Joe Cooper Ford of Edmond

Brian Dowell and Colt were absolutely perfect. I’ve bought numerous cars in my life and never had an experience as good at this one. I’ve never used this dealership before but I am now a customer for life.

The staff was awesome. Very friendly and the experience didn’t take all afternoon. Would definitely recommend.

Best auto purchase experience ever. From the moment we walked thru the door, friendly helpful atmosphere - polite and professional end to end!

Always great dealing with Carlos. This is the only dealership we will buy from because of Carlos and Mason

Do not buy a vehicle from this dealership. Terrible customer service. In fact do not buy a ford vehicle at all. You’ve been warned

WORST CAR DEALERSHIP EVER. If you like to deal with salesmen with absolutely no integrity, then this would be the place for you. They lie soooooo much they can't even keep up with them all. We found a truck online and inquired about its availability, I was contacted within five minutes by Mason Martinez via text that it was indeed still available. I don't mind communicating via text or email cause especially in this case I have a paper trail of everything. I told him from the second text that I would be using my credit union to finance this vehicle, but only if we could agree on a price. Well after a few back and forths we finally did agree on a price, which I have on my phone via text messages. I secured the financing through my credit union and was told by the dealer that they couldn't take that, they would still need to run our credit again at the dealership. Didn't like or understand it, but I told them they can only run it once and that was it. Well, they ran it, same credit union I had already been approved, but now at a 4% increase in the rate I was offered by my credit union directly. Plus, they wouldn't honor the price that was promised and agreed upon, which once again I received from the salesmen Mason Martinez. I still have this agreement on my phone. After bringing out three finance people to try to strong arm us, with the salesmen Mason Martinez standing there not telling any truth to the deal, we decided to just leave and not EVER do business with someone like this. If I can help one person not go through what my wife and I went through today, and be treated like garbage by a business, then I consider this review a win. DO NOT EVER DEAL WITH THIS CAR DEALER. DISHONEST, NO INTEGRITY. If I could have given them zero-star rating, I would have.

If there was a lower star they would get it. Without going into an extensive written explanation I'll save time by including portions of the text string that took place while asking about their advertised price matching policy: "your review won't affect us...but great try for sale" "and lets be honest dealerships have bad reputations regardless of how they advertise lol" "hope in one hand and you now what in the other and see which ones fills up first" Saved The Best for Last...!!! "It was. I wish you nothing but the worst Joe" There you go. No further comments are necessary...... Contacted Ford directly but haven't heard back from them.

Lied to me about price of car told me the car was 19966 I'm paying 26966. Liars all of them ELDERLY BEWARE THEY WILL ROB YOU. JURIC HUDSON AND THE HOLE PLACE ARE LIARS STAY AWAY.

WHO HATES THE ELDERLY OKLAHOMA JOE COOPER FORD THATS WHO.. I found a 2021 jeep online and sent in a message to JERIC HUSON. this guy is a fast talking liar. The car was advertised for 19.699. After I was done it cost me 26.999plus extended warranty and gap insurance. Blake Featherstone told me I would get a 3000 dollar rebate. It has been over a month I haven't heard anything. They just keep lying. The finance person. Rick sanders told me I was buying a basic warranty I found out later it was a premium another lie.im calling consumer protection IF YOU ARE ELDERLY STAY AWAY. THEY TALK FAST AND LIE.

Are salesman was Sergio in used cars he does not return calls after telling you I will call you right back ,2-finance department Sucks we were paying cash for a SUV that was still under Toyota factory warranty and the guy kept trying to sell us the the extra Rip Off warranty (after seven times) I finally just had to leave, I left and the salesman caught me in the parking lot and got me a finance guy that would not try to sell me the finished the deal . The next day I lifted the hood an noticed it was low on brake fluid, antifreeze, windshield washer fluid, this SUV was a Joe Cooper Certified Vehicle and did not check the easy stuff . I had some brake fluid & washer fluid but not red antifreeze called the used car manager & he said to come see him and sent me to the service department to top off the antifreeze so I drive to service and wait 1 1/2 hours to tell me it's not low when on the plastic overflow it is on low . Joe Cooper Ford is the worst dealership I have ever dealt with period .