Reviews
He had a wonderful customer service, very professional
He had a wonderful customer service, very professional and helpful I will definitely recommend him to other customers
He had a wonderful customer service, very professional
He had a wonderful customer service, very professional and helpful I will definitely recommend him to other customers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Star auto mall was a total breeze to work with, I am out
Star auto mall was a total breeze to work with, I am out of state and was able to purchase a car for my father without any hassle or haggling, very satisfied with the transaction.
Star auto mall was a total breeze to work with, I am out
Star auto mall was a total breeze to work with, I am out of state and was able to purchase a car for my father without any hassle or haggling, very satisfied with the transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Fernando was especially helpful, knowledgeable, patient
Fernando was especially helpful, knowledgeable, patient and friendly when I bought my first car at Star Auto. Would wholeheartedly recommend him and Star Auto 512 to all my friends and family!
Fernando was especially helpful, knowledgeable, patient
Fernando was especially helpful, knowledgeable, patient and friendly when I bought my first car at Star Auto. Would wholeheartedly recommend him and Star Auto 512 to all my friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!
Thomas B I got my 2022 Mustang Fernando Santiago did a
Thomas B I got my 2022 Mustang Fernando Santiago did a great job I would come back to him again 10 Stars
Thomas B I got my 2022 Mustang Fernando Santiago did a
Thomas B I got my 2022 Mustang Fernando Santiago did a great job I would come back to him again 10 Stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!
Wide variety of cars to choose from, welcoming staff, and
Wide variety of cars to choose from, welcoming staff, and very easy process especially for a first time car buyer
Wide variety of cars to choose from, welcoming staff, and
Wide variety of cars to choose from, welcoming staff, and very easy process especially for a first time car buyer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
That was awesome experience I was happy for car I just
That was awesome experience I was happy for car I just bought ,good costume services
That was awesome experience I was happy for car I just
That was awesome experience I was happy for car I just bought ,good costume services
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.
All personnel were polite and friendly.
All personnel were polite and friendly. I was not offered anything to drink while I was there. I had to be insistent on staying close to my financial payment. They tried to get me to settle on a higher payment than I wanted. I was left alone in the parking lot, at 8pm, to move stuff out of my old vehicle. I was not shown anything about the vehicle I purchased. Everyone was in a hurry to leave at the end of the day.
All personnel were polite and friendly.
All personnel were polite and friendly. I was not offered anything to drink while I was there. I had to be insistent on staying close to my financial payment. They tried to get me to settle on a higher payment than I wanted. I was left alone in the parking lot, at 8pm, to move stuff out of my old vehicle. I was not shown anything about the vehicle I purchased. Everyone was in a hurry to leave at the end of the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
They sold us a vehicle with mechanical issues, falsified
They sold us a vehicle with mechanical issues, falsified an inspection sticker, then accused us of replacing the entire (they say functional) exhaust system with a faulty one, then paying our mechanic to put in a functional one, just so we could ask them to cover the bill for a working exhaust. There was three weeks from when we received the vehicle to when we alerted them of a major issue. We've filed a complaint with the state. Steer Clear.
They sold us a vehicle with mechanical issues, falsified
They sold us a vehicle with mechanical issues, falsified an inspection sticker, then accused us of replacing the entire (they say functional) exhaust system with a faulty one, then paying our mechanic to put in a functional one, just so we could ask them to cover the bill for a working exhaust. There was three weeks from when we received the vehicle to when we alerted them of a major issue. We've filed a complaint with the state. Steer Clear.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Management Team (484) 898-8100
No pressure approach, provided all the information I
No pressure approach, provided all the information I needed, they have a very pain free process.
No pressure approach, provided all the information I
No pressure approach, provided all the information I needed, they have a very pain free process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
We had a great experience.
We had a great experience. They communicated well and we're quick throughout the process. Xavier was very pleasant to work with.
We had a great experience.
We had a great experience. They communicated well and we're quick throughout the process. Xavier was very pleasant to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Star Auto Mall 512!