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Jim Marsh Chrysler Jeep

(527 reviews)
Visit Jim Marsh Chrysler Jeep
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–5:30pm
Tuesday 8:00am–9:00pm 7:00am–5:30pm
Wednesday 8:00am–9:00pm 7:00am–5:30pm
Thursday 8:00am–9:00pm 7:00am–5:30pm
Friday 8:00am–9:00pm 7:00am–5:30pm
Saturday 8:00am–8:00pm 7:30am–12:30pm
Sunday Closed Closed
New (888) 644-9413 (888) 644-9413
Used (888) 645-4457 (888) 645-4457
Service (702) 505-9738 (702) 505-9738

Reviews

(527 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Marsh Chrysler Jeep from DealerRater.

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Friendly people

They worked hard to get me financing and a vehicle that fits my growing family composition I was upgrading a recent purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Jim Marsh Chrysler Jeep Team

Amazing staff

All i can say is DANIEL FREEMAN was awesome. One of the best salesman i have ever worked with on buying a car. This is our second car bought from him and might i say the second time was even better. The finance and manager team was quick to get everything ready to sign as well. Great job Jim Marsh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Jim Marsh Chrysler Jeep Team

Finally found an honest Jeep dealership.

No back and forth games. Bought the car at the advertised discount without a lot of dealer junky 'add-ons' (except for the VIN etching for $299).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Jim Marsh Chrysler Jeep Team

Great, friendly service

There was no pressure. Our questions were answered. We bought what we feel was the perfect vehicle. Sales, staff was friendly and not high pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Jim Marsh Chrysler Jeep Team

Good, fair dealership. Would recommend.

Nate Sugarman was easy to work with. He was not overly pushy like other salesman I have encountered. I was very appreciative that your dealership's "online price" isn't different from the "lot price". I live in St. George, UT and the practice of the much higher "lot price" is very common. I also experienced this at a dealership just down the road from Jim Marsh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Jim Marsh Chrysler Jeep Team

Would do business again

Easy to work with. Settled on a fair price for the car as well as my trade in. Good experience !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Jim Marsh Chrysler Jeep Team

Pleased and happy customer!

My salesman Johnny Manglona’s knowledge of my vehicle, friendliness, determination to please me, and follow up was outstanding. I love my Jeep Cherokee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Diane, we loved reading this review! Happy customers are our aim, and it appears Johnny really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, The Jim Marsh Chrysler Jeep Team

Excellent Experience

The ease of the negotiations and the helpfulness of the sales staff. The paperwork was very efficiently handled. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Jim Marsh Chrysler! If there is anything else we can do for you, please feel free to give us a call. Best, The Jim Marsh Chrysler Jeep Team

Outstanding service, clean facilities

Everyone was so nice. The morning I went to look for a car, I hadn't eaten breakfast. My salesman Daniel made sure I had something to eat. That's service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Jim Marsh Chrysler Jeep Team

Great Buying Experience

I had an awesome salesman...Ruben Saenz. He was very professional and assisted me in the car buying experience. He was not your typical car salesman, we genuinely cared for my concerns. Would recommend him to anyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Jim Marsh Chrysler Jeep and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Jim Marsh Chrysler Jeep Team