Fell in love with a nearly mint, custom Cadillac DTS at Eston Auto this fall. Reached out via Cars.com and within a day, I got a call from Will, who was... just as stoked about the car as I was. He set up a time for me to come and check it out, and the next day I set out from Manhattan to see if for myself. The lot ha s a number of great looking vehicles, and you can tell these folks are dealing in quality. The facilities themselves might look the poshest, but you're sure to feel welcomed and treated well (and that's what matters). Will had the car ready for my partner and I to take it out for a test drive, and we took it on quite the spin. He was very honest and forthright about the car and the business, and when we returned to the lot he handed us off to his colleague Roman, who took us over to their garage to let us check out the undercarriage and ask any questions we might have had. It was pretty much a done deal from there, and when we returned to the office, Janno was able to start the financing process and get the bank folks on it immediately, despite it being a holiday weekend. We were approved and on our way back to the city in our shiny new beast by nightfall. IT took a bit longer to get the registration sorted out, but Janno was very responsive and communicative the whole time, and saw to it that the materials got to me in time. If you're in the market for a quality used car at a great price, without the gimmicks and doublespeak, this is the place to go. They'll take care of you.
I came all the way from Virginia to come get a nice SUV from this particular dealer. They have the best customer service and very good cars trucks and... suvs on their lot. I was able to get the suv i wanted for me and my fiance she was very happy and satisfied as well as I they gave us a good deal on what i was trying to get suv for i advise anyone to definitely check their lot for their next ride they are fully loaded vehicles and very clean and detailed when you get their the best dealer i have been and very honest.
I had very positive and pleasant experience dealing with Eston auto staff. From first phone call i was treated professionaly. i financed a car and was... able to drive it home same day. no hassle and no surprises down the road. already sent my sister to buy her new car from them and she is also happy with her new car
I got an Audi Q5. The process was flawless. I never had this kind of customer experience service in any other dealer. Since then I recommend them to anyone... who is looking for a Car. Way to go guys.
I found the car online and put a message in late evening, Will called me ten minutes later. We drove up from Baltimore and they were very friendly, fixed... a couple things we wanted on the car that day and we left that night with it. Drove the car back to Baltimore the next day and it did fine, hopefully the car will remain that way but so far so good! They are very down to earth and you don't feel like you're being pushed (is the best thing I'd say about them).
Very professional and top line service. They only have clean and well serviced cars. Love my new BMW coupe. They also gave me 1 month warranty so I feel... I made a good and safe purchase!
I recently purchased a 2005 acura tl from eston auto, i couldnt be more impressed with the car and the service i received from those guys they are good... ppl and i would do business with them in the future
It was a good experience with these guys, definitely recommend. I helped my gramma to get a nice and very clean Toyota Sienna and she can't be more happy... with the van. Thanks again
Great 2015 BMW car for a great price. Bought my sister for the 2007 X5 & found my car at this spot. Guys did everything possible for me to get this vehicle.... So happy with my new car. Just give them a chance to make your dreams come true.
Will and Janno helped me get into a 2010 Suburban that was fully loaded when other places only offered at best a same year Chrysler and Dodge minivans.... My credit was not a factor for approval and I only put down for tags and taxes. They even stayed after business hours to let us decide if we were going to go ahead with the purchase and even after signing the deal they fixed a minor issue we noticed the next day without hesitation.