Smith Family Car Store Inc

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 21, 2018

    They made arrangements to stay open for me to look at a car. I'm 2 hours away. I didn't get the car. Extremely nice people.

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    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2.0 out of 5
    February 21, 2017

    I emailed this dealership a number of times on a vehicle they repeatedly had for sale on cars.com and all of my emails that were sent through cars.com... went not replied to and unanswered so I can Not recommend smith family cars at this time.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello Marc, We do our best to respond to emails and phone leads. I'm not sure why you hadn't received a reply. Even if the vehicle has sold we respo...nd and let the customer know it has been sold. Sorry your experience wasn't a positive one. Hope you find the perfect vehicle your looking for. Thanks, Holly Smith

  • 4.0 out of 5
    February 15, 2017

    Went to shop for a car but didn't find one I like there

    4.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks Krista for the review. Sorry you didn't see anything you liked. If there is something else we can help with let us know as we have many other... vehicles that aren't listed or even on the lot yet. Thanks again, Holly Smith