Reviews
Very friendly and attentive to our requests and needs.
Very friendly and attentive to our requests and needs. Bought our previous Subaru there 5 years ago and have had superior services on that vehicle. Sales staff made everything very easy, answered all questions and were very professionally prepared for the actual paperwork process. Great follow up afterwards also.
Very friendly and attentive to our requests and needs.
Very friendly and attentive to our requests and needs. Bought our previous Subaru there 5 years ago and have had superior services on that vehicle. Sales staff made everything very easy, answered all questions and were very professionally prepared for the actual paperwork process. Great follow up afterwards also.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Subaru Orange Coast. We're glad to know our team was able to assist you well throughout your experience. Take care and enjoy your car journey with us.
I worked with Cris Baker and he was professional and
I worked with Cris Baker and he was professional and knowledgeable about the product. The whole staff was friendly and answered my many questions as I navigated through the purchasing process as a first time buyer. I feel very comfortable and confident in my purchase and would recommend this dealer to anyone!
I worked with Cris Baker and he was professional and
I worked with Cris Baker and he was professional and knowledgeable about the product. The whole staff was friendly and answered my many questions as I navigated through the purchasing process as a first time buyer. I feel very comfortable and confident in my purchase and would recommend this dealer to anyone!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you choosing Subaru Orange Coast for your first vehicle purchase. It's great to hear our team was able to assist and make your experience a positive one. Enjoy your new car!
I recently purchased a used 2020 Hyundai Elantra from
I recently purchased a used 2020 Hyundai Elantra from this dealership and couldn't be happier with the entire experience. From start to finish, this was honestly one of the best car buying experiences I've ever had. Miguel Samaniego was absolutely outstanding throughout the purchasing process. His professionalism and friendly approach made what can often be a stressful process completely smooth and enjoyable. When a minor issue came up with the car after purchase, service manager Nicklaus Lee stepped in and took excellent care of us. He was responsive, professional, and made sure everything was resolved quickly and to our complete satisfaction. Both Miguel and Nicklaus exemplify the kind of customer service that sets this dealership apart. They clearly care about their customers and go above and beyond to ensure a positive experience. I would definitely recommend this dealership to anyone looking for a quality vehicle and exceptional service.
I recently purchased a used 2020 Hyundai Elantra from
I recently purchased a used 2020 Hyundai Elantra from this dealership and couldn't be happier with the entire experience. From start to finish, this was honestly one of the best car buying experiences I've ever had. Miguel Samaniego was absolutely outstanding throughout the purchasing process. His professionalism and friendly approach made what can often be a stressful process completely smooth and enjoyable. When a minor issue came up with the car after purchase, service manager Nicklaus Lee stepped in and took excellent care of us. He was responsive, professional, and made sure everything was resolved quickly and to our complete satisfaction. Both Miguel and Nicklaus exemplify the kind of customer service that sets this dealership apart. They clearly care about their customers and go above and beyond to ensure a positive experience. I would definitely recommend this dealership to anyone looking for a quality vehicle and exceptional service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear about your positive experience with our team at Subaru Orange Coast. It's great that everything from selecting a 2020 Hyundai Elantra to after-purchase care was smooth and satisfactory. We appreciate your recommendation and wish you many happy miles ahead.
Cris Baker at Subaru Orange Coast provided great customer
Cris Baker at Subaru Orange Coast provided great customer service, easiest car buying experience. Finance Manager Mason made that experience friendly and easy. All of the staff were friendly and helpful. No pressure, a real class act. Ask for Cris Baler
Cris Baker at Subaru Orange Coast provided great customer
Cris Baker at Subaru Orange Coast provided great customer service, easiest car buying experience. Finance Manager Mason made that experience friendly and easy. All of the staff were friendly and helpful. No pressure, a real class act. Ask for Cris Baler
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad our team made your car-buying experience smooth and pleasant. Your feedback about their friendly approach is appreciated. Thank you for choosing Subaru Orange Coast, and we wish you many happy miles ahead with your new vehicle.
Hunting for a new or used Subaru?
Hunting for a new or used Subaru? Cruise over to Subaru Orange Coast--your one-stop shop for awesome inventory and even better prices (yes, even in today's market). Trust us, it's worth the drive! Be sure to ask for Kevin--he's the go-to guy for getting the best deal and top-notch service. Hit him up before you go or when you get there to make the most of your visit. And once you seal the deal? The finance office is smooth sailing--no pushy sales tactics, just a relaxed, easy process. Bottom line: if you're anywhere near Subaru Orange Coast, don't miss out--check them out! You might just drive off with your next adventure.
Hunting for a new or used Subaru?
Hunting for a new or used Subaru? Cruise over to Subaru Orange Coast--your one-stop shop for awesome inventory and even better prices (yes, even in today's market). Trust us, it's worth the drive! Be sure to ask for Kevin--he's the go-to guy for getting the best deal and top-notch service. Hit him up before you go or when you get there to make the most of your visit. And once you seal the deal? The finance office is smooth sailing--no pushy sales tactics, just a relaxed, easy process. Bottom line: if you're anywhere near Subaru Orange Coast, don't miss out--check them out! You might just drive off with your next adventure.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for such a detailed review. We're glad you had a great experience with our team and found the process smooth. We hope you'll consider us again when you're ready for your next Subaru adventure.
Pleasant environment and friendly employees.
Pleasant environment and friendly employees. In and out of the Finance department super fast. Great product.
Pleasant environment and friendly employees.
Pleasant environment and friendly employees. In and out of the Finance department super fast. Great product.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad you found the environment pleasant and had a quick experience with our Finance Department. Thanks for choosing Subaru Orange Coast.
Asher and Dylan are the best team work .
Asher and Dylan are the best team work . That’s how it should be . Great team work. I’m very happy and so is my brother. Thanks again.
Asher and Dylan are the best team work .
Asher and Dylan are the best team work . That’s how it should be . Great team work. I’m very happy and so is my brother. Thanks again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I brought in my 2018 Outback for a $200 used vehicle
I brought in my 2018 Outback for a $200 used vehicle inspection and left seriously disappointed. The technician provided a clear video of the inspection, but the experience with the service advisor was unprofessional throughout. He was condescending when I asked what was included in the inspection, snapping “Absolutely not” when I asked if there was a checklist. When I tried to clarify something from a phone call, he blamed me instead of helping. He also denied an oil issue shown in the video—until I showed it to him. On speaker with the technician, he said the quote “was too low” before asking a question, then hung up on the tech and answered for him. He refused to add the issue to my paperwork, saying the “ticket was closed.” This was frustrating, especially since I paid for the inspection and needed the info for warranty purposes. He even joked I should ask the seller for “a new engine.” Whether or not it was serious, it was an unnecessary and stressful thing to say. I was polite and respectful the whole time. But I left feeling dismissed, talked down to, and definitely not valued as a customer. I’ll be going elsewhere for service.
I brought in my 2018 Outback for a $200 used vehicle
I brought in my 2018 Outback for a $200 used vehicle inspection and left seriously disappointed. The technician provided a clear video of the inspection, but the experience with the service advisor was unprofessional throughout. He was condescending when I asked what was included in the inspection, snapping “Absolutely not” when I asked if there was a checklist. When I tried to clarify something from a phone call, he blamed me instead of helping. He also denied an oil issue shown in the video—until I showed it to him. On speaker with the technician, he said the quote “was too low” before asking a question, then hung up on the tech and answered for him. He refused to add the issue to my paperwork, saying the “ticket was closed.” This was frustrating, especially since I paid for the inspection and needed the info for warranty purposes. He even joked I should ask the seller for “a new engine.” Whether or not it was serious, it was an unnecessary and stressful thing to say. I was polite and respectful the whole time. But I left feeling dismissed, talked down to, and definitely not valued as a customer. I’ll be going elsewhere for service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Tank's for you attention.
Tank's for you attention. It's a good car,and good saller person. Tank's
Tank's for you attention.
Tank's for you attention. It's a good car,and good saller person. Tank's
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
This my 3rd leased outback.
This my 3rd leased outback. I love the car and the sales staff (Asher) and finance guy, Steven were so professional, knowledgeable and helpful!
This my 3rd leased outback.
This my 3rd leased outback. I love the car and the sales staff (Asher) and finance guy, Steven were so professional, knowledgeable and helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car