Alic Motors

2.6 out of 5 2.6

Reviews

2.6 out of 5 2.6
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 23, 2019

    sold me an Audi TT without a horn and a pouring gas leak. Stated they inspected the Car and there was not anything wrong with it . Well the gasket on... the fuel pump was missing. So since they had not filled the car with gas you would not see the pouring gas from car until you put gas in it. I am sure they new that, which is why only had 1/8 tank of gas on purchase. That was just one of many things wrong with it cost me $1,400 in repairs. Do not buy from them at any cost.

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    8 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    September 24, 2019

    I went to this dealership to view an Audi 3 2015. Tell me why, I get there and it’s a dirt lot, the car was basically hidden. It was DUSTY, the tires were... peeling, the tire pressure light was on, and the car was all scratched up. Most importantly, when they opened the hood and turned on the car, the engine JUMPED. The price gives it off but still, this car was a whole catfish. This dealership is unprofessional.

    1.0 out of 5
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    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 5 found this review helpful. Did you?
    Dealer Response

    You came to check out the car the day after it stopped raining ma'am. The tire pressure would be on most car's that are sitting for longer than a coup...le day's ( That's taken care of now ) I can almost guarantee you that car's engine did not jump! Why don't you come down and take a look at it now?

  • 5.0 out of 5
    September 3, 2019

    Great company overall I had a great experience from start to finish, They worked harder than any dealer to make sure I got a low interest rate! They promised... me a owner's manual and had it to me in less than 2 weeks.

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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you Issac

  • 1.0 out of 5
    December 31, 2018

    I would not recommend anyone buy a car here, one of the worst customer service experiences I have had in my life. I’m sure they will try to refute this,... and twist words around as they seem to do that in other bad reviews, but very frustrated with this place. Purchased a vehicle there, and initially Trenton/Rob and customer service was great. Part of the agreement was they would use their mechanic for a repair after I had my car vetted by Toyota mechanic before buying. It was all downhill after the money changed hands and they took my car to their mechanic. A check engine light, 9 missing bolts, broken sensor and a couple thousand dollars later after having to take the car back to the Toyota dealer to be re-fixed, I cannot be less happy about this process. Once the car was sold, it was like Alic motors didnt care about me or my experience. Tried to be reasonable with the issues their mechanic caused, but they are refusing to refund any money that I paid them for the poor work that was done. They are refusing to believe the problem is real, stating that it "must have already been like that" or "how do we know the Toyota dealership isnt taking you for a ride?". They are now trying to turf the issue to the mechanic who doesnt return calls and has never met me or talked to me before. Alic motors obviously does not care about your experience as a customer. Cannot recommend enough that you look elsewhere for a car, and if you do buy a car through them, have it checked by your own mechanic and do not let them use their mechanic for any part of the deal. They may say they have never had a problem before with their mechanic, but it's not worth the headache (or the extra money you have to pay to get it done right). Do yourself a favor and go to ANY other lot in the valley.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    10 people out of 10 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2017

    I'll definitely come back here if they have what I'm looking for!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 7 found this review helpful. Did you?