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One and Only Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (166 reviews)
Sales hours: 10:00am to 8:00pm
Service hours: 10:00am to 8:00pm
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Sales Service
Monday 10:00am–8:00pm 10:00am–8:00pm
Tuesday 10:00am–8:00pm 10:00am–8:00pm
Wednesday 10:00am–8:00pm 10:00am–8:00pm
Thursday 10:00am–8:00pm 10:00am–8:00pm
Friday 10:00am–8:00pm 10:00am–8:00pm
Saturday 10:00am–8:00pm 10:00am–8:00pm
Sunday 11:00am–6:00pm 11:00am–6:00pm

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bad place to shop. ZERO STARS

This place is garbage, They sold my family a bad vehicle. PLEASE STAY AWAY. The check engine light came on and the van ran hot in less than two weeks of purchase.

Bad place to shop. ZERO STARS

This place is garbage, They sold my family a bad vehicle. PLEASE STAY AWAY. The check engine light came on and the van ran hot in less than two weeks of purchase.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Run away quickly

Starting off that this was the right dealership.First I’m going to say run run run.They will tell you one price before signing your life away.After you sign your life away the bill xxxx comes about.They finance me one price after I got the aper work a whole 4,000 more.I put down 5,000 wasn’t in my contact.They are xxxxxxxx.Business stands for xxxxxxxx I will never finance again.

Run away quickly

Starting off that this was the right dealership.First I’m going to say run run run.They will tell you one price before signing your life away.After you sign your life away the bill xxxx comes about.They finance me one price after I got the aper work a whole 4,000 more.I put down 5,000 wasn’t in my contact.They are xxxxxxxx.Business stands for xxxxxxxx I will never finance again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shame-full Business Practices

TLDR: Purposeful Junk Car Sold For Thousands. Fake interior view on this website. Sold me ( a young inexperienced buyer) a junk car which they knew was junk and sold it under list price and under the table, cash. Their mechanic and the owner told me the problem was just an O2 sensor replacement, even gave me a free O2 sensor. But failed to mention they recently replaced the spark plugs and unplugged a few distributor caps. My mechanic explained the engine is junk and that the car was recently worked on to try and mask the real problems once they realized they couldn't fix it without a new engine. I would give 0 stars if possible. Shame-full business practices.

Shame-full Business Practices

TLDR: Purposeful Junk Car Sold For Thousands. Fake interior view on this website. Sold me ( a young inexperienced buyer) a junk car which they knew was junk and sold it under list price and under the table, cash. Their mechanic and the owner told me the problem was just an O2 sensor replacement, even gave me a free O2 sensor. But failed to mention they recently replaced the spark plugs and unplugged a few distributor caps. My mechanic explained the engine is junk and that the car was recently worked on to try and mask the real problems once they realized they couldn't fix it without a new engine. I would give 0 stars if possible. Shame-full business practices.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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All Flash No Substance. - junk for sale

My experience was appalling. As I was there there was another customer complaint about the poor quality and difficulties she had with auto purchases. The manager was beyond rude and disrespectful. Later I learned a lesson when my auto failed after two days and paying cash. I reviewed Better Business records and found hundreds of complaints. This company’s license should be taken. Try behave like xxxxx.

All Flash No Substance. - junk for sale

My experience was appalling. As I was there there was another customer complaint about the poor quality and difficulties she had with auto purchases. The manager was beyond rude and disrespectful. Later I learned a lesson when my auto failed after two days and paying cash. I reviewed Better Business records and found hundreds of complaints. This company’s license should be taken. Try behave like xxxxx.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a used vehicle

Thought they were short handed Andre took care of us. We appreciate his work ethic to get us into a vehicle of our choice. Thanks.

Bought a used vehicle

Thought they were short handed Andre took care of us. We appreciate his work ethic to get us into a vehicle of our choice. Thanks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Keeping me in the loop

Online I found a car that I was interested in. While they did their pre sale inspection they keep me informed of the process. Awaiting their call once the car is available for a test drive.

Keeping me in the loop

Online I found a car that I was interested in. While they did their pre sale inspection they keep me informed of the process. Awaiting their call once the car is available for a test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Never Again

Do NOT buy from them. I test drove a car which ran well. I purchased it. When it was delivered the check engine light was on and it would cut out at every junction. When I contacted them they offered to repair it for me for a charge. Run as fast as you can from them!!!!!!!!

Never Again

Do NOT buy from them. I test drove a car which ran well. I purchased it. When it was delivered the check engine light was on and it would cut out at every junction. When I contacted them they offered to repair it for me for a charge. Run as fast as you can from them!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Their Cars are Crap - Prices Very High

It's a muddy gravel lot. Every car I looked at had tons of problems. The one I test drove, broke down a mile fro the lot. They would not make any deals. Prices were way above KBB and Edmunds. AVOID - AVOID - AVOID. You will get a better deal almost anywhere else.

Their Cars are Crap - Prices Very High

It's a muddy gravel lot. Every car I looked at had tons of problems. The one I test drove, broke down a mile fro the lot. They would not make any deals. Prices were way above KBB and Edmunds. AVOID - AVOID - AVOID. You will get a better deal almost anywhere else.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very wide selection :)

I was impressed on the very wide selection of vehicles, as well when calling the staff that assisted me and my fiance was very knowledgeable on the vehicles and the different types of ways to buy/finance. Although I found my car through another entity for future purchases I would consider shopping here as well I would definitely recommend to to others/family. :)

Very wide selection :)

I was impressed on the very wide selection of vehicles, as well when calling the staff that assisted me and my fiance was very knowledgeable on the vehicles and the different types of ways to buy/finance. Although I found my car through another entity for future purchases I would consider shopping here as well I would definitely recommend to to others/family. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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STAY AWAY

I had a horrendous experience purchasing a vehicle from One and Only Motors. It would take an essay to cover it all, but the short version is the car I wanted to purchase had a check engine light on - they promised to repair it on a We Owe form if I put down a large cash deposit and I (foolishly) did. When my terrible salesman Savil called to say the vehicle was ready a couple of days later we drove the 40 miles back to pick up the car and it mysteriously wasn't there...  We waited hours for the car to show back up as they frantically called around to various repair vendors and reviewed security camera footage to find it. Once located, their vendor brought it back and we test drove it to confirm the repair was completed. I finished the cash transaction and the check engine light came on again ON THE WAY HOME. I called my salesman who promised Serge, the owner would call me to make arrangements to repair it right away. That was three months ago. I took the car to the repair shop and it needed over $2K worth of repairs I have had completed. Since then - they promised the tag and title would come in the mail. Tag never arrived, had to go to the tag office and handle it myself. Title didn't arrive and I called the state two months later who had no record of the sale and said I would need to go back to the dealer. Called them and was told the person who handled titles would call me back. Right. On top of that, every time it rains there is a tsunami in the trunk! Please, please do not buy a vehicle from One and Only Motors. Don't walk, RUN!

STAY AWAY

I had a horrendous experience purchasing a vehicle from One and Only Motors. It would take an essay to cover it all, but the short version is the car I wanted to purchase had a check engine light on - they promised to repair it on a We Owe form if I put down a large cash deposit and I (foolishly) did. When my terrible salesman Savil called to say the vehicle was ready a couple of days later we drove the 40 miles back to pick up the car and it mysteriously wasn't there...  We waited hours for the car to show back up as they frantically called around to various repair vendors and reviewed security camera footage to find it. Once located, their vendor brought it back and we test drove it to confirm the repair was completed. I finished the cash transaction and the check engine light came on again ON THE WAY HOME. I called my salesman who promised Serge, the owner would call me to make arrangements to repair it right away. That was three months ago. I took the car to the repair shop and it needed over $2K worth of repairs I have had completed. Since then - they promised the tag and title would come in the mail. Tag never arrived, had to go to the tag office and handle it myself. Title didn't arrive and I called the state two months later who had no record of the sale and said I would need to go back to the dealer. Called them and was told the person who handled titles would call me back. Right. On top of that, every time it rains there is a tsunami in the trunk! Please, please do not buy a vehicle from One and Only Motors. Don't walk, RUN!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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