Kendall Ford Lincoln of Anchorage

Best experience in buying a used/new car ever! Robert was the best salesperson who was very patient in my 4 different test drives. The financing dept.... gave me an option that I could not refuse and I drove away with a brand new Ford Edge. What a great car and deal!!

My sales rep brought a vehicle to my work for me to test drive. He used the information from my last vehicle that I was driving and found a vehicle matching... my payments farely close. He sent me links for the vehicles on hand for me to review. I intended on getting a used vehicle but he was able to look closer into after I submitted my credit check and they gave me the option of driving away with a new vehicle. I work late with 2 kids that I bring to school so my days are very busy. The finance department stayed late until all the paperwork was completed. The next day, the finance department called me and said they found a better interest rate for me. I was super stoked and I’m more than ecstatic about how my car handles. I love the feature that I can access my phone in the car with a touch screen and able to start the vehicle from my smart phone. Super nice vehicle and excellent service. Finding a new vehicle is never fun after having a car totaled, but my experience with Ford made me super happy. It was a blessing in disguised.

Overall experience was very good. We worked with Will Morgan and he was very helpful, knowledgeable and friendly. Although the entire process took a really... long time it was still a good experience. I walked away with a brand new Ford Explorer so I have no complaints :)

Customer Service was fabulous! I was fortunate enough to have Ethan assist me with buying my new MKX. He was extremely knowledgable regarding Lincoln... vehicles, friendly, professional, and caring. He made my experience of buying a car very welcoming and rewarding. He represents the company extremely well. He is an positive asset to the company. I would highly recommend him to others who are considering buying a vehicle. I absolutely love my Lincoln MKX...perfect fit for me commuting to work, family friendly, and drives like a dream!

Building is a thousand years old, but still in great shape. Its kept well. Could it be renovated? sure, but it suits is purpose. Customer service was... great. They seemed to be the only dealership in town who knows what they are doing. I had an out of state co-signer and they treated it like no big deal. The buying process was overall great, but there was at least one instance where we felt pressured into a deal. Thankfully, this isn't our first time buying a car, so we were able to speak up, but I wonder how many people they've gotten to sign for numbers that they didn't want. We have a small issue, trying to get my military ID that fell behind the center console, and they were supposed to call me today, but I didn't receive a call. I will follow up. They also promised to top off my gas tank with purchase, and they didn't do that either. Minor details. overall, the process was great!

I have had some sad experiences at dealerships...this place had a fun group working throughout the place.

Randy was wonderful it was a seamless experience! We would recommend everyone to shop here for their next car!

Ethan Cook was my service representative when we purchased my vehicle. I was in ford having a vehicle scheduled for repair and found out going to take... longer to get my vehicle because of backlog for that particular part that was needed. The service adviser handling repairs suggested a few different options so I decided to talk to a sales rep. to see what my options were about purchasing a new vehicle w/warranty's so I didn't have go through lengthily repairs with my prior vehicle. I was introduced to Ethan Cook, who without a doubt made it the best buying experience I have ever had. He was compassionate about our prior situation and caring about what we had to say. He found a Nice 2018 ford Escape that I liked. He gave me time to think about it without pressure so I made sure I was comfortable with the decision I was making. He was very informative and knowledgeable about the car. Ethan walked me through the inside and out of the vehicle while explaining and showing me how it worked. Making sure I was comfortable with everything. Over all great experience and I was thankful for the experience he gave us. And I would most defiantly recommend Ethan as there sales rep. when buying there next car. He is a great asset to ford.

Matthew Feichtinger and Mark Gust we excellent to work with during the reviewing, looking and buying process. Matthew gave me several choices of vehicles,... brought them to the front of the store, I was able to drive and inspect. He also showed me the stickers and helped me compare the three. I came back the next day, reviewed more and chose my car. Mark took over from there and processed all the paper work. This was a great experience for me.

This was the best buying experience I’ve had since 1999 when I bought a new vehicle in Oklahoma.