Great service advisors , vehicle always ready when promised. Have also bought many vehicles and always get treated greatly. Will buy my next vehicle from Fayetteville Automall also
Cheryl is the best!
I was looking online to find a newer year challenger for a decent price and I ended up stumbling across the 2019 that the fayetville auto mall had for a very reasonable price. I make a trip there and Cheryl really saved the day on this one! She was very kind and walked me through the whole process being a first time buyer. 10/10 best experience for buying this beautiful car.
2020 kia soul
Andrew was my sales representative. He was very a helpful, calming influence, listened to what I needed and helped me to find a car to fit my needs. I was in and out in around three hours.
Deceptive, aggressive sales
I sent a request yesterday asking for the drive-out price on a Kia Telluride. This morning a young lady called me to follow up. I asked again for the price, and a minute or two later (without being put on hold) a man picked up the phone. He may have said he was a sales manager; I didn't catch his name. He told me in his fast-talking, domineering, used-car-salesman-way that Tellurides are a commodity and that this dealership can only talk to people in person and see if the finances line up. (I am already approved for $34k through Kia financing and we will pay cash for the rest.) As I understand it, Tellurides are still vehicles that need to be sold, and they can be ordered. However, I told the gentleman that I'd like to see the drive-out price in writing and would not be visiting the dealership - which is hours from me - until I had that information. He told me to have a good day and hung up. Following this unacceptable behavior I called the dealership back to talk to the General Manager. The gentleman I talked to that time, Charlie, said they don't open until 9 (also a lie), put me on hold, and then hung up on me. He wasn't even aware of who I was or why I was calling. Why is this dealership so reluctant to provide an honest price? It seems as though their intention is to be as deceptive and aggressive as possible, and if we are not candidates for being pushed around then they don't want to do business with us. DO NOT BUY FROM THIS DEALERSHIP.
Fast service and great to deal
I bought my car her and have had it serviced here . Friendly and great service would definitely recommend for buying a car and for all your service needs
Retired from local business and Cumberland County
My sales associate Winston Davis was very courteous and knowledgeable about all of my questions and concerns ! Even though I didn’t make a purchase, when I’m ready he will get my business ! It was a pleasure visiting your Kia store ! Thanks again !
The staff is always friendly & accommodating when I take my vehicle in. The work is done correctly the first time & finished in a timely manner.
It was expected over an hour. but it was done in 20 min. Facility was good and clean. I wanted to stay more but it was done so quickly.
This my third visit to this dealer to purchase a new car. This visit was as positive as my previous visits. Very friendly, informative, and helpful in all ways.
Purchase of my 2017 Kia K900
This is my fourth Kia in five years. Veronica Davis was my salesperson. Not only was Veronica knowledgeable about the product she was selling, she was very personable and friendly. We found it very easy to talk with her and she made sure we understood every aspect of our purchase. I feel she went over and beyond. I give her an A+. Also Kevin Boykin took us for a test drive in the auto, and oversaw the detailing of the car. He was also a pleasure to be around. As an added bonus, after talking with Kevin, we realized he was a cousin. I would recommend Fayetteville Kia to all of my family and friends! Oops! Can't forget Leland Fuller. Mr. Fuller, your sales and service crew are the best.