Reviews
Write a reviewExcellent customer service.
Excellent customer service. Mr. Tony H. offered us personalized attention, truly beyond our expectations. Simply top-notch attention, very satisfied with his service. I highly recommend this dealers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Naty, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Chevrolet, Buick, GMC. Thanks for the recommendation, and have an amazing day!
Excellent Customer Service
Without question, Hayley Knowles has a work ethic among the Best Service Advisor and will exceed expectations of customer service! Her knowledge and ability to manage the service department at Deacon Jones Chevrolet Buick GMC or Clinton, and genuine concern to place the customer’s needs in first place, is very impressive. “Many thanks for making my visit to the repair shop a pleasant experience.” Best to you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Albert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Excellent Service
Sarah and Bobby did excellent job getting me in and completing all repairs in record time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bill, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Mrs Dunn
It was a great experience I will purchase my nest car through Deaconjones
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Martha, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Buying Made Easy With A Great Deal
They were great! They worked with us from out of town and helped us make buying super easy and fast.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are so happy to read such a great review about Deacon Jones Chevrolet, Buick, GMC! If you have any further questions, please give us a call. We're always happy to help!
Great Service Bad Sales dept
Service Dept ran by Sara is Great, sales dept needs training on Customer service and the sales managers aren?t much better.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 566-7306 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
Great Service
Awesome staff from buying experience to service and all. Would rate facilities but they are updating them now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Fair pricing and good trade value
AJ Wise was very fair and transparent during the sale. He worked hard to secure a deal on a vehicle that I wanted that was at another branch. They gave me a.very fair trade in value on my vehicle, so there was minimum negative equity.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Chevrolet, Buick, GMC. Thank you, and have a fantastic day!
Felicia Lamb
Makes the service appointment painless and super easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Mrs Blevins
Worse experience ever email me car was there and in good condition drove 30 mins out of wsy when git there was told car wasn’t ever there and has issues that not what I was told on phone tried to sell me another car fir 3000 more than what I wanted to spend the car is still on their website that false advertising
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. When you have an opportunity, please reach out to us at (910) 592-2133 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.