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Sales department sent me numerous emails trying to...
Sales department sent me numerous emails trying to solicit my business, yet never answered any of my questions when I asked about several used vehicles. Worthless.
Started off ok but the process of getting our...
Started off ok but the process of getting our registration dragged out, starting with the wrong tax check being sent to us. This was corrected and a new temporary tag was issued because at that point it was coming up on 1 month. Received the new check but when we registered we had to pay nearly $1000 out of pocket because the check sent was not the correct amount. Advised them of this issue and it still has not been corrected. Was told on the day of purchase that another set of keys and missing center cap would be sent to me. 2 months later now and neither have been sent. This was a $50k plus purchase and we bought a warranty from them. Feels like we are dealing with a corner used car lot. Not at all impressed with this experience and won't give them the chance to do it again.
We went to this dealership to sell our vehicle. We agreed...
We went to this dealership to sell our vehicle. We agreed on a price, left the vehicle with them and was assured we would see the remainder of the sale price (after payoff) in 2 weeks. It is going on 4 weeks and we have yet to see our money. They insist they have not received the title and that they will not pay until they get it. The loan was paid off on June 15, 2021. It is June 28, 2021 today, still no money. We have called for a week and even went back to the dealership to ask in person for our money. They refused. By not acting in a timely manner to pay us they have acted in bad faith. Not only do they have our car but they have our money. We will have no choice but to call the police for theft of goods if they don't turn over the check soon. Our advice: never, EVER sell your vehicle to this place unless you want to go through this mess just to get paid what you are rightfully owed.
This dealer will not oner any TV ads. I asked them and...
This dealer will not oner any TV ads. I asked them and sent a copy of the ad and have not heard anything back yet.
Won't buy here again!
This is the worst customer service I have ever dealt with! Purchased a truck for my son and was promised the broken windshield would be repaired and new floor liners. It has been 4 weeks and can't even get a return phone call. Go somewhere else!
We sincerely apologize that we have not gotten back to you on fixing your son's windshield and getting him the new floor liners that we promised. We understand your frustration and would appreciate the chance to make this right with you. If you could, please give us a call at (501) 945-1200 and we will discuss next steps and set you an appointment to get the above items fixed. Thank you and have a great day!
Stay away from here. Salesman tired selling me a vehicle he did not have on the lot. Vehicle was at a different McClarty Dealership across town.
Johnny Storm, I am very disappointed you did not receive a ?5 STAR? experience. I promise the Mark Mclarty team and I will turn this around quickly. We want you to be happy and we will do everything we can to make your experience 5 STAR. Please call me @ 501-955-5352. Bob ?Bottom Dollar? Woller.
We into look at new Explorers and I three hours I was on...
We into look at new Explorers and I three hours I was on the road in my new one. David Mitchell is the person to see.
Great purchase experience!
Just had a great experience with the purchase of an excellent Ford 150 from David "The Car Man" Mitchell today. He was very helpful and super efficient with all that went into my complicated deal. I would highly recommend checking him out when you need quality vehicle.
Definitely recommend this dealership to buy your next new...
Definitely recommend this dealership to buy your next new car. Ask for Hosea ("Jose"). Very helpful, friendly, respectful and patient! Because of him, we found our perfect 2020 Escape SE. Thank you Hosea!
Ronnie Sanders was awesome!!
Ronnie was fantastic. Honest, straightforward, good guy. John Hill was as cool as the other side of my pillow. Bought a truck and love it. Highly recommend seeing Ronnie!!!