Auto Imports Inc.

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    March 16, 2019

    These people are very dishonest and unprofessional. First off when I bought the car they shipped it to the address. The discrepancies I asked to get get... fixed were still there present. The car was completely falling apart after a month of having it. Do not believe a word of what they say or say they have do e to repair your car.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    February 7, 2019

    These guys are dishonest; there's no truth in their mouth. They actually knew the 2011 ford edge limited i bought from them had water leaking from somewhere... under the carpets but they covered it up and sprayed freshner everywhere..told me it was perfect, no issues. I took it back to them and all they did was to only attempt to dry up the carpet and not fixing the problem. I got it back and still has the water soaking up the carpets even without rains. I am distraught because I got loans to buy this crap for crying out loud. Laws should be updated about this "AS IS" Please I vehemently imploy you to avoid this dealer.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    August 6, 2018

    Bought a 2005 Ford F-250 6.0 from these jokers... They said it runs like a top... in great shape.. Had it hauled all the way to upstate New York and boy... was I in for a surprise!!! To date I have had it for 5 months and have only put 2300 miles on it...let’s start with all the body mounts were worn out, the 40 mile trip home though the truck was falling apart... The motor I have put $4300 into it to date and still not running!!! Body damage that was repaired by a kid..but they made sure you couldn’t see it in the pictures... finally called 8 times with hang ups and no return calls.....

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2018

    Auto imports had the right car, right mileage, right mpg, right price. They also had excellent customer service for handling a purchase out-of-state.... Communication is KEY for that and they were available via phone and text to answer questions and send information via email. Car is in beautiful shape, my local mechanic shop gave it a 100% approval rating. Shipping/transfer to me was reasonable. Thank you, alex & all of Auto Imports for helping me get a hard-to-find car that fit all my needs. I would definitely come back to You when I need another car and would recommend to others as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 4, 2018

    After much researching, I found these guys and noticed the great reviews. They had the vehicle I had been hoping to find and it was priced lower than other... places. I took a chance and went for a test drive and loved the car. The no-pressure sales style was also very welcoming. Fred listened to what I had to say and helped me to get exactly what I wanted. I There was a slight issue with the title for the vehicle I was trading in, but they handled it professionally and treated me with respect the whole time. If I could give more stars, I would. I highly recommend these guys for your next vehicle purchase!great job by auto imports I highly recommend this place

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 4, 2018

    Spent some time looking for the perfect drop top and finally found my mustang at Auto Imports Had a wonderful experience working with Fred and the rest... of the staff. If I needed another car I would definitely be back through! Thanks for the great customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2018

    Graet place i really enjoyed the whole experiance nice people the staff realy try to help , i love the ahow room and the good cars they have highly... recommended

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 24, 2018

    Be very cautious with this dealer. I recently purchased a vehicle for my daughter here and as soon as we left the lot and got on Hwy 45 the check engine... light came on. After taking to mechanic to see what was wrong they stated the light had been reset by dealer just to get rid of car and the reason for the light was never fixed.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2018

    Our first time there and we were greeted with friendly faces and very helpful staff. During the purchase of the car we chose, the paperwork process went... smoothly, but I highly recommend getting financed through your bank or a credit agency because interest rates are much lower

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 26, 2018

    The representative was very knowledgeable and helpful. He made the buy experience very easy and quick. I would definitely recommend this place to others.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews