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Plaistow Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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An absolutely horrible place

We went to look at a car that he was advertising. When we got there there was some one there complaining about there car that they just recently bought from them. He told us it would be a few minutes. An hour and 15 minutes later,waiting in the Disgusting chairs in his waiting Room.( Which have no cushions left in them) Chris came out to talk to us. We walked outside to look at the car and it look like He just got it from the auction it was dirty and side and would never pass inspection. I would never buy a car from this place!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Eric, Please give us a call at 603-974-2130 regarding your recent visit. I would like to know which vehicle you were looking at.

Great selection

Excellent selection, had a few things i specifically needed in a car, they had two that would fit my needs perfectly. Very happy with my choice. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my truck

Thanks guys! Very happy with my truck and the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent business

Great business and a great group of guys. Was in and out under an hour with my new truck. Alot easier than previous buys at other dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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excellent

Very happy with my purchase, had the exact car i wanted and was able to work out a good deal and got a warranty, will definitely go back for my next car. Thanks guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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dirty place and crowded lot

I inquired about a vehicle that I saw listed on the Internet, I received a call back at 11 AM the next day, I told the sales person that I would like to take a look at it and I would be there by 4:00 that afternoon to take a look at the vehicle when I arrived the car was not available an employee had taken it home for the night. Waste of time.. 35 minute drive to get there . He should have called me back to let me know it would not be there that day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We're sorry you feel this way. The sales person did not take the vehicle home for the night however, we apologized for the inconvenience but did in fact tell you he had to pick it up and was about 20 minutes away and you made the decision to not wait which is understandable. Im not entirely sure how you made the assumption that our lot was dirty being here for two minutes, we try to keep our lot presentable and would like to know what bothered you so we can address it. As far as being crowded we do try to keep as much inventory as possible to give our customers options, and we will continue to have as many vehicles as possible for our customers to choose from.