Reviews
Write a reviewone and only
fast and easy. great transaction this was a great experience. No problems and i was in and out in less than a few hours' thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership, lots of cars. Great for cash car
I was looking for a car for $8,000 and went to another dealership to buy it. The salesman off buford hwy was very pushy so i didnt buy it. On my way home i saw one and only motors off the access road and i decieded to stop by. There was a big sign that said HAND CAR WASH $4.99 So I got a wash also. Looking around i was greeted by a salesman named Andre. I gave him my budget and he showed me about 10 cars i could buy. He also had the carfax available for all of them and was very knowledgable knowing the prices off the top of his head. I ended up buying a Mercedes for under $6000 2007 C class and it ended up being such a great purchase. I have aready drivin this car 35,000 miles and the engine is strong for a car with 145,000 miles. My son turns 17 next week and i will bring him to pick out his first car. They have a decent selection of cars for under $5,000. Hopefully my sales rep is still working there. Also please be aware that they are a cash lot. You can however get a loan from your own bank to pay for the car. If you pay by credit or debit please prepare to pay a 3.5% Processing fee otherwise you can pay by personal check. Thats what I did. Will keep you guys posted on my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your Cliché Used Car Dealership
Was looking for get-around car for teenage son. Saw what appeared to be a well priced deal on a compact car. Car seemed decent and asked about taking it to mechanic. Got some push back from Kash such as "Mechanics don't know xxxx. They're pieces of xxxx! This car is great. One car owner, look at the Carfax!" I will say Kash still was willing to let me drive the car to my mechanic, which is in Marietta. So that's a plus. But then we got to the details of the sale. This dealership has customary used lot fees although One and Only's fees are higher than anywhere I've dealt with. It's all in attempt to make up for the low sticker price, which is definitely a ruse to get you in the door. I still bought the car because it was a solid car and the value was still good (not great as I initially thought when looking at the sticker price online) but decent enough for me to end my vehicle search. Also, be leery of anyone who gives this dealership 5 stars. One and Only offers a 2 year maintenance agreement that includes 5 oil changes free to those who give a superb rating. What BS. They're bribing customers for great reviews rather than simply earning them. Welp! I guess there goes my free oil changes! But I don't care. I'd rather tell the truth than sell-out for a few oil changes. xxxx, after paying very high fees, what's missing out on a few bottom level oil changes?!? Overall, it's an okay dealership. Just know what you're looking for and willing to pay. If you either lose sight of that or have no idea what you're looking for, you can fall into their used car dealership lingo.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy with my new car purchase - Nice dealership
i was very happy with this dealership and there service. i will be back to get my free car-wash offered by one and only motors. When i made my purchase Andre offer me 2 year maintain service plan. i love it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
bait and switch
I drove a long way to get a “great deal “ either way I have 3 words BAIT AND SWITCH.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchase from One and Only
I purchased a Porsche from One and Only. Kash was great to work with and car has been great. Ultra happy with our choice to buy from One and Only and would recommend them to everyone.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2006 Mercedes E350
Eddie is amazing to work with. Very honest with me. The car had a slight ding that had been repaired on the rear I wasn't told about. However the over all condition was exquisite for the year and overall as advertised. I haven't seen a vehicle in better condition before or sense. I would absolutely trust Eddie and buy from him again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Year's Eve Update
An addition to my two reviews below. 12/31/17: New Years Eve update: Car completely stalled while my son was driving to work. No brakes, no power steering...Haven't even gotten it to the shop yet. Car is a piece of junk!!! STAY FAR AWAY!!!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
December Update
Update December 11, 2017. 6 months since purchase. Another $800 repair Car is in shop as I type. Mechanic said also needs brakes/rotors. Another $2-300. By my best estimate, at least $2,800 in repairs made for a $5,000 car.
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
awesome and excellent service
Awesome service. They don't push you. Nice environment and easy to work with
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase