Reviews
Write a reviewErnestine Tizeno I bought a nice good car from this
Ernestine Tizeno I bought a nice good car from this place but don’t know what they did with my car I traded in and I have to go to court. This was back in 2019 and it 2024. Be careful of this car dealership!!! Something is not right.
Ernestine Tizeno I bought a nice good car from this
Ernestine Tizeno I bought a nice good car from this place but don’t know what they did with my car I traded in and I have to go to court. This was back in 2019 and it 2024. Be careful of this car dealership!!! Something is not right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer
So far I like my truck. However follow up service from Andy is least desirable. Left paperwork there asked him to email me original sticker price for truck 3 times. Still nothing. Offered to pay more to get plates quicker since we live 180 miles away and leaving on vacation in couple weeks for 3 months, plates will be expired. Again no answer. He's finance mgr. Definitely not a service person. Hope the sales mgr reads this and follows up
Buyer
So far I like my truck. However follow up service from Andy is least desirable. Left paperwork there asked him to email me original sticker price for truck 3 times. Still nothing. Offered to pay more to get plates quicker since we live 180 miles away and leaving on vacation in couple weeks for 3 months, plates will be expired. Again no answer. He's finance mgr. Definitely not a service person. Hope the sales mgr reads this and follows up
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Exotics
Bought my Lamborghini Huracan and Ferrari 488 Spider both transaction went real well. Will purchase again for sure. I also sold them my Rolls Royce Wraith.
Great Exotics
Bought my Lamborghini Huracan and Ferrari 488 Spider both transaction went real well. Will purchase again for sure. I also sold them my Rolls Royce Wraith.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2013 Range Rover
Recently bought a 2013 Range Rover from CarzRUS in Houston. As a car lover with multiple vehicles this Rover has become my Go To. I drive it constantly. Thanks CarzRUS
2013 Range Rover
Recently bought a 2013 Range Rover from CarzRUS in Houston. As a car lover with multiple vehicles this Rover has become my Go To. I drive it constantly. Thanks CarzRUS
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They are the absolute worst people, liars and frau
They run the game and tell you anything to get the case sold. I my case, they were to remove scratches, but after purchase said they couldn't, check engine light came on within 48hrs of purchase, they offered to pay 1/2 of the bill, but the best most comical thing was when i noticed that they changed the tires on the car, but get this, they put three different makes of tires on the car, lol can't make this stuff up. Liars, frauds, horrible human beings! Spend your money elsewhere!!!
They are the absolute worst people, liars and frau
They run the game and tell you anything to get the case sold. I my case, they were to remove scratches, but after purchase said they couldn't, check engine light came on within 48hrs of purchase, they offered to pay 1/2 of the bill, but the best most comical thing was when i noticed that they changed the tires on the car, but get this, they put three different makes of tires on the car, lol can't make this stuff up. Liars, frauds, horrible human beings! Spend your money elsewhere!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My car salesman Jac excellent
I had a very good service and will buy my next car at Carz R Us. I recommend Jac for your car salesman. Good service and knowledge of his job.
My car salesman Jac excellent
I had a very good service and will buy my next car at Carz R Us. I recommend Jac for your car salesman. Good service and knowledge of his job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT BUY SIGHT UNSEEN!
Purchased a 2011 ML63 from them, told me it was in perfect “Ready To Go” condition. As soon as it came off the transport truck I noticed major transmission and suspension issues. Took it straight to a repair facility and they quoted me $14000 for repairs for a new transmission, rear suspension and engine oil leaks. Mitch (Manager) will not own up to the issues that were very apparent within driving it the first 50 feet. Never expected this type of customer service from a place that sells high end exotics. DON’T BUY FROM THEM WITHOUT SEEING THE CAR IN PERSON! Also clean your cars before you send them to customers so they don’t find someone’s old nasty shoes and random jumper cables in the trunk!
DO NOT BUY SIGHT UNSEEN!
Purchased a 2011 ML63 from them, told me it was in perfect “Ready To Go” condition. As soon as it came off the transport truck I noticed major transmission and suspension issues. Took it straight to a repair facility and they quoted me $14000 for repairs for a new transmission, rear suspension and engine oil leaks. Mitch (Manager) will not own up to the issues that were very apparent within driving it the first 50 feet. Never expected this type of customer service from a place that sells high end exotics. DON’T BUY FROM THEM WITHOUT SEEING THE CAR IN PERSON! Also clean your cars before you send them to customers so they don’t find someone’s old nasty shoes and random jumper cables in the trunk!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service and well planned.
Very good experience. Very easy to set up and made the entire process a breeze. Everyone was also very nice and happy to help. Would go back again.
Great customer service and well planned.
Very good experience. Very easy to set up and made the entire process a breeze. Everyone was also very nice and happy to help. Would go back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Top notch service!
This was literally the best car buying experience I've ever had. Everyone was so pleasant and accommodating! The vehicle looked even better when I got to the dealership! They all make you feel like you are apart of their family (that's how well they take care of you). The vehicle was on point! My note was on point! The previous car lot I went to, I asked them for a carfax on the potential vehicle that I was interested in.. That place won't give me one. When I asked Jac for one at Carz R Us, he didn't hesitate to pull it up and not only show me, but print it out for me! They had me in and out in no time! You won't regret letting them put you in your next vehicle!
Top notch service!
This was literally the best car buying experience I've ever had. Everyone was so pleasant and accommodating! The vehicle looked even better when I got to the dealership! They all make you feel like you are apart of their family (that's how well they take care of you). The vehicle was on point! My note was on point! The previous car lot I went to, I asked them for a carfax on the potential vehicle that I was interested in.. That place won't give me one. When I asked Jac for one at Carz R Us, he didn't hesitate to pull it up and not only show me, but print it out for me! They had me in and out in no time! You won't regret letting them put you in your next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truck
Everything was amazing and they was very helpful and understanding. I would recommend everyone to come get their cars with them. Such great people ❤️
Truck
Everything was amazing and they was very helpful and understanding. I would recommend everyone to come get their cars with them. Such great people ❤️
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase