Next Step Auto Sales LLC

4.8 out of 5 4.8
Rectangle 48
Sales 10:00 AM - 6:00 PM
Service 10:00 AM - 2:00 PM

Next Step Auto Sales LLC Hours

Sales

Monday

10:00 AM - 7:00 PM

Tuesday

10:00 AM - 7:00 PM

Wednesday

10:00 AM - 7:00 PM

Thursday

10:00 AM - 7:00 PM

Friday

10:00 AM - 7:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

10:00 AM - 5:00 PM

Tuesday

10:00 AM - 5:00 PM

Wednesday

10:00 AM - 5:00 PM

Thursday

10:00 AM - 5:00 PM

Friday

10:00 AM - 5:00 PM

Saturday

10:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2016

Let Next Step Auto Sales show you how easy it is to buy a quality used car in Cleveland. WE FINANCE ALL TYPES OF CREDIT! We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers.

...



Our friendly and knowledgeable sales staff is here to help you find the best deal that suits you, priced to fit your budget. Shop our virtual showroom of used cars, trucks and suv's online then stop by for a test drive.

"WE FINANCE ALL TYPES OF CREDIT VISIT US AT NEXTSTEPCARS.COM"

Reviews

4.8 out of 5 4.8
55 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    April 26, 2020

    We had spoken to a salesman for a few days on a purchase of a car they had, worked out the deal over the phone and agreed to pick it up the following day.... So the day comes we are to pick up the car, we call our salesman and let him know we had left home and were beginning to make the 3 hour drive to their dealership. Once we are an hour away (2 hours into our trip) the salesman calls to notify us they sold it to someone else. In days of online shopping I would choose another dealership.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    March 5, 2020

    I am satisfied, but not overwhelmed with the customer service. I would give them an average rating all around. I would not go out of my way to return... there.

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 30, 2019

    This place is amazing many options available and the people are very helpful and knowledgeable. They offer financing for even beginner credit got the payment... u wanted thanks guys

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 12, 2019

    We decided it was time to get our sons a good used car to get them back/forth to school and their various commitments. So we put the initial part of the... process in their hands. They were given a budget and general parameters for the type of car. After a few days of research they came back with three cars that we all agreed made sense. At that point I contacted the dealerships via Carfax and set up appointments at the 3 dealerships. In order of geography we went to Ganley first. We had a specific time to meet and a specific car they were holding for us. When we got there for our appointment the sales person that we sat down with told us that the car we wanted was being sold to someone else, but to look at some other cars they had available. It was a complete “bait and switch”:( Thankfully we moved on to our appointment with Viktor at Next Auto Sales just down the road a few miles. Viktor had the car we picked ready to go for a test drive. The car was exactly what we needed at a very reasonable price. Viktor and the staff made the entire transaction very enjoyable with no pressure. We could not be happier with the car we bought and with Viktor at Next Auto Dales.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 8, 2019

    Dealing with Steve was great, he was very helpful and he listened to what I asked for, l left with a sweet ride for a great price. If you need a vehicle... today, NEXT STEP AUTO SALES is the place- ask for Steve!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2019

    Great experience and great staff! The buying process was very smooth and easy! Vehicle was as explained and in great condition! No high pressure sales!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2018

    This dealership is awesome! They didn't treat us like we were going to steal the car on a test drive and let us do our own evaluation of the vehicle. ... Thank you to Shaq Azir the finance manager for being upfront, honest and schooling us on the industry!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 20, 2018

    Good place if you need a car thumbs up very professional people .I recommend to anyone that needs a car.Very friendly people that they know their business

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 20, 2018

    Recently, we had the pleasure of doing business with Next Step Auto Sales. We walked in on a busy Saturday morning and were greeted pleasantly by Todd... B. From that moment, he worked diligently to find us the right car. Thanks to his patience in allowing us to drive a variety of different cars, and advising us during the whole process; we were able to make an informed decision, in selecting the best car that suited our needs. His courteous and dedicated attitude made us want to do business with this Company. In financing, we met Shaq A. who was friendly, helpful and knowledgeable. He was professional and ensured that we got the best terms that were available for us. With this experience at Next Step, we would gladly recommend this Company to anyone who is in the market for a car. Thanks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2018

    Service department at Next Step Auto Sales is absolutely amazing. From the moment you pull up, they get it in, get it done and get it out at a great price.... May not sound like much, but now a days, even something as simple as great customer service, has proven to be too much for other dealers.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews