Smith Family Car Store Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
4845 Woodbury Pike, Roaring Spring, PA 16673
Sales hours:
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Sales
Monday 10:00am–3:00pm
Tuesday 10:00am–3:00pm
Wednesday 10:00am–3:00pm
Thursday 10:00am–3:00pm
Friday 10:00am–3:00pm
Saturday Closed
Sunday Closed
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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Went Out of Their Way

December 21, 2018
By Shawn from Shippensburg, PA

They made arrangements to stay open for me to look at a car. I'm 2 hours away. I didn't get the car. Extremely nice people.

Went Out of Their Way

December 21, 2018
By Shawn from Shippensburg, PA

They made arrangements to stay open for me to look at a car. I'm 2 hours away. I didn't get the car. Extremely nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Emailed numerious times went unanswered

February 21, 2017
By Marc from chicago IL

I emailed this dealership a number of times on a vehicle they repeatedly had for sale on cars.com and all of my emails that were sent through cars.com went not replied to and unanswered so I can Not recommend smith family cars at this time.

Emailed numerious times went unanswered

February 21, 2017
By Marc from chicago IL

I emailed this dealership a number of times on a vehicle they repeatedly had for sale on cars.com and all of my emails that were sent through cars.com went not replied to and unanswered so I can Not recommend smith family cars at this time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Marc, We do our best to respond to emails and phone leads. I'm not sure why you hadn't received a reply. Even if the vehicle has sold we respond and let the customer know it has been sold. Sorry your experience wasn't a positive one. Hope you find the perfect vehicle your looking for. Thanks, Holly Smith

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Review

February 15, 2017
By Krista Miller from Cumberland md

Went to shop for a car but didn't find one I like there

Review

February 15, 2017
By Krista Miller from Cumberland md

Went to shop for a car but didn't find one I like there

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks Krista for the review. Sorry you didn't see anything you liked. If there is something else we can help with let us know as we have many other vehicles that aren't listed or even on the lot yet. Thanks again, Holly Smith

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