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Classic Chrysler Dodge Jeep Ram of South Charlotte

(221 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (855) 519-1628 (855) 519-1628
Used (866) 297-0810 (866) 297-0810
Service (855) 519-1618 (855) 519-1618

Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chrysler Dodge Jeep Ram of South Charlotte from DealerRater.

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Very personable team who was customer service oriented.

Very personable team who was customer service oriented. Did exactly what they said. Actually good my service done earlier that projected. Very happy with their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone with whom we have dealt with here has been

Everyone with whom we have dealt with here has been helpful, courteous, and attentive to our problem. My husband and I are older and the service here reminds me of the personalized, caring service that we were accustomed to many years ago. Totally happy! My husband responded to a question on a recent survey asking what they could do better to which he replied they could charge our car (hybrid) so we’d have charge to drive home. On the next service appointment, they did just that. We picked up a charged vehicle! We could not rate them higher!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional and courteous.

Very professional and courteous. Delivered vehicle as promised and in time All the work was done correctly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service all around from sales, to finance, to

Excellent service all around from sales, to finance, to service advisor Chris. . Able to get in right away and problem fixed same day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always friendly service, clean and thoughtful facilities,

Always friendly service, clean and thoughtful facilities, and clear communication which makes a service trip less stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great communication with Mike the Service Consultant!

Great communication with Mike the Service Consultant!! I bring my Jeep Wrangler, my Grand Cherokee and now my HellcatCharger to them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service work in

Worked me in to repair side mirror. Chris was good in considering my schedule which was limited. Lots of manpower challenges in the industry, they were friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service from all of their representatives.

Excellent service from all of their representatives. We were treated kindly and our prices and deals were negotiable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent and fast service.

Excellent and fast service. Customer service of all teammates was outstanding. Truly easy and positive experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Made my appointment online with no difficulty except

Made my appointment online with no difficulty except having to schedule out about 2 weeks due to a busy schedule.Arrived for my appointment and i worked remotely from the waiting area with no issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.