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We were totally impressed with Jill's communications, concern and compassion for a customer not having transportation for almost 2 months. (At one... point she offered a loaner). We applaud the service techs for their tenacious and unrelenting approach to the problem (it would have been easier to install a new battery and simply minimize the electrical "leak").
Captain Jim, we appreciate you taking the time to leave us a review and for sharing your experience with us! We are glad to hear Jill and the rest of ...our service team could make it a great one.
Quick and efficiant. The staff answered all my question about the correct winter tires my vehicle needed and the oil change was completed in a timely manner.... While I waited they offered a space to sit in that was welcoming and clean.
Krysta, thank you for taking the time to leave us a review and feedback! We are glad to hear our team could make your experience a great one.
Very nice. The staff was very friendly and helpful
Louise, thank you for the kind feedback and review!
We are using Phil Long Honda service for all three of our vehicles. I prefer the staff over any other auto dealer's service departments!! They know... their stuff.
Cindy, it's great to hear your experience with our Service team is a great one! Thank you for the review and kind feedback.
I found the truck I was looking for on their used car lot. The sales staff was very accommodating.
Dave, we are glad to hear you love your new truck! Thank you for the kind review and feedback.
I called 3 times before driving from GJ to the dealership/90 miles one way/ and they did NOT keep the car for me to see, instead they use ii a a shuttle... that day so it was not available!
Thank you for your feedback. We apologize and will use this as a learning experience for our salespeople.
Jill the service manager has been working with me since I moved here 4 years ago. Recently something went wrong with the service leaving me with a broken... down car. She made it right by correcting the issue at no cost to me the same day. Jill and the mechanic called to help me were professional and caring. Things go wrong sometimes, but here is a company and service team that will make it right.
Jessica, thank you for taking the time to share your experience with us! Your continued relationship means a lot to us. We look forward to working wit...h you again!
Honda Certified Master Mechanic inspected the car for a clicking noise intermittent. Correct diagnosis was made just listening to it. Repair/replace... performed under estimated time, and slightly under estimated cost. Car runs great post repair. Friendly, competent, professional. Able to meet with technician several times during repair and service mgr provided timely updates on expected time. Very well done.
Walt, your kind feedback means a lot to us. Thank you for taking the time to share your experience and leave us a review!
Jill is great at Phil Long Honda. They do a great job there. I drive an hour to get there and take all my cars there.
Marc, we appreciate your kind review and feedback! We look forward to working with you again.
I researched the 2018 Honda Civic Coupe Hatchback and visited Phil Long Honda in Glenwood Springs, CO. Their inventory was very good and I test drove several... models. When the specific car I wanted was not in their a available at their site, they found one for me in less than 24 hours. I’m very pleased with this dealership and extremely pleased with my new Honda Civic!
We are glad to hear you love your new Civic! Thank you for taking the time to share your experience with us.