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Honolulu Ford

(2,314 reviews)
Visit Honolulu Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–8:00pm 7:00am–5:30pm
Saturday 8:30am–8:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2020 state dealer award
View 15 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 347-1095 (888) 347-1095
Used (888) 815-9723 (888) 815-9723
Service (866) 967-6724 (866) 967-6724

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since September 2024.
The main goal here at Honolulu Ford is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle or need quality auto repair parts or auto financing our dealership is ready to assist drivers in the Waipio HI Kaneohe and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality efficient work to have you back on the road in no time.
The Right Choice for the Islands!

Service center

Phone number (866) 967-6724

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,314 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honolulu Ford from DealerRater.

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The staff are very helpful and professional. Received car as promised. Comfortable with good treats at customer lounge

The staff are very helpful and professional. Received car as promised. Comfortable with good treats at customer lounge

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, Almac! Providing helpful, professional service while keeping you informed and on schedule is exactly the experience we want for our customers. We’re happy you enjoyed the customer lounge as well. We appreciate you trusting Honolulu Ford with your vehicle and hope to welcome you back for your next service!

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He was the best! Super friendly, helpful, and professional. He made the whole car buying process so easy and stress-free. Definitely one of the best experiences I’ve ever had at a dealership. I highly recommend him to anyone looking to buy a car!

He was the best! Super friendly, helpful, and professional. He made the whole car buying process so easy and stress-free. Definitely one of the best experiences I’ve ever had at a dealership. I highly recommend him to anyone looking to buy a car!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear our team made your experience smooth, stress-free, and enjoyable. Thank you for trusting Honolulu Ford with your business and for recommending us to others! Have a great day!

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Dallas was very helpful and kind. I will always use Honolulu Ford because of him.

Dallas was very helpful and kind. I will always use Honolulu Ford because of him.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Raynelle, it means a lot to hear that Dallas made such a positive impression. His kindness and helpful approach clearly earned your trust, and we’re grateful to have him on the Honolulu Ford team. Thank you for choosing us!

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Dallas was great! Helped making this process easy and smooth.Glad I made this decision!

Dallas was great! Helped making this process easy and smooth.Glad I made this decision!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're thrilled to hear that Dallas made your experience easy and smooth. Your satisfaction is our priority, and we're glad you chose us.

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Dallas was very professional and knowledgeable on helping me find the right vehicle for me. He’s also very easy to get in contact with, if you have any questions. He was able to help me stick to my budget. I am very happy to have worked with him with this purchase of a vehicle. I would recommend him when looking for your next vehicle.

Dallas was very professional and knowledgeable on helping me find the right vehicle for me. He’s also very easy to get in contact with, if you have any questions. He was able to help me stick to my budget. I am very happy to have worked with him with this purchase of a vehicle. I would recommend him when looking for your next vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jenn, thank you for the great review! We appreciate your support and are very excited to hear that Dallas delivered such a professional and knowledgeable experience. Congratulations on your new vehicle, and welcome to the Honolulu Ford family!

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Dallas was great to work with and made the entire process smooth and easy. I had a great experience with him and really appreciated his professionalism, communication, and help throughout the whole process.

Dallas was great to work with and made the entire process smooth and easy. I had a great experience with him and really appreciated his professionalism, communication, and help throughout the whole process.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kam, thank you for your five-star review! We're delighted to hear Dallas was great to work with and made the entire process smooth and easy with his professionalism, communication, and support at Honolulu Ford. Congratulations on your vehicle, and we look forward to welcoming you back in the future!

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Honolulu Ford and Dallas were incredibly helpful during the whole process of finding my dream car. I ordered my car & finalized my deal virtually, and even while not physically present, I felt so supported in my needs and requests. 10/10 experience!

Honolulu Ford and Dallas were incredibly helpful during the whole process of finding my dream car. I ordered my car & finalized my deal virtually, and even while not physically present, I felt so supported in my needs and requests. 10/10 experience!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with Honolulu Ford and Dallas. Our team is dedicated to providing excellent support, even virtually. Enjoy your dream car, and we look forward to serving you again!

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They were able to work with me on getting into a brand new truck for the best price

They were able to work with me on getting into a brand new truck for the best price

Rating breakdown (out of 5):
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Overall experience
5.0
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I was helped by Cage Higuchi. He was very helpful and nice. He showed me the two cars I was interested in. I ended up picking a 2020 Ford Fusion. The dashboard had some writing on it but the service department was able to scrub it out! Nice job! I give Cage 5 stars and the Service Department 5 stars too!!

I was helped by Cage Higuchi. He was very helpful and nice. He showed me the two cars I was interested in. I ended up picking a 2020 Ford Fusion. The dashboard had some writing on it but the service department was able to scrub it out! Nice job! I give Cage 5 stars and the Service Department 5 stars too!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love hearing from our happy customers! It's fantastic to hear that Cage and our service team went the extra mile to make your experience top-notch. Congratulations on your 2020 Ford Fusion, and we hope to welcome you back to Honolulu Ford down the road!

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Corey, my service advisor was great. He was courteous and patient with all my concerns and questions. He kept me informed of my repairs to my Ford Excape.

Corey, my service advisor was great. He was courteous and patient with all my concerns and questions. He kept me informed of my repairs to my Ford Excape.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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