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JT Wholesale Auto, Inc.

(11 reviews)

Reviews

(11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JT Wholesale Auto, Inc. from DealerRater.

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Jeremy, the owner, drove the car for two weeks and

Jeremy, the owner, drove the car for two weeks and claimed it was in great condition. After purchasing, I discovered the power seats don’t work. JT Wholesale in Broken Arrow knowingly and willingly sells vehicles with undisclosed defects. Be cautious if you’re considering buying from them.

Jeremy, the owner, drove the car for two weeks and

Jeremy, the owner, drove the car for two weeks and claimed it was in great condition. After purchasing, I discovered the power seats don’t work. JT Wholesale in Broken Arrow knowingly and willingly sells vehicles with undisclosed defects. Be cautious if you’re considering buying from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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He made he made it it's all you know like I'm really

He made he made it it's all you know like I'm really going to do some transaction again automobile so I can do some transaction so I can make some money made me feel like that he didn't make me feel like I was charging me you just told me to get my money together and it kind of like putting in the days and trance but I'm going to come outside of it but I'll be coming back to do some business thank you very much

He made he made it it's all you know like I'm really

He made he made it it's all you know like I'm really going to do some transaction again automobile so I can do some transaction so I can make some money made me feel like that he didn't make me feel like I was charging me you just told me to get my money together and it kind of like putting in the days and trance but I'm going to come outside of it but I'll be coming back to do some business thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Beware of the very expensive dealer processing fees.

Beware of the very expensive dealer processing fees. I told them I did not want the Warranty package and they included it anyway. The dealer fees and warranty added 3k to the car loan.

Beware of the very expensive dealer processing fees.

Beware of the very expensive dealer processing fees. I told them I did not want the Warranty package and they included it anyway. The dealer fees and warranty added 3k to the car loan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Warning!

WARNING! Please do your homework on this company! They (JT Wholesale & ASC Warranty) work together to defraud the Consumer. I am an adult, I will take full responsibility for signing a document that says AS IS. But I will not accept that this company (JT) did not know that this Truck I purchased needed a Transmission. They even told me to bring it back so they could look at it. They “looked at it” for almost 4 hours and told me they could not hear it making noise. I took it to a place in my town, they looked at it for less than an hour and told me “verified noise, watched torque converter PID found when noise was present the torque converter would slip recommend replacing transmission assembly”. I called JT back, emailed them the report and estimate, they told me I need to get another one from another company, which I did. The other company told me the same thing. Also, it took me multiple, multiple attempts to finally get either company to respond to me after the 2nd repair estimate. JT is still denying that the noise exists. In the meantime ASC Warranty is stating the truck has a Pre-Existing Condition, and will not cover the repairs either. I have since requested my money back from ASC, and JT also made the comment to me, that “now sinse I am getting a refund on the warranty, I could use that money on the repairs.” I expressed to him that there is no one in the world that will fix the Transmission for $1,900.00. I should have ask him if he has a mechanic that is in on their scam that I can call. My belief throughout this entire experience is that JT and ASC are scamming people and committing fraudulent acts to get people to purchase their products. Don’t take my word for it, look up other reviews on both of these companies and judge for yourself. There are others that have been screwed over just like me. With the price of inflation these days, no one can afford anything anymore, especially to get scammed out of their hard working money.

Warning!

WARNING! Please do your homework on this company! They (JT Wholesale & ASC Warranty) work together to defraud the Consumer. I am an adult, I will take full responsibility for signing a document that says AS IS. But I will not accept that this company (JT) did not know that this Truck I purchased needed a Transmission. They even told me to bring it back so they could look at it. They “looked at it” for almost 4 hours and told me they could not hear it making noise. I took it to a place in my town, they looked at it for less than an hour and told me “verified noise, watched torque converter PID found when noise was present the torque converter would slip recommend replacing transmission assembly”. I called JT back, emailed them the report and estimate, they told me I need to get another one from another company, which I did. The other company told me the same thing. Also, it took me multiple, multiple attempts to finally get either company to respond to me after the 2nd repair estimate. JT is still denying that the noise exists. In the meantime ASC Warranty is stating the truck has a Pre-Existing Condition, and will not cover the repairs either. I have since requested my money back from ASC, and JT also made the comment to me, that “now sinse I am getting a refund on the warranty, I could use that money on the repairs.” I expressed to him that there is no one in the world that will fix the Transmission for $1,900.00. I should have ask him if he has a mechanic that is in on their scam that I can call. My belief throughout this entire experience is that JT and ASC are scamming people and committing fraudulent acts to get people to purchase their products. Don’t take my word for it, look up other reviews on both of these companies and judge for yourself. There are others that have been screwed over just like me. With the price of inflation these days, no one can afford anything anymore, especially to get scammed out of their hard working money.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recommend avoiding

I'm posting in hopes others will see this and take it into consideration when choosing this place of business. I'd like to preface I'm not angry with JT Wholesale, I am just telling my story. I personally will do everything I can to make sure no one I know uses this place. I purchased a Chevy Equinox from them in May of 2023. I was under a time crunch due to an accident so I didn't get to shop around as much as I would've liked. We saw the good reviews for JT Wholesale and they had several vehicles in our range so we decided to try it out. We mainly worked with Jan and her son Jeremy. We found a few options and asked to test drive them. While they spoke to us they would talk down a little which was annoying. Jan kept calling my wife sweetheart but not in a caring way, more condescending. They were very restricting on test driving, only allowing a short distance and only if you were ready to buy that vehicle. There were several we wanted to try but after they made such a fuss we just test drove one, further limiting our options. During the test drive the check engine light came on. Even though you have to pay for them to "clean and check the vehicle" they seemed to not have any knowledge of this check engine light. Jeremy read the code and said it was an emission issue and they don't touch those. I looked it up online and about $100 repair which after I purchased the vehicle I had repaired and it had another check engine code which is $1000 repair. Also many of the vehicles were dirty on the inside so their "cleaning fee" is garbage, they weren't cleaned at all. We decided to buy the vehicle and put money down to hold it since we were paying cash and needed to move some stuff around. We came back 4 days later and paid cash but they weren't able to negotiate the price hardly at all. They gave us a standard discount for paying cash that Jeremy later tried to play it up and say it's not standard and they don't give it to everyone. We also bought the warranty which of course doesn't cover the $1000 repair. Also they had moved the vehicle up front to advertise it even though I put money down to hold it and it was very dirty on the inside drivers side that wasn't there days ago. I thought Jan seemed angry all the time but the way Jeremy would speak to her I could understand where she was coming from more, I would never be allowed to speak to my mother the way he did or using the same tone. He was extremely disrespectful. We got the vehicle and they don't put any gas in it so you have to immediately hit a gas station. I took it to a mechanic and all 4 tires had dry rot and were from 2014, lucky I made it home without a blow out. The temporary tag they gave me listed a Chevy Traverse not an Equinox. They also forced me to sign a form saying that the emissions were good and in working order even though they knew and I knew the check engine light was on due to the emissions. They claimed they had 30 days to mail me the title and then I had 30 days to get a tag which is technically true but you need to provide a second temporary tag if you are going to do that. I didn't get the title until just about day 30 after buying it. When I went to get the tag JT Wholesale had messed up the title in 3 places so I had to drive all the way back out there (45 minutes one way) to have them correct it. On my second trip in to the tag agency I got pulled over by the police because my temporary tag was past 30 days. THAT IS SUPER EMBARRASING!!! I'm a little mad about that. Jennifer fixed the title when I went back in, not sure if she messed it up in the first place. All in all this was the worst vehicle buying experience I've had. I figured a dealership would be better than buying from someone on the street but I was wrong.

I recommend avoiding

I'm posting in hopes others will see this and take it into consideration when choosing this place of business. I'd like to preface I'm not angry with JT Wholesale, I am just telling my story. I personally will do everything I can to make sure no one I know uses this place. I purchased a Chevy Equinox from them in May of 2023. I was under a time crunch due to an accident so I didn't get to shop around as much as I would've liked. We saw the good reviews for JT Wholesale and they had several vehicles in our range so we decided to try it out. We mainly worked with Jan and her son Jeremy. We found a few options and asked to test drive them. While they spoke to us they would talk down a little which was annoying. Jan kept calling my wife sweetheart but not in a caring way, more condescending. They were very restricting on test driving, only allowing a short distance and only if you were ready to buy that vehicle. There were several we wanted to try but after they made such a fuss we just test drove one, further limiting our options. During the test drive the check engine light came on. Even though you have to pay for them to "clean and check the vehicle" they seemed to not have any knowledge of this check engine light. Jeremy read the code and said it was an emission issue and they don't touch those. I looked it up online and about $100 repair which after I purchased the vehicle I had repaired and it had another check engine code which is $1000 repair. Also many of the vehicles were dirty on the inside so their "cleaning fee" is garbage, they weren't cleaned at all. We decided to buy the vehicle and put money down to hold it since we were paying cash and needed to move some stuff around. We came back 4 days later and paid cash but they weren't able to negotiate the price hardly at all. They gave us a standard discount for paying cash that Jeremy later tried to play it up and say it's not standard and they don't give it to everyone. We also bought the warranty which of course doesn't cover the $1000 repair. Also they had moved the vehicle up front to advertise it even though I put money down to hold it and it was very dirty on the inside drivers side that wasn't there days ago. I thought Jan seemed angry all the time but the way Jeremy would speak to her I could understand where she was coming from more, I would never be allowed to speak to my mother the way he did or using the same tone. He was extremely disrespectful. We got the vehicle and they don't put any gas in it so you have to immediately hit a gas station. I took it to a mechanic and all 4 tires had dry rot and were from 2014, lucky I made it home without a blow out. The temporary tag they gave me listed a Chevy Traverse not an Equinox. They also forced me to sign a form saying that the emissions were good and in working order even though they knew and I knew the check engine light was on due to the emissions. They claimed they had 30 days to mail me the title and then I had 30 days to get a tag which is technically true but you need to provide a second temporary tag if you are going to do that. I didn't get the title until just about day 30 after buying it. When I went to get the tag JT Wholesale had messed up the title in 3 places so I had to drive all the way back out there (45 minutes one way) to have them correct it. On my second trip in to the tag agency I got pulled over by the police because my temporary tag was past 30 days. THAT IS SUPER EMBARRASING!!! I'm a little mad about that. Jennifer fixed the title when I went back in, not sure if she messed it up in the first place. All in all this was the worst vehicle buying experience I've had. I figured a dealership would be better than buying from someone on the street but I was wrong.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Customer Service Ever & A Great Price Too...

I'm usually very hesitant to post a review, but in this case I feel compelled to do so. I just returned home from a car shopping visit to JT Wholesale auto sales. I did not purchase a vehicle during this visit, but that's only because I could not make a decision. The people there are helpful and honest like no other dealership I've encountered in my 75 years. I appreciate and believe in good customer service. Their customer service is first class. You owe it to yourself to give these people a chance to earn your business. You'll not be disappointed. 5 STARS all around. UPDATE..... I returned later and did purchase a vehicle, even though I missed the expiration time for the price upon which we had agreed. Without hesitation they honored the price. It does not get any better than that.

Best Customer Service Ever & A Great Price Too...

I'm usually very hesitant to post a review, but in this case I feel compelled to do so. I just returned home from a car shopping visit to JT Wholesale auto sales. I did not purchase a vehicle during this visit, but that's only because I could not make a decision. The people there are helpful and honest like no other dealership I've encountered in my 75 years. I appreciate and believe in good customer service. Their customer service is first class. You owe it to yourself to give these people a chance to earn your business. You'll not be disappointed. 5 STARS all around. UPDATE..... I returned later and did purchase a vehicle, even though I missed the expiration time for the price upon which we had agreed. Without hesitation they honored the price. It does not get any better than that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Straight forward, clean place!

Work hard to earn your business! Straight forward, reasonable prices. Some of the units are Certified Pre-owned and come w/ a warranty. Nice, honest and friendly.

Straight forward, clean place!

Work hard to earn your business! Straight forward, reasonable prices. Some of the units are Certified Pre-owned and come w/ a warranty. Nice, honest and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Dealership

An amazing experience. Everyone was extremely kind, patient and willing to explain everything throughly. Highly recommend, looking for a great deal, head down there and check them out

Great Dealership

An amazing experience. Everyone was extremely kind, patient and willing to explain everything throughly. Highly recommend, looking for a great deal, head down there and check them out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly Recommend

Very fast, easy & friendly customer service, with a great selection of used cars, if you're in the market for a quality used car, check these guys out

Highly Recommend

Very fast, easy & friendly customer service, with a great selection of used cars, if you're in the market for a quality used car, check these guys out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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But a car from this guys and had nothing but probl

I wouldn't buy from Jt wholesale had nothing but problems buying from them a bought a car from them a month and a half later i had to take it back because they didn't have the title when they sold me the car and they said they would give me back my money back that i put in the car and they didnt so don't waste your time or money with this ripped offers bunch of lies and the guy i talk to was even there to deal with me or give me anything for the bs or wasting my time plus the oil cap was off when i changed the oil and oil was all over the underside of the car and he didnt even say what can i do to fix it nothing

But a car from this guys and had nothing but probl

I wouldn't buy from Jt wholesale had nothing but problems buying from them a bought a car from them a month and a half later i had to take it back because they didn't have the title when they sold me the car and they said they would give me back my money back that i put in the car and they didnt so don't waste your time or money with this ripped offers bunch of lies and the guy i talk to was even there to deal with me or give me anything for the bs or wasting my time plus the oil cap was off when i changed the oil and oil was all over the underside of the car and he didnt even say what can i do to fix it nothing

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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