Reviews
Write a reviewDealership did not stand behind what they had said
Bought a newer Jeep Grand Cherokee from Renegade Motors. On the way home from the dealership the day of purchase the check engine light came on. Called the dealership who advised to take to my local mechanic and they would take care of the expense for the repairs. Mechanic repaired issue for check engine light however in less than 24 hours check light was on again. Called dealership to advise a repair had been done by mechanic and sent billing and notified of light status again. Renegade Motors then requested the vehicle to be brought back to diagnosis and repair. Drove the vehicle back and after a week passed the dealership notified the needed repairs had been made and could pick up vehicle. In the process never paid the original mechanic they requested I take it to which left me with the expense to pay after being told they would handle the expenses. Unhappy with how this situation was handled.
Dealership did not stand behind what they had said
Bought a newer Jeep Grand Cherokee from Renegade Motors. On the way home from the dealership the day of purchase the check engine light came on. Called the dealership who advised to take to my local mechanic and they would take care of the expense for the repairs. Mechanic repaired issue for check engine light however in less than 24 hours check light was on again. Called dealership to advise a repair had been done by mechanic and sent billing and notified of light status again. Renegade Motors then requested the vehicle to be brought back to diagnosis and repair. Drove the vehicle back and after a week passed the dealership notified the needed repairs had been made and could pick up vehicle. In the process never paid the original mechanic they requested I take it to which left me with the expense to pay after being told they would handle the expenses. Unhappy with how this situation was handled.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase