Duncan Family Automotive Group

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5.0
(3 reviews)
Visit Duncan Family Automotive Group
Sales hours:
Service hours:
View all hours
Service Sales
Monday 7:30am–5:00pm 8:00am–6:00pm
Tuesday 7:30am–5:00pm 8:00am–6:00pm
Wednesday 7:30am–5:00pm 8:00am–6:00pm
Thursday 7:30am–5:00pm 8:00am–6:00pm
Friday 7:30am–5:00pm 8:00am–6:00pm
Saturday 8:00am–1:00pm 9:00am–3:00pm
Sunday Closed Closed
New (865) 270-6486 (865) 270-6486
Used (865) 270-6489 (865) 270-6489
Service (865) 270-6491 (865) 270-6491

Inventory

See all 64 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2016.
WHY CHOOSE DUNCAN FAMILY AUTOMOTIVE GROUP?
Why should you buy from Duncan Family Automotive Group? Our unmatched service and diverse Chevrolet Buick GMC Cadillac inventory have set us apart as the preferred dealer in Harriman. Visit us today to discover why we have the best reputation in the Harriman area.
OUR STAFF
Management
Our skilled management team will ensure you have a phenomenal experience at Duncan Family Automotive Group. Please reach out to any of us if we can help you in any way!

Service center

Phone number (865) 270-6491

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

5.0
(3 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Excellent visit.

We took mom's car in for an oil change. Everyone was very nice.

5.0

Great buying experience, unlike any other!

I have been looking for a late model, low mileage, and affordable Cadillac SRX. After many online searches, I found a car on Duncan Family Automotive's Website...a beautiful 1 owner with a clean Carfax, 2012 SRX. The dealer, however, was 150 miles from my home. When I spoke to salesman Wendall, I expressed a need to work out a "deal" before traveling that distance. Together with Sales manager Mark and Wendall we were able to make a deal trading my car for the Cadillac. Because of the distance from my home, they offered to deliver the SRX and pick up my trade at a central location of my choice, free of charge. This was the first time I had ever purchased a car online sight unseen. I was a little apprehensive at first but found it to be the most stress-free car buying experience I have ever had. I thank Wendall, Mark, and Mike, who delivered the car, for their positive and friendly 'can-do' attitude. My wife and I love the car. Thank you, Duncan Family Automotive.

5.0

Out of state 2011 Cadillac CT’S. Repair

Had Car towed to dealership at 4:45pm on Friday. Talked to service manager said they would try to get to it Monday. Was called Saturday around 11am. Cadillac was ready. Came to pick up car. Service rep came out and explained what they found and what to look for if happens again. Your service department was outstanding and professional. Thanks again

Dealer response

William, thank you for taking the time to write us such a nice review! If you ever need anything please let us know. Thanks!

Read all 3 reviews