Cape & Islands Kia

The best service department ever. People are very professional and helpful in explaining everything about the service I was there for. Kept me informed about how things were going.

I worked with Chris to purchase my first Kia and it was a great experience. He answered all my questions, never made me feel rushed, and understood what I was looking for in a vehicle while keeping my budget in mind. Highly recommend working with Chris if you’re looking for great service and attention! Matt and Mike were also great to work with, very professional and attentive and the three of them made my experience at Kia Cape Cod great.

Recent my mother and I bought two vehicles. We both were very happy and appreciative for the work that Josh put into both of our deals and will definitely send people to see him as well. Thank you again!!!

Drove 100 mi. to try out a Used Soul with my daughter. No budge on price, I guess in these times not abnormal, but manager never even came to speak to me. Car had cloth, not leather--mentioned this, no change on their description still, and they have increased price of car by $900.Also, salesperson didn't understand how the warranty works on used vehicles--told me we would get up to 60K mi coverage on power train even though car is 5 yrs old. Made me feel I couldn't trust the dealership. Walked. Bought used Kia at another dealership in MA--leather, navigation, apple play, 2 years younger with 20K more miles, bit dream ride for $1400 less than their now increased price. Buyer beware--especially women buying--felt I was treated like I was stupid. I am the one in my family who does the car shopping and dealing. Very disappointed

I purchased my 3 rd car from them . On May 2021 the 2020 Rio Hatchback was paid off. I call them saying the car is paid was paid off and would like a refund on the GAP Insurance . I spoke with Mike Sewell about . He told me he need a letter saying the car is paid off. I call the bank to get the letter by email . The bank sent me the letter by email and I sent it Mike and him called him back gave him the pin number . I did a follow up couple weeks later and they tell me to call the Bank to get the money . So I call the bank about it and they said if got the Gap insurance from the dealership then they are the one issuing the refund . I still have not got the refund for Gap Insurance . I will not get anymore add ones because it a hassle getting a refund .

I purchased my 3 rd car from them . On May 2021 the 2020 Rio Hatchback was paid off. I call them saying the car is paid was paid off and would like a refund on the GAP Insurance . I spoke with Mike Sewell about . He told me he need a letter saying the car is paid off. I call the bank to get the letter by email . The bank sent me the letter by email and I sent it Mike and him called him back gave him the pin number . I did a follow up couple weeks later and they tell me to call the Bank to get the money . So I call the bank about it and they said if got the Gap insurance from the dealership then they are the one issuing the refund . I still have not got the refund for Gap Insurance . I will not get anymore add ones because it a hassle getting a refund .

Beware the interest rate they charge when you buy out your lease is a ripoff way to high and not told to you I’m a long time client after 3 car’s I got from them they screwed me on interest charges beware very bad policy for a great customer

I can't understand why this dealership hasn't had higher reviews. They know their stuff and take care of their customers. And Kia is an up and coming company who care for their customers. I give them the highest rating there is.

3 years ago had fabulous experience with Lamont this week had a horrible experience with a rep I will leave unnamed... speaking down to me as if I was uneducated in the ideas of auto purchases and finance wouldn’t step foot in there again

I just traded in my car and bought a new used car at Cape & Islands Kia. Tyrone was my salesman and was great to work with. I also dealt with Matt and he was very friendly and helpful, too. I had a couple requests and they took care of them with no problem. They both made it so easy for me. I didn't have to do anything! It was an excellent buying experience and I love my new car. It was just what I was looking for. I also have had service done on my previous car there and always had a great experience. I highly recommend Cape & Islands Kia to everyone!