Next Step Auto Sales LLC

4.8
(57 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 10:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 10:00am–5:00pm
Tuesday 10:00am–7:00pm 10:00am–5:00pm
Wednesday 10:00am–7:00pm 10:00am–5:00pm
Thursday 10:00am–7:00pm 10:00am–5:00pm
Friday 10:00am–7:00pm 10:00am–5:00pm
Saturday 10:00am–6:00pm 10:00am–2:00pm
Sunday Closed Closed
(440) 287-7836 (440) 287-7836

Inventory

See all 47 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2016.
Let Next Step Auto Sales show you how easy it is to buy a quality used car in Cleveland. WE FINANCE ALL TYPES OF CREDIT! We believe fair prices superior service and treating customers right leads to satisfied repeat buyers.

Our friendly and knowledgeable sales staff is here to help you find the best deal that suits you priced to fit your budget. Shop our virtual showroom of used cars trucks and suv's online then stop by for a test drive.
WE FINANCE ALL TYPES OF CREDIT VISIT US AT NEXTSTEPCARS.COM

Service center

Phone number (216) 712-6224

Service hours

Monday
10:00am–5:00pm
Tuesday
10:00am–5:00pm
Wednesday
10:00am–5:00pm
Thursday
10:00am–5:00pm
Friday
10:00am–5:00pm
Saturday
10:00am–2:00pm
Sunday
Closed

Reviews

4.8
(57 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Great place to shop for a vehicle!

I called and spoke to Mike about a Honda Odyssey on Monday (2/8) that my family was interested in. He told me someone was test driving it when we were speaking and he took my number and told me he would call me back if they did not buy it. Not too long after we spoke, Matt called me back and said Mike told him to call me and said the van was back but the family wasn't sure about it. I told them that we couldn't come see it until Tuesday (2/9) because we were driving 3 hours to the location from Southwestern Pennsylvania and I asked if there was anyway that they could hold it for me and my husband and he said it was no problem! Tuesday morning came, school was canceled so we had to take our 3 daughters on the 3 hour ride. When we got to the lot, my husband checked over the van while me and my 3 daughters sat inside. Matt was very nice, he changed the TV to cartoons for my daughters and a little later gave them some coloring books and crayons! We ended up buying the van but really sold me on this small business was the kindness they showed my family and their honesty about the van we were buying! If I am ever looking for another vehicle, I will definitely make the 3 hour trip back to Next Step Auto Sales! 👍

1.0

Wasn't the car advertised. Seemed shady

They advertised a car that was misrepresented, went to look at it and it didn't have many of the features listed. Had a different car on the lot I would have looked at if I could trust them.

1.0

Disappointed Online Shopper

We had spoken to a salesman for a few days on a purchase of a car they had, worked out the deal over the phone and agreed to pick it up the following day. So the day comes we are to pick up the car, we call our salesman and let him know we had left home and were beginning to make the 3 hour drive to their dealership. Once we are an hour away (2 hours into our trip) the salesman calls to notify us they sold it to someone else. In days of online shopping I would choose another dealership.

3.0

not bad

I am satisfied, but not overwhelmed with the customer service. I would give them an average rating all around. I would not go out of my way to return there.

5.0

Teenage Sons’ First Car

We decided it was time to get our sons a good used car to get them back/forth to school and their various commitments. So we put the initial part of the process in their hands. They were given a budget and general parameters for the type of car. After a few days of research they came back with three cars that we all agreed made sense. At that point I contacted the dealerships via Carfax and set up appointments at the 3 dealerships. In order of geography we went to Ganley first. We had a specific time to meet and a specific car they were holding for us. When we got there for our appointment the sales person that we sat down with told us that the car we wanted was being sold to someone else, but to look at some other cars they had available. It was a complete “bait and switch”:( Thankfully we moved on to our appointment with Viktor at Next Auto Sales just down the road a few miles. Viktor had the car we picked ready to go for a test drive. The car was exactly what we needed at a very reasonable price. Viktor and the staff made the entire transaction very enjoyable with no pressure. We could not be happier with the car we bought and with Viktor at Next Auto Dales.

5.0

Very nice dealership

This place is amazing many options available and the people are very helpful and knowledgeable. They offer financing for even beginner credit got the payment u wanted thanks guys

5.0

Next Step Auto Sales

Dealing with Steve was great, he was very helpful and he listened to what I asked for, l left with a sweet ride for a great price. If you need a vehicle today, NEXT STEP AUTO SALES is the place- ask for Steve!

5.0

Great staff !!

Great experience and great staff! The buying process was very smooth and easy! Vehicle was as explained and in great condition! No high pressure sales!

5.0

Great place to shopS

This dealership is awesome! They didn't treat us like we were going to steal the car on a test drive and let us do our own evaluation of the vehicle. Thank you to Shaq Azir the finance manager for being upfront, honest and schooling us on the industry!

5.0

Our New Purchase

Recently, we had the pleasure of doing business with Next Step Auto Sales. We walked in on a busy Saturday morning and were greeted pleasantly by Todd B. From that moment, he worked diligently to find us the right car. Thanks to his patience in allowing us to drive a variety of different cars, and advising us during the whole process; we were able to make an informed decision, in selecting the best car that suited our needs. His courteous and dedicated attitude made us want to do business with this Company. In financing, we met Shaq A. who was friendly, helpful and knowledgeable. He was professional and ensured that we got the best terms that were available for us. With this experience at Next Step, we would gladly recommend this Company to anyone who is in the market for a car. Thanks

Read all 57 reviews