Janesville Subaru

4.6 out of 5 4.6
Rectangle 48
Sales
Service Closed

Janesville Subaru Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2016

At Janesville Subaru we Respect your Time and Money. We know you can, and likely will, search until you have found the

...

right car AND the right price. With our transparent philosophy and & better than market pricing, you can feel confident with the value our cars provide. EVERY pre-owned vehicle offered at Janesville Subaru is put through a rigorous Safety Inspection and background check. We will gladly share with you everything we know about the pre-owned vehicle BEFORE you buy. We have found that with these philosophies our vehicles do not stick around long.. so please contact us TODAY to schedule a visit, and be ready to drive it home. It is that SIMPLE at Janesville Subaru.

"Things are Simple at Janesville Subaru"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
119 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 30, 2020

    Thank you for your great service. My apologies for being slow to return survey, we are very pleased with your service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kussner, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive r...eview. Our team is available should you require any extra help.

  • 5.0 out of 5
    April 29, 2020

    The interaction with this dealership is incredible! Treated fairly and with a great deal of respect. Great price.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us... for all your automotive needs! Take care!

  • 3.0 out of 5
    March 23, 2020

    The problem is not consistent. Sometimes the heat syncs side to side when not wanted. Wife continually has to adjust her side. Then there are times... when it works fine.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bruce, thank you for taking the time to leave us this feedback. We pride ourselves on providing exceptional service, so we are disappointed to hear th...at your experience with us may have been anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (608) 743-9595 when you have a chance. Thank you, and we look forward to hearing from you.

  • 5.0 out of 5
    February 3, 2020

    Very good , just what a dealership should be!! I was really impressed and satisfies, what else can I say

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Janesville Subaru. Our team is availabl...e should you require any extra help.

  • 5.0 out of 5
    September 19, 2019

    A punctured sidewall changed my day. A local Rockford tire shop said they could order the tire and have it available in a day or two. They also said I... would need to replace both tires on the axle in order to not damage the transmission. I called Janesville Subaru, they had the tire in stock and at a lower price than the national tire dealer I talked with. They got me in and out in minimal time. They also said given the current tread of the tires, I would only need one tire. Honest, fast, helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist yo...u! Safe travels!

  • 5.0 out of 5
    September 16, 2019

    Everyone was great! Got the car we wanted, (they had to look for it from another dealership) and was pleasantly surprises when we got more features than... requested, and at a price way lower than we expected! The facilities could have had vending machines for coffee and snacks though.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 16, 2019

    I researched several dealerships and was happy I chose to make my purchase at Janesville Subaru. No pressure sales staff who really know their product!... My original choice was the Outback, but my spouse was not comfortable (very long legs) so I tried the Forester and we both love it!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2019

    From the sales staff who listened to me I found the perfect car and a savings in the financing over the pre approved rate from my financial institution.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Janesville Subaru! We hope to see you soon!

  • 5.0 out of 5
    June 13, 2019

    Very professional, knowledgeable and easy to work with through the whole process. Did not pressure the buyer and answered all questions. Worked to... get the color and vehicle we wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of ser...vice to you again in the future. Best wishes, Janesville Subaru

  • 1.0 out of 5
    June 11, 2019

    After setting on price dealer demanded $300 for extra passive car theft insurance. I crossed it off and it still ended up on final paperwork. Dealer... stated they had already purchased and installed the insurance system - non negotiable. As I read up on the policy it’s a complete scam - nothing regular VIN numbers installed on cars would already provide. Very disappointed. Surprised you would impose an extra stolen car insurance fee at closing. I’ll be letting my colleagues know not to frequent your business. Had a very positive experience before closing - very disappointing.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for taking the time to leave us this detailed feedback. We pride ourselves on providing a fully transparent, and professional experie...nce to all of our guests. We are saddened to learn that we may have fallen short of the high standards we set for ourselves. Please reach out to us at (608) 743-9595 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Take care.

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