Lia Toyota of Rockland

I have servicing my car for the past 6 years and Mr. Hemant Saraiya is amazing and always advice the best tips for my old Avalon. Thank you so much Raymond

I travel far to Lia Toyota in Rockland County rather than go to a dealer nearer to my home because the excellent service by Mr. Hemant Saraiya in the Service... Dept. is worthwhile. He is completely trustworthy, expert, and helpful, and I can count on a job well done. I usually wait on the premises for the service to be completed because most of the jobs are able to be done expeditiously, much more so than anywhere else.

Fitzroy Crooks couldn't have been nicer or more helpful. He went out of his way to make my transaction go as smooth and quickly as possible.

Jean Chery is the best always, takes care of me right away and he is very pleasant. I always leave satisfied leaving after services for as long as I have... been with Lia Toyota

Hement Saraiya has been a very good service manager for me for years. He is professional, quick, and provides what ever service and rides that are needed.... Repairs are done well with highlight for safety in all cases given that I have a car with 270,000 miles! Thank you!!

My experience was great from the beginning to end. RJ Arditti was awsome at helping me getting started in the process of purchasing a brand new RAV4.... Jillian the finance person was awsome in helping me with this part of the process. My salesman Wayne was also terrific from the test drive to explaining all the features of the car They all made game feel so comfortable.

Wayne Lintares always has been one of the finest sales people at Lia. He got me a great deal on a new 2019 lease and although I had come in for one of... the remaining 2018 models, I got the same price for the 2019 as I would have gotten with the 2018. Car rides nice and has all of the bells and whistles, as you've come to expect from Toyota. They try to help you get the best service and sales at Lia and are very friendly and knowledgeable. The facility is always clean and comfortable.

Don't take your car here. I've taken my car here for several synthetic oil changes since it was includes in the toyota care plan and they didn't even change... the filter. And, they Always mess up appointments. Several times ive taken my car there to take out tiny dings since its included in the titanium package plan and after making an appt, taking the day off, and arriving early they've told me the guy who does the service isn't available. Also, after making an appointment for a service that is supposed to take less than an hour, I have waited hours. I also thought about purchasing windguards from them and they told me it would cost $120 for them to install, which is more than the part itself. I ended up buying the part online and installing it myself and it took under 30 mins to install- they look great btw. Several people have also advised me not to take my car here because they "tell you your car needs a lot of unnecessary repairs that it doesn't". Take an extra trip and go to another toyota service center.

Took my new car in for its first scheduled routine maintenance (oil change and tire rotation). Justine (may have been Dave) was very lnowledgeable and... answered all of my other questions. Car was ready in less than an hour...the only thing missing was the availability of a car wash.

I am pleased by the efficient service at Lia Toyota. The service guy that handled my car, David Walsh, was courteous, polite, and articulate. I appreciated... that my car was taken care of within the hour as promised. I also liked the fact that there were two computer stations I could use while waiting for my car to be serviced.