ReviewsWrite a review
I have been very happy with my service. Jared helped me with my rewards points that I did not know how to redeem. Micah is always helpful and friendly. I would highly recommend Napelton.
Highly recommend Napleton
I would purchase another vehicle from Napleton. I was never pressured and the service for oil change and tire rotation has been great. Got an appointment within a few days. They have a very nice waiting area and it took no time at all.
OEM Splash Guards
Recently bought a vehicle from Napleton Chevy. The Tahoe did not come with splash guards, so the dealer ordered the OEM splash guards which promptly arrived. Installation was a snap and completed within the hour. Service people, especially Micah, were most helpful in getting my rewards account to pay for the service even though I did not have the correct password with me. He worked with Chevrolet to get access to the funds for payment purposes.
Basic oil changr
My 17 Chevy Silverado needed a oil change, was able to get right in no hassle or problem at all, whole service was great and 15 min I was on my way,I was treated exceptionally awesome, it was the way I want service to be treated
New Vehicle Purchase
After stopping at the dealership in February and finding out all 2021 Tahoes had been built out by the factory, and that they would not accept any new orders, I was disappointed that I would have to wait and order a 2022 model much later in the year. A couple months went by and it turned out a dealership in this same state had the model I was looking for. Though they had to make a dealer trade, Napleton worked the negotiation and was able to trade a totally different model vehicle for a brand new 2021 Tahoe; then they went up there and drove it back and I took title to a beautiful 2021 Midnight Blue Metallic Tahoe that my wife really wanted. I give them an A for going out and making this happen or we would have been waiting another 7 months or so. I highly recommend visiting Napleton in Columbus Wisconsin to meet some real nice and capable people if you are looking for a new Chevy... or Buick!!!!!!
Highly recommend! Crystal and her team really knocked it out of the park when assisting me in purchasing my new Traverse. They took that extra time and explained different options and allowed me to think about it without feeling pressured. Really personable and down to earth people. The Manager sat in on the financing and they took the time to find extra discounts to get me the best deal and help me stay within my budget. Great team!
Buying a new truck at Napleton chevy
Service people were very helpful getting accessories for my new truck and were very safe in this time of cov-19 and I felt safe to.
Our New2021 Rav 4 Thank you Luis
We came in to buy a used car. Luis was recommended to us to work with from a previous dealership. He met us and was ready for us to show us the car we were looking for. We needed a specific payment and a specific trade in amount in order to purchase another vehicle. Luis pointed us toward a lease on a 2021 Rav 4 which could get us a new car at the amount we needed which was less than the used vehicle we had come in to see and a better vehicle. He was an awesome sales person and his reputation as a sales person was spot on. He was great got us the monthly price we needed and also the trade in value we needed to purchase. He is extremely knowledgeable, customer satisfaction oriented and his personality was truly great. He stayed with us until the end and showed us everything we needed to know about the car. Luis we appreciate all you have done for us. This was a 5 star buying experience which is hard to find. Financing worked with Luis to get us our Price. Thank you Luis and everyone at Toyota for a A experience
Puchase of a used vehicle
I am very satisfied with the vehicle I bought and highly reccomend them if you are looking for a new or used vehicle. Gary explained all the bells and whistle on it as it was all new to me. Very happy with the friendliness of all the people that work there.
Air Conditioning Repair on Impala
Staff were friendly and very informative of what needed to be done. Repair was done within estimated timeframe. The car was cleaned before being returned.