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Next Step Auto Sales LLC

(102 reviews)
Visit Next Step Auto Sales LLC
Sales hours: 10:00am to 7:00pm
Service hours: 10:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 10:00am–5:00pm
Tuesday 10:00am–7:00pm 10:00am–5:00pm
Wednesday 10:00am–7:00pm 10:00am–5:00pm
Thursday 10:00am–7:00pm 10:00am–5:00pm
Friday 10:00am–7:00pm 10:00am–5:00pm
Saturday 10:00am–6:00pm 10:00am–2:00pm
Sunday Closed Closed
(877) 844-3547 (877) 844-3547

Inventory

See all 98 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2024.
Let Next Step Auto Sales show you how easy it is to buy a quality used car in Cleveland. WE FINANCE ALL TYPES OF CREDIT! We believe fair prices superior service and treating customers right leads to satisfied repeat buyers.

Our friendly and knowledgeable sales staff is here to help you find the best deal that suits you priced to fit your budget. Shop our virtual showroom of used cars trucks and suv's online then stop by for a test drive.
WE FINANCE ALL TYPES OF CREDIT VISIT US AT NEXTSTEPCARS.COM

Service center

Phone number (888) 863-3010

Service hours

Monday
10:00am–5:00pm
Tuesday
10:00am–5:00pm
Wednesday
10:00am–5:00pm
Thursday
10:00am–5:00pm
Friday
10:00am–5:00pm
Saturday
10:00am–2:00pm
Sunday
Closed

Reviews

(102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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After searching for weeks for a vehicle for our soon to be 16 year old, Matt made our purchase easy and quick! I appreciated the laid back atmosphere and no pressure sales tactics. It is a beautiful car and we feel that it will be a safe and great first car for our daughter! He was able to get it detailed for us on a Friday at closing. The only not great thing, was it was only filled up with a half a tank of gas before we left. A full tank would have been nice! Overall, we appreciated his flexibility and laid back attitude.

After searching for weeks for a vehicle for our soon to be 16 year old, Matt made our purchase easy and quick! I appreciated the laid back atmosphere and no pressure sales tactics. It is a beautiful car and we feel that it will be a safe and great first car for our daughter! He was able to get it detailed for us on a Friday at closing. The only not great thing, was it was only filled up with a half a tank of gas before we left. A full tank would have been nice! Overall, we appreciated his flexibility and laid back attitude.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Matt and his staff made the purchasing process with professionalism and low stress. Signed required paperwork and drove the F Pace S the same day

Matt and his staff made the purchasing process with professionalism and low stress. Signed required paperwork and drove the F Pace S the same day

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience at next step was great, my salesman Matt made the experience even better took time to explain everything and broke down prices to make it understandable and vehicle I purchased was the icing on the cake!

My experience at next step was great, my salesman Matt made the experience even better took time to explain everything and broke down prices to make it understandable and vehicle I purchased was the icing on the cake!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!

I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This dealer was outstanding, paperwork done quickly and efficiently, everything explained, car gone over thoroughly, and after purchase, when a small problem occurred with the car, one call to this dealer and the problem was fixed with no charge. Very satisfied

This dealer was outstanding, paperwork done quickly and efficiently, everything explained, car gone over thoroughly, and after purchase, when a small problem occurred with the car, one call to this dealer and the problem was fixed with no charge. Very satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Next Step Auto Sales team was great to work with. Matt was very responsive and answered all my questions thoroughly. My purchase was quick and efficient, I did not have to spend extra time waiting for paperwork to be done. This team was friendly, helpful and wasted no time getting me on the road with an excellent car!

The Next Step Auto Sales team was great to work with. Matt was very responsive and answered all my questions thoroughly. My purchase was quick and efficient, I did not have to spend extra time waiting for paperwork to be done. This team was friendly, helpful and wasted no time getting me on the road with an excellent car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I love my brand new car and matt my sales person helped me with a great price on my 2024 hyundai elantra SEL. Its my second car and he was very easy to work with, not just that but i was in and out in 1 hour max. And the car looks great. I couldnt of asked for more.

I love my brand new car and matt my sales person helped me with a great price on my 2024 hyundai elantra SEL. Its my second car and he was very easy to work with, not just that but i was in and out in 1 hour max. And the car looks great. I couldnt of asked for more.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What a great experience, Matt was very helpful and knowledgeable. I appreciate the that all my questions were answered. The truck was clean and runs well. The dealer provided a Carfax. A very smooth and easy transaction.

What a great experience, Matt was very helpful and knowledgeable. I appreciate the that all my questions were answered. The truck was clean and runs well. The dealer provided a Carfax. A very smooth and easy transaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience I ever had The dealership is excellent The people were kind and the paperwork went extremely smoothly

Best experience I ever had The dealership is excellent The people were kind and the paperwork went extremely smoothly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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