Reviews
Service done efficiently.
Service done efficiently. Advised to service fuel injection so hope that turns out to be a wise investment. Concerned about a tire checked on Wednesday- no issues- then Friday a leak is found after driving only about 5 miles from Wednesday to Friday. Never told at purchase time that all 4 tires would need replacement if 1 needed replacement
Service done efficiently.
Service done efficiently. Advised to service fuel injection so hope that turns out to be a wise investment. Concerned about a tire checked on Wednesday- no issues- then Friday a leak is found after driving only about 5 miles from Wednesday to Friday. Never told at purchase time that all 4 tires would need replacement if 1 needed replacement
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They are always there when I call and willing to take a
They are always there when I call and willing to take a look if I just stop in. They promise a timeline and have finished as promised. They clearly explained my services before and after in a positive pleasant manner.
They are always there when I call and willing to take a
They are always there when I call and willing to take a look if I just stop in. They promise a timeline and have finished as promised. They clearly explained my services before and after in a positive pleasant manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Napleton Chevrolet Columbus! We're happy to hear that our team has been consistently reliable and communicative. We appreciate your trust in us and look forward to assisting you again in the future!
I called to move my appointment up, and got me right in
I called to move my appointment up, and got me right in with thier usually fast friendly service. Seth you're doing great
I called to move my appointment up, and got me right in
I called to move my appointment up, and got me right in with thier usually fast friendly service. Seth you're doing great
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that Seth and the team at Napleton Chevrolet Columbus provided you with fast and friendly service. Thank you for sharing your experience, we appreciate it!
Great communication on the repairs needed for the brake
Great communication on the repairs needed for the brake issue I was having. Service was completed in a timely manner.
Great communication on the repairs needed for the brake
Great communication on the repairs needed for the brake issue I was having. Service was completed in a timely manner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DamEri, we're glad to hear that our team at Napleton Chevrolet Columbus was able to address your brake issue efficiently. Thank you for sharing your experience with us!
Gary was great to work with.
Gary was great to work with. Answered all our questions and great getting back to us.
Gary was great to work with.
Gary was great to work with. Answered all our questions and great getting back to us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary will appreciate the shout-out! Thank you for reviewing Napleton Chevrolet Columbus.
Pete was very helpful in the process of trading in and
Pete was very helpful in the process of trading in and purchasing my new car! Overall the process was smooth.
Pete was very helpful in the process of trading in and
Pete was very helpful in the process of trading in and purchasing my new car! Overall the process was smooth.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jessica, we're delighted to hear that Pete made your trade-in and purchase experience smooth at Napleton Chevrolet Columbus. Enjoy your new car!
I didn't have to wait.
I didn't have to wait. I like the price options. They were quick on service. Polite.
I didn't have to wait.
I didn't have to wait. I like the price options. They were quick on service. Polite.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Laura, thanks for the feedback! We are glad to hear that our Napleton Chevrolet Columbus team provided efficient service.
The staff and sales men were Friendly, professional, and
The staff and sales men were Friendly, professional, and accommodating. Would definitely return to this dealership.
The staff and sales men were Friendly, professional, and
The staff and sales men were Friendly, professional, and accommodating. Would definitely return to this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Napleton Chevrolet Columbus provided a friendly and professional experience. Thank you for your kind words, and we look forward to welcoming you back in the future!
Pete was very pleasant to work with, and very
Pete was very pleasant to work with, and very knowledgeable! Made buying a vehicle easy!
Pete was very pleasant to work with, and very
Pete was very pleasant to work with, and very knowledgeable! Made buying a vehicle easy!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for trusting Pete and Napleton Chevrolet Columbus with your business, Bill. Enjoy the ride!
Service dept is always "on the mark" Very friendly and
Service dept is always "on the mark" Very friendly and professional too. I appreciate the excellent work they do. A big Thank you!!
Service dept is always "on the mark" Very friendly and
Service dept is always "on the mark" Very friendly and professional too. I appreciate the excellent work they do. A big Thank you!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Randy, thank you for the kind words! We're delighted to hear that our service department at Napleton Chevrolet Columbus consistently meets your expectations. We appreciate your support and look forward to serving you again!