Reviews
Friendly, honest people excellent customer service !
Friendly, honest people excellent customer service ! Help you find what you’re looking for and help you find right financing also !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service after the sale, when it counts most,
Awesome service after the sale, when it counts most, smooth process start to finish, thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bryson is the most transparent and professional car
Bryson is the most transparent and professional car salesman I've met and makes every sale a breeze, highly recommend at Mark Allen Chevy! Amazing staff, no pressure environment!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice facility, good selection of vehicles to choose from,
Nice facility, good selection of vehicles to choose from, friendly staff and salespersons. Staff treated my 2 grandkids like they were family, giving them chips and sodas. Making their wait on us pleasant!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Staff more concerned with customer satisfaction than
Staff more concerned with customer satisfaction than sales numbers. Service department convinced me that this is the best Chevrolet dealership in the Tulsa area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Going to Competitor
I purchased my car in 2019. The Mgr put gap insurance on contract. I paid on the car for Three yrs. I refinanced thru someone else and Carla Sutter has the odasty to call ally and have My Money sent to there account. Now mind you this was canceled on 10/5. Here it is Nov 6th and I still don't have my xxxx money. I have called left msgs and no one will call me back. I just want my darn check and I won't be stepping foot in this dealership ever again. You have just lost 3 more Customers!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Very unprofessional service department
My car was there 4 different times I last year. Replaced shift to park 2 times. Then new tranny in December 22. Now less than 10 months later the same problem is happening again talked to service department. I would highly discourage anyone from doing business as the owners commercial goes!. They avoided my calls Matt is the service Dept guy I have dealt with. Got xx from another person there. Highly incompetent service Dept. I will never go back. We have bought 2 vehicle there. And even recommend 2 coworkers and both got screwed over. Anyway ,let don't do business!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
No car, now no $7 grand.Bring your own lube peopl
Whole experience was a bit of a train wreck. At this point, I just want my $7,000 down payment back in return for the vehicle they already have back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
people would rather go to dentist than dealership
I read somewhere that people would rather go to the dentist than a car dealership; this dealership is leading the charge in forming that opinion. Make sure you do your research before going here, they will try and take advantage of you. In my experience they misrepresented an offer in communication to get me into the dealership for both the vehicle and trade-in. Once there got the typical sales run around
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We pride ourselves on being upfront and forthcoming during the whole purchase process. You didn't leave a name with your review, so I'm not able to look up any information on your dealing with our dealership to find out what went wrong. If we make a mistake. We take ownership and try to make it right. That's why we have so many 5 star reviews. If you would like to speak with our GM to voice your concern on how you were treated. Please call or email on how to reach you and you will get a response back.
ask for gage and find the car you love.
i am an older lady looking for a car my son could use for his vacation. we had been to mark allen twice before and werent treated very well, but yesterday we decided to give it another try and we are glad we did. gage was the nicest guy we could have had. he listened to everything we said and we walked away with the car we wanted. we were financed in nothing flat. we wanted the windows tinted and gage got that done at a price we could afford. he even got us another car to drive while the windows were done. i would recommend anyone thinking about getting another car to drive to mark allen and be sure to ask for gage. he will listen and find you the car you need and want. he is so congenial you will be glad you did. i will ask for him the next time i want another car and will recommend him to everyone i know.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sandra, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!