Prestige Auto Gallery 1 LLC

Do not respond. Sales is responding so they are terrible at follow-up, lead handling, etc. Why are they in business??

Tried to call them or contact them through email/ text all day Saturday with no reply! Called once and they said they were busy, they saw my questions and they would get back soon, but nothing!

Bought my first car here in 2017. Just a cheap little 10 year old fusion. Got a great deal, did the basic maintenance, and it was a great car. Ended up putting 30k additional miles on it, crashed it 3 times, and still sold it for what I paid 2 years later. Take the time to actually look over and test drive what you’re buying before you sign the papers and you’ll probably get a great deal. It seems these guys mainly just buy wholesale inventory and sell it for cheaper than most other places would. Only reason I’m not putting 5 stars is because I probably wouldn’t try to buy something “nice” here.

No replies to emails. Phone rings and then hangs up. Other number on their website immediate busy signal. Smells like a scammer to me! Prices are too good to be true as well.

Prestige Auto Gallery 1 LLC is try to hide the fact that they are selling REBUILT CARS google the VIN and protect yourself. Don't trust any dealer that tries to play this type of game.

Wouldn’t even give the 1 star rating, really. Sold me a vehicle that has needed nearly $6000 worth of work in the two years I’ve had it, and it still needs a new computer system. That’s more than we paid for the car! Also, the guy lied to my face about why the floorboard was wet…said windows were down during rain the day before…nope, all of it came from the sunroof. Hate this place so much!

Avoid this place like the plague. DO NOT VISIT, AVOID, AVOID! Pictures on various auto search sites were extremely misleading and deceptive. I live over 2 hours from location and called for more information on a vehicle which appeared immaculate in the posting. Was refused a video call, in 2022 where every phone imaginable has this capability! Refused additional information and asked to come view the vehicle in person. Due to how this appeared online I drove down to find a vehicle in disgusting condition, no vacuuming or wipe down performed on vehicle and previous owners’ trash still located in vehicle. Tire flat on one side. Hood would no close properly and as soon as opening found had extensive frame damage and missing bolts and alignment on mounts were off by inches. Would have been easily found on video call. Was of over 5 hours of wasted time and money to visit location. Employee said they weren’t aware of any issues with the vehicle, which was a blatant lie. Lot had maybe 50 cars on it, and they all appeared trashed and gross. Lazy gross car lot.

If there was an option for zero stars, that would be my rating. My husband and I purchased a vehicle from this dealership and took it for an inspection the next day which came back to have a list of problems. We contacted the dealership again and they said they would fix the problems for us. We dropped the car off to have the problems fixed and we did not get our car back for more than a MONTH. We had to call multiple times for an update as nobody was giving us a direct answer about our car. Finally, they said they couldn’t fix the issues with the vehicle and not only that, but we picked the car up with more issues than before. The dealership said they couldn’t do anything to help us even though they handed the car back in worse condition. Terrible customer service, and no sense of urgency with the matter. I would NEVER purchase another vehicle here or recommend anyone to purchase a vehicle from this dealership.

Owner lied about fixing ac and didn't disclose leak. Lied about it, worst vehicle I've ever owned. Do not go there. Giving all 1 stars, cause 0 or negative isn't an option.

I travel alot and need storage for my teebags. I was told this suv was great for teebagging only to lied to and disappointed. :(