concerns. Excellent customer service by everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrew Hay was the best salesman I've seen in years, no
Andrew Hay was the best salesman I've seen in years, no pressure he was very knowledgeable.
Andrew Hay was the best salesman I've seen in years, no
Andrew Hay was the best salesman I've seen in years, no pressure he was very knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service no complaints nowadays that’s kind
Always great service no complaints nowadays that’s kind of rare. I guess if I had one suggestion it would be to have better reading material in the waiting area and possibly a few more drink choices
Always great service no complaints nowadays that’s kind
Always great service no complaints nowadays that’s kind of rare. I guess if I had one suggestion it would be to have better reading material in the waiting area and possibly a few more drink choices
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional would recommend to everyone to purchase
Very professional would recommend to everyone to purchase a car with them. Love how they treated me.
Very professional would recommend to everyone to purchase
Very professional would recommend to everyone to purchase a car with them. Love how they treated me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly people, courteous, customer driven, excellent
Friendly people, courteous, customer driven, excellent service! No pressure, all estimates shown prior to the work done!
Friendly people, courteous, customer driven, excellent
Friendly people, courteous, customer driven, excellent service! No pressure, all estimates shown prior to the work done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They have done a great job servicing the car, and I plan
They have done a great job servicing the car, and I plan to continue to take my vehicle there.
They have done a great job servicing the car, and I plan
They have done a great job servicing the car, and I plan to continue to take my vehicle there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair