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Classic Chrysler Dodge Jeep Ram of South Charlotte

(222 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (855) 519-1628 (855) 519-1628
Used (866) 297-0810 (866) 297-0810
Service (855) 519-1618 (855) 519-1618

Reviews

(222 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chrysler Dodge Jeep Ram of South Charlotte from DealerRater.

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I had great service thank you.

I had great service thank you. I will come again. Thanks to the advisor. Have a good day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are a team that is a cut above the rest!

They are a team that is a cut above the rest! Customer service is outstanding!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership accommodated us with a specific time of

The dealership accommodated us with a specific time of service. From the time I dropped off the car to the time I picked it up I received continuous updates on the status of my car. The dealership also provided a pick up service since I was unable to get a ride to pick up my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Went to get the recent recalls addressed.

Went to get the recent recalls addressed. Todd was the advisor I interacted with - great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Smooth process setting up my service appt.

Smooth process setting up my service appt. Staff was friendly and the dealership is nice with a comfortable waiting lounge. Good inventory too on parts and new Jeeps!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

JJ got the job done in.

JJ got the job done in. Thanks for very good service. Great employee who has a future ahead!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Stay Away!

If you’re looking for a service center where you can post a review without being told to never come back again, then don’t schedule an appointment here! They send out surveys and then when you honestly respond, they cut you off as a customer! But not before allowing you to schedule another appointment, pay a diagnostic fee and then while you’re checking out, the cashier tells you you’re not welcome back due to your last review!!! Then why did you let me book another appointment months later!!!??? Also, more importantly,why did management not reach out if the review was so poor??!!! Horrible way to do business!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We have used Classic Chrysler for several years for

We have used Classic Chrysler for several years for service. They recently hire a new manager & Staff we noticed 100% improvement

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best place in the Carolinas to buy new or used!!!

Fantastic Vehicles and Great People!!! I’ll continue to recommend all family and friends to this dealership for new or used vehicles and the service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scheduling an appointment was very easy.

Scheduling an appointment was very easy. Service personnel were very quick and efficient. Was refreshing to know they really cared and asked if I had a question or concerns. Kept in contact personally when they were close to being finished with work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.