Phil Long Honda Hours
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Car buying is typically thought of as a stressful and pressured experience. At this dealership I had none of those feelings and all I came in contact... with were very helpful, patient and friendly. Chip Godenciuc, sales consultant, conducted the test drive and explained all the options and features of the Ridgeline. After purchase he allowed all time needed to answer questions and helped in programing the various functions of the vehicle. Shannon Wood, finance director, patiently and with good humor, outlined all the finance and warranty options available. Mark Perez, general manager, provided unbelievable customer service. I desired the Ridgeline RTL-T in the Honda Obsidian Blue Pearl. On looking for that vehicle there was only one in Colorado; however, that Ridgeling had been damaged in hail storms. Mr. Perez then searched all Honda dealerships in the Four Corners States and Texas. He eventually found one in Phoenix. After discussing various delivery options and costs, Mr. Perez, on his day off, flew to Phoenix and drove the car back to his dealership, even knowing that I had sole discretion to refuse final purchase depending on the condition of the car. Very happy with my new car and would recommend Phil Long Honda of Glenwood Springs, Colorado.
Ralph, we appreciate you taking the time to leave us a review and kind feedback about your buying experience! We are glad to have helped get you in th...e Ridgeline you desired! Thank you!
Took car on time, finished on time. Repair well done.
We appreciate your review and feedback. Thank you!
Ever since Phil Long took over the dealership, repair services have become a money grab. We took our Pilot in for an alignment and their 12-point inspection... found another $1800 of necessary repairs.We just took our 2004 Accord in, and this time they recommended over $4500 in necessary repairs. Really? The car isn't even worth that much.We will take our vehicles for service to another shop.
Always helpful and pleasant. Nice facility, knowledgable.
Kathleen, thank you for your kind comments and review!
This was my first time buying a brand new car and Heather Neal was awesome. I felt like I was really being taken care of and guided throughout the whole... process.
We appreciate your taking the time to leave us a review and feedback! We are glad to hear your experience was a great one.
Have taken my Volvo to Phil Long Glenwood Springs for alignment and oil change. Best place in the valley
Lisa, we appreciate your review and feedback about your Service experience. Thank you!
The service is Phil Long Honda is the best and I can’t say enough how awesome Alex is!
We appreciate you review and feedback. Thank you!
Great experience with having them repair my vehicle. Repair was less time and money than estimated and they even washed the car. Customer service was good... as well. I didn’t give full stars for two reasons. The first was because I didn’t receive a call the first day when they were analyzing the problem to inform me of the necessary repairs and two because I asked them to apply a 10% coupon I had and couldn’t see in the receipt that it was applied. It may have been but I am not sure asbit wasn’t clear on the receipt.
Ashley, thank you for taking the time to leave us a review and for providing some feedback. We would like the opportunity to look into your experience... but are unable to locate your information. Please email us at firstname.lastname@example.org at your earliest convenience. Thank you, Phil Long Honda
Fast and friendly service theytp took care of the missing key with no charge and really did their best to keep us happy.
Clifton, we appreciate your review and feedback. Thank you!
Great customer service from Terri ( I believe that is her name). Lucky to have such a great, customer service employee as they are hard to find these days.
Teresa, thank you for your review and feedback.