Friendly Customer Service
We purchased our daughter's first car. The buying experience was very courteous. The car was clean with a minor blemish that the owner gladly addressed. All of the employees were all professional and polite, which overall made the buying experience a good one.
THEY MADE BUYING A CAR EASY AND WE WERE OUT THE DOOR QUICK. EVERYONE WAS FRIENDLY. HIGHLY RECOMMEND TO THOSE LOOKING TO BUY A VEHICLE.
Dodge Charger Purchase
I just want to give a HUGE thanks to Donnell. Thanks so much for your great customer service and for ensuring that all of our needs were met for our purchase!!
They were very helpful in my search for a used car. They took the time to go over the buying process and to work within my budget.
Very satisfied !
I have had several experiences shopping for a used car in the past. This one was completely different in a good way. I did not feel pressured by the sales man. Instead, Toni gave us all the information on several models, as we went back and forth between different cars. He was professionally casual and helpful in understanding information about additional insurance coverage. Overall our experience with this dealer was very positive, and I would recommend Used Cars of Frederick to anyone looking for a used car! Go Toni!
It would be nice if they would send a response to emails as I inquired not once but twice an never got any sort of response. If you want to sell cars it would be nice to respond to a perspective buyer.