Keating Honda

We had a very good experience. Justin Wilson was helpful, personable without being fake friendly & listened to our wants/needs & wasn't a pressure salesman. The gentleman in the finance department was the same. Overall, it was a very good car buying experience.

Great experience and Chase Mock is an amazing person to work with , happy with the transaction

Sales and services are always willing to assistance with anything. Fast convenient friendly and professional

Chase was great, would recommend him to anyone that walks thru the door. Well versed and highly committed

Finance Manager lied about payment we signed for a 762 payment but a few days later we talked to bank and we were told the payment was 784. They did not make valid the we owe form that read " repair deep scratches on door," they had it for a week and did not touch the vehicle. I had no folliw up calls. Im very lucky we were a ble to back out the deal since the vehicle never left the lot. Terrible service

My salesperson Chase, was great to work with. Very knowledgeable and listened to my needs and wants in a new car. Left very happy with my new car choice

My husband first spoke with Jeremy over the phone in December 2025 and since then he has been constantly checking-in on him via email when he will be ready for a new car. He was very knowledgeable of what he was doing and gave us details, choices, and enough time to decide. Ken, of finance was also good in discussing payment terms and options that we can manage. We live in Tomball and there's a Honda dealership that is only about 10 minutes away from our house where we bought a 2025 Civic last year but we decided to travel to Keating because of better customer service. Overall experience was great.

We had a great experience at Keating Honda, Donald the sale person was so attentive and respectful, answering all questions about the car end financially. The financial person was really nice and with good sense of humor.

I've been a loyal Keating Honda customer since the day I bought my car, and there's one reason I keep coming back for every single service appointment — Roger Hickey. I'll be honest: I live five minutes from another Honda dealership in Tomball, which should make them the obvious choice for convenience. But after two deeply frustrating experiences there — where the waiting room felt more like a pressure cooker of upsells and overpricing, and where a service advisor flat-out refused to listen when I told him I knew there was a leak in my AC unit — I was done. They were going to charge me $300 just to confirm what I was already telling them. That's not service. That's dismissal. So I made the drive to K Hon and found Roger. The difference was night and day. Roger has something rare in this industry: patience. He actually listened to me. He took the time to understand my concern about the AC leak, explained the diagnostic process clearly, and handled everything exactly the way I hoped — professionally, transparently, and without making me feel like I was being taken advantage of. Return the car washed and ready to ride as a common curtesy. I know enough about cars to know when something is wrong. What I needed was a service advisor I could trust to take that seriously. Roger Hickey did exactly that, and because of him, Keating Honda has a customer for life. If other dealerships want to understand what genuine customer retention looks like, they should sit down with Roger and take notes. He's not just a great service advisor — he's the reason customers choose to drive past their closest dealership to come to yours. Thank you, Roger. You've earned my trust and my loyalty.

The team did a great job helping us to get a good deal and make our car purchase easy!