Reviews
Easy appointment scheduling. Easy drop off. Comfortable waiting area with good snacks. Timely updates on how it's going.
Easy appointment scheduling. Easy drop off. Comfortable waiting area with good snacks. Timely updates on how it's going.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad you had a smooth experience! Thank you for choosing White River Subaru and for sharing your feedback. Safe travels! Jerad Smith - Service Manager - 802-526-9830
Great customer service, follow-up, and explanations. Personable and accommodating. I have no complaints at all.
Great customer service, follow-up, and explanations. Personable and accommodating. I have no complaints at all.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ruth, thank you for sharing your positive feedback about our team! We appreciate your business and hope to see you again at White River Subaru. Safe travels! - Robert Arthur - General Manager - 802-526-9817
Service was good, and I always appreciate the videos showing any problems. Customer service manager is excellent.
Service was good, and I always appreciate the videos showing any problems. Customer service manager is excellent.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear you appreciated our team's thorough communication at White River Subaru! Thank you for trusting our service department with your business. -Robert Arthur - General Manager - 802-526-9817
I have never had anything less than a great experience here with my old forester and my new forester hybrid. The service department is always a pleasure to work with and the dealership offers a nice place to wait when you can’t drop off.
I have never had anything less than a great experience here with my old forester and my new forester hybrid. The service department is always a pleasure to work with and the dealership offers a nice place to wait when you can’t drop off.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sara, thank you for your continued trust in our team! It's great to hear you've always had great experiences with us at White River Subaru. We appreciate your support and look forward to serving you again in the future. Safe travels! - Jerad Smith - Service Manager - 802-526-9830
Excellent accommodation to our problem, good fix. Only negative was a need for better communication. What was happening and when ready.
Excellent accommodation to our problem, good fix. Only negative was a need for better communication. What was happening and when ready.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad we could accommodate your needs and fix the issue. We'll work on improving our communication to keep you better informed in the future. If there's anything else we can assist with, please reach out! Thank you, Jerad Smith - Service Manager - 802-526-9830
The service advisor, William, was first rate. The installation of the window air deflectors was completed promptly. Excellent service
The service advisor, William, was first rate. The installation of the window air deflectors was completed promptly. Excellent service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Richard, thank you for sharing your awesome feedback about William and the team! We appreciate your business and hope to see you again at White River Subaru! - Jerad Smith - Service Manager - 802-526-9830
Everyone is very helpful and shows concern about the issue. Will is very compassionate and supportive and wonderful to work with
Everyone is very helpful and shows concern about the issue. Will is very compassionate and supportive and wonderful to work with
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear you felt supported by our team! Thank you for choosing White River Subaru and for sharing your experience with Will! - Jerad Smith - Service Manager - 802-526-9830
Great service and very nice. Great shuttle service. Reduced cost. Highly recommend. Timely response time. Trustworthy.
Great service and very nice. Great shuttle service. Reduced cost. Highly recommend. Timely response time. Trustworthy.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the outstanding feedback! We're delighted you had a positive experience with our team. We hope to welcome you back to White River Subaru in the future! Safe travels! - Jerad Smith - Service Manager - 802-526-9830
I was very pleased with their service and communication, and the option to book online.
I was very pleased with their service and communication, and the option to book online.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure to assist you. Thank you from all of us here at White River Subaru!
They all try so hard to keep their customers happy. There's a sincerity there.
They all try so hard to keep their customers happy. There's a sincerity there.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn't ask for a better review of White River Subaru. Thanks so much, Mardy! -Robert Arthur - General Manager - 802-526-9817