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Star Auto Mall

(1,235 reviews)
Visit Star Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 2:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00pm
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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(484) 403-4859 (484) 403-4859

Inventory

See all 135 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2016.
We Sell at Wholesale Prices

Service center

Phone number (484) 403-4859

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
9:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Auto Mall from DealerRater.

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Fast and very polite Great communication skills , helped

Fast and very polite Great communication skills , helped us more than any other dealership

Fast and very polite Great communication skills , helped

Fast and very polite Great communication skills , helped us more than any other dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512. We look forward to having you as one of our valued customers for many more years to come!

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So far the dealership has been fair and friendly Pete is

So far the dealership has been fair and friendly Pete is sales was also great

So far the dealership has been fair and friendly Pete is

So far the dealership has been fair and friendly Pete is sales was also great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512. We look forward to having you as one of our valued customers for many more years to come!

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Would not include warranty had too pay when just two

Would not include warranty had too pay when just two weeks before it was included on an older truck

Would not include warranty had too pay when just two

Would not include warranty had too pay when just two weeks before it was included on an older truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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Everybody was pleasant and helped out alot i appreciate

Everybody was pleasant and helped out alot i appreciate the sense of urgency from the workers

Everybody was pleasant and helped out alot i appreciate

Everybody was pleasant and helped out alot i appreciate the sense of urgency from the workers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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Quick, easy, no fluff, straight to business.

Quick, easy, no fluff, straight to business. Excellent detail of who sold them the car and what the service history was.

Quick, easy, no fluff, straight to business.

Quick, easy, no fluff, straight to business. Excellent detail of who sold them the car and what the service history was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Star Auto Mall 512! Please let us know if we can be of any more assistance.

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This was a great experience, I came back after purchasing

This was a great experience, I came back after purchasing my previous car in 2021 and am just as satisfied, if not more satisfied! Both experiences were perfect and the customer service is great!

This was a great experience, I came back after purchasing

This was a great experience, I came back after purchasing my previous car in 2021 and am just as satisfied, if not more satisfied! Both experiences were perfect and the customer service is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512. We look forward to having you as one of our valued customers for many more years to come!

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Quick and easy to get a test drive.

Quick and easy to get a test drive. Low stress when trying to purchase car.

Quick and easy to get a test drive.

Quick and easy to get a test drive. Low stress when trying to purchase car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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We previously purchased another vehicle through star auto

We previously purchased another vehicle through star auto Mall, so we already had a familiar relationship with this establishment which helped us obtain two new vehicles

We previously purchased another vehicle through star auto

We previously purchased another vehicle through star auto Mall, so we already had a familiar relationship with this establishment which helped us obtain two new vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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We were so pleased with our experience at Star Auto Mall.

We were so pleased with our experience at Star Auto Mall. By far the easiest, quickest and smoothest car buying experience we have ever had. Thank you so much!

We were so pleased with our experience at Star Auto Mall.

We were so pleased with our experience at Star Auto Mall. By far the easiest, quickest and smoothest car buying experience we have ever had. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512. We look forward to having you as one of our valued customers for many more years to come!

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It was a good experience, I think my only thing to say

It was a good experience, I think my only thing to say is, I still have no info on where to make my payments. I was told the bank will call me with that info, but I still haven't received the details. So, I think that the customer should be told where to submit payment by the dealership before walking out, and even go so far as to add the info to the paperwork.

It was a good experience, I think my only thing to say

It was a good experience, I think my only thing to say is, I still have no info on where to make my payments. I was told the bank will call me with that info, but I still haven't received the details. So, I think that the customer should be told where to submit payment by the dealership before walking out, and even go so far as to add the info to the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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