Reviews
Shocked when parts bungled my order 4 months, & when told
Shocked when parts bungled my order 4 months, & when told him, said "Then take your business eksewhere." Multille services in which k Lacked respectful courtesy!
Shocked when parts bungled my order 4 months, & when told
Shocked when parts bungled my order 4 months, & when told him, said "Then take your business eksewhere." Multille services in which k Lacked respectful courtesy!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Subaru Orange Coast and would like the opportunity to discuss the wait you experienced with our Parts Team, as well as the level of customer service you received. Can you please send your contact information to me? I look forward to hearing from you. Sebastian Scaglia Service Manager sscaglia@penskeautomotive.com
A really good experience.
A really good experience. The staff are really helpful and friendly. They will compromise with you in the best possible way. Kent Chhin, who was the one who helped us get the best car for my family. He was very patient and knowledgeable. And at the end, he even gave us a few perks that normally would cost us but nice enough to give it for free as a gift. He was awesome! If you are looking for a Subaru come to Subaru Orange Coast. You will have no regrets.
A really good experience.
A really good experience. The staff are really helpful and friendly. They will compromise with you in the best possible way. Kent Chhin, who was the one who helped us get the best car for my family. He was very patient and knowledgeable. And at the end, he even gave us a few perks that normally would cost us but nice enough to give it for free as a gift. He was awesome! If you are looking for a Subaru come to Subaru Orange Coast. You will have no regrets.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear you had a positive experience with our team at Subaru Orange Coast. We're glad they were able to assist in selecting the perfect car for your family. Thank you for sharing your feedback; we wish you many happy miles ahead.
Kent and Iarael were besides profesional on what they
Kent and Iarael were besides profesional on what they do, they also make you feel home.
Kent and Iarael were besides profesional on what they
Kent and Iarael were besides profesional on what they do, they also make you feel home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear our team made you feel at home. Thank you for the kind words about their professionalism.
Bought a Certified 2024 Subaru Forester two weeks ago.
Bought a Certified 2024 Subaru Forester two weeks ago. Michael Hanson (sales manager) kept the experience positive. Miguel Samaniego was knowledgeable and friendly. Steven Ong handled paperwork and got me a great warranty deal. Highly recommend!
Bought a Certified 2024 Subaru Forester two weeks ago.
Bought a Certified 2024 Subaru Forester two weeks ago. Michael Hanson (sales manager) kept the experience positive. Miguel Samaniego was knowledgeable and friendly. Steven Ong handled paperwork and got me a great warranty deal. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We're glad to hear our team made your purchase satisfying at Subaru Orange Coast. Enjoy your new 2024 Subaru Forester!
Very friendly and personable staff.
Very friendly and personable staff. it was a pleasure buying a car from them. Cris Baker helped me out and worked with us for hours to close a deal. despite me being a first time buyer and my credit not being where i thought it was, we closed a deal he was happy to make and i was happy to accept. 10/10 would recommend this dealership
Very friendly and personable staff.
Very friendly and personable staff. it was a pleasure buying a car from them. Cris Baker helped me out and worked with us for hours to close a deal. despite me being a first time buyer and my credit not being where i thought it was, we closed a deal he was happy to make and i was happy to accept. 10/10 would recommend this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you had a positive car-buying experience at Subaru Orange Coast. Our team is committed to providing personal and friendly service. Thank you for your recommendation.
I don't want to say much.
I don't want to say much. Just visit the dealer. They are great. If you go to other dealer"you are paying too much, good luck.
I don't want to say much.
I don't want to say much. Just visit the dealer. They are great. If you go to other dealer"you are paying too much, good luck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about Subaru Orange Coast. We're glad to hear you're satisfied with us.
Very friendly and attentive to our requests and needs.
Very friendly and attentive to our requests and needs. Bought our previous Subaru there 5 years ago and have had superior services on that vehicle. Sales staff made everything very easy, answered all questions and were very professionally prepared for the actual paperwork process. Great follow up afterwards also.
Very friendly and attentive to our requests and needs.
Very friendly and attentive to our requests and needs. Bought our previous Subaru there 5 years ago and have had superior services on that vehicle. Sales staff made everything very easy, answered all questions and were very professionally prepared for the actual paperwork process. Great follow up afterwards also.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Subaru Orange Coast. We're glad to know our team was able to assist you well throughout your experience. Take care and enjoy your car journey with us.
I worked with Cris Baker and he was professional and
I worked with Cris Baker and he was professional and knowledgeable about the product. The whole staff was friendly and answered my many questions as I navigated through the purchasing process as a first time buyer. I feel very comfortable and confident in my purchase and would recommend this dealer to anyone!
I worked with Cris Baker and he was professional and
I worked with Cris Baker and he was professional and knowledgeable about the product. The whole staff was friendly and answered my many questions as I navigated through the purchasing process as a first time buyer. I feel very comfortable and confident in my purchase and would recommend this dealer to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you choosing Subaru Orange Coast for your first vehicle purchase. It's great to hear our team was able to assist and make your experience a positive one. Enjoy your new car!
I recently purchased a used 2020 Hyundai Elantra from
I recently purchased a used 2020 Hyundai Elantra from this dealership and couldn't be happier with the entire experience. From start to finish, this was honestly one of the best car buying experiences I've ever had. Miguel Samaniego was absolutely outstanding throughout the purchasing process. His professionalism and friendly approach made what can often be a stressful process completely smooth and enjoyable. When a minor issue came up with the car after purchase, service manager Nicklaus Lee stepped in and took excellent care of us. He was responsive, professional, and made sure everything was resolved quickly and to our complete satisfaction. Both Miguel and Nicklaus exemplify the kind of customer service that sets this dealership apart. They clearly care about their customers and go above and beyond to ensure a positive experience. I would definitely recommend this dealership to anyone looking for a quality vehicle and exceptional service.
I recently purchased a used 2020 Hyundai Elantra from
I recently purchased a used 2020 Hyundai Elantra from this dealership and couldn't be happier with the entire experience. From start to finish, this was honestly one of the best car buying experiences I've ever had. Miguel Samaniego was absolutely outstanding throughout the purchasing process. His professionalism and friendly approach made what can often be a stressful process completely smooth and enjoyable. When a minor issue came up with the car after purchase, service manager Nicklaus Lee stepped in and took excellent care of us. He was responsive, professional, and made sure everything was resolved quickly and to our complete satisfaction. Both Miguel and Nicklaus exemplify the kind of customer service that sets this dealership apart. They clearly care about their customers and go above and beyond to ensure a positive experience. I would definitely recommend this dealership to anyone looking for a quality vehicle and exceptional service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear about your positive experience with our team at Subaru Orange Coast. It's great that everything from selecting a 2020 Hyundai Elantra to after-purchase care was smooth and satisfactory. We appreciate your recommendation and wish you many happy miles ahead.
Cris Baker at Subaru Orange Coast provided great customer
Cris Baker at Subaru Orange Coast provided great customer service, easiest car buying experience. Finance Manager Mason made that experience friendly and easy. All of the staff were friendly and helpful. No pressure, a real class act. Ask for Cris Baler
Cris Baker at Subaru Orange Coast provided great customer
Cris Baker at Subaru Orange Coast provided great customer service, easiest car buying experience. Finance Manager Mason made that experience friendly and easy. All of the staff were friendly and helpful. No pressure, a real class act. Ask for Cris Baler
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad our team made your car-buying experience smooth and pleasant. Your feedback about their friendly approach is appreciated. Thank you for choosing Subaru Orange Coast, and we wish you many happy miles ahead with your new vehicle.