Jim Shorkey North Hills Chrysler Jeep Dodge Ram

2.9 out of 5 2.9

Reviews

2.9 out of 5 2.9
27 lifetime reviews.

Read reviews that mention:

  • 1.0 out of 5
    January 12, 2021

    I would never buy from them again. Stay away from Wade. Unresponsive to issues and only cares about you until the sale is complete. I paid for something... I still have not received 3 months later, and Wade (who sold it to me) just punts me to other people after saying he would be sure it was taken care of.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 29, 2020

    I purchased a RAM 1500 last night from Jim Shorey Auto Group in the North Hills (by Ross Park Mall.) Keyshawn Dorso was my Sales and Leasing Consultant... and make the buying process easy. He eventually showed me multiple trucks before settling on my purchased vehicle and was patient with my requests. I HIGHLY RECOMMEND him and Jim Shorey if you are looking for a less stressful, more pleasant and ultimately successful buying experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 27, 2020

    I was trading my car in, they wanted to give me way below Blue Book value. Tried to bully me into a payment I could not afford. I said no, they were extremely... rude and threw my keys back to me.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Elizabeth, sorry to hear you left feeling the way you do and that this was your experience, but that is certainly not the way we do business. Please r...each out to our GM, Mike Engle, to discuss this. His cell is 571-435-0075

  • 1.0 out of 5
    July 23, 2020

    Went in to look at Jeep Wrangler. Sales manager tried to bait and switch posted website price, as the lease price, adding 4,000 to buy price posted on... website. Ran credit without permission, before even talking to me about price, and offered ridiculous credit rate. Very low initial offer for trade, 4000 lower than other dealers. Feel bad for salesman, at posted price, very likely to buy. would not recommend this dealer.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 11, 2020

    Had a wonderful experience with Marco Lopez! Found just the right car I was looking for he explained and answered all my questions very well and was working... awesome with my family and I! Would definitely recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the awesome feedback! We really appreciate it!

  • 5.0 out of 5
    June 7, 2020

    I purchased used a Jeep Cherokee Friday 6.5.20. My salesman is George Barnes. I was very pleased with the entire process of purchasing and financing the... car and trading in my old car. George made the afternoon go as smoothly as possible. I never felt pressured with any of the details. I want to thank George and the manager Mike for a very pleasant day. The car is great and all the information I was given about it is great.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So happy to hear! Thank you so much for the awesome feedback along with the business! Congratulations on the Jeep!

  • 5.0 out of 5
    February 26, 2020

    I worked with Joe at Jim Shorkey north hills and he was amazing. I didn’t know what type of car I was looking for but he worked with my budget and found... me a used 2018 Jeep Compass that worked with my budget. He was amazing and answered all question I had. Such a good experience from everyone there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the awesome feedback along with the business. We are so happy to hear that you enjoyed your experience. Please let us know if th...ere is anything else we can help with

  • 5.0 out of 5
    October 9, 2019

    George B. has sold 4 cars to us throughout the years. We recently bought a new 2020 Jeep Gladiator and it was a great experience from start to finish,... and he continues to follow up with us to ensure our satisfaction. He is always so helpful, fair, and trustworthy during the car buying experience. I would recommend him and Jim Shorkey to anyone looking to buy a new Jeep!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 20, 2019

    We bought a brand new 2018 Pacifica in December 2017. Dan Shorkey was our sales person. He did a fantastic job finding out exactly what we wanted and... needed. I will definitely seek him out again when we go for our next vehicle. He made it really easy and an overall great experience. I really hope he’s still there when we are ready.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 25, 2019

    Bought a brand new dodge truck from this dealership, once I took the truck home I noticed that there were scratches all over the wheels, the scratches... are only noticeable if you really look at the wheels, but they are still there on a brand new vehicle, when I reported the issue to the dealer, they immediately fought me on the situation saying they didn’t damage the truck and gave me the usual run around. I have now talked to maybe 5 different people from the dealership, and a month after reporting the issue, the dealership is still juggling to fix a problem that they caused. Worst car buying experience on this side of the Mississippi, be warned, stay away from this dealership!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews