Reviews
We had THE BEST experience buying our car from Astorg.
We had THE BEST experience buying our car from Astorg. We live out of state and Gerry Flynn made the shopping and buying process a breeze. Once the car arrived, Brad, the concierge, made sure we were all set. Five stars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was looking for my dream car Mercedes GLA the salesman
I was looking for my dream car Mercedes GLA the salesman Jason went above and beyond to make the dream a reality .also always available when we have questions about our vehicle . I would definitely recommend if anyone is looking to buy a car go to Jason .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic Customer Service.
Fantastic Customer Service. Not only did Gerry pick us up at the airport, but we had a flat 50 miles away on the drive back to Houston. The local tire shops in the small town didn't have a run flat tire in st ock and said it would be two days before they could get one. I called Gerry and even though the service department was closed they went back there and found a tire and had it delivered 50 miles away late on a Saturday afternoon so we wouldn't be stuck!!! I cannot thank them enough or recommend them more highly!!! Great People!!! Great Service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I purchased a vehicle sight unseen from this dealership.
I purchased a vehicle sight unseen from this dealership. I can’t express enough how easy and upfront of an experience it was. Everyone was great to work with, there were no surprises and I am incredibly happy with my car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Can’t recommend this dealership more.
Can’t recommend this dealership more. I bought my 21 accord from them with the help of a salesman named Drew. I live 3 hrs away in KY. Since I didn’t want to drive there to look it over in person Drew was super helpful to answer any questions or concerns I had. At one point he even did a FaceTime call with me as he did a walkthrough of the car. Very helpful. They don’t really budge on the price, but to be fair their price to begin with was lower than other accords I had looked at that were similarly equipped and condition. They did work with me on my trade in to get me where I wanted payment wise. When I did pull the trigger to buy it, I was told I could come pick it up or they (Drew) would drive it to me and return to WV with my trade. This was complimentary (within so many miles). I couldn’t believe this level of service. Drew was just as cool and friendly in person as he had been on the phone. He let me drive the car as much as I wanted and look it over real good before signing anything. Once I was pleased, we signed the paperwork on the trunk of my trade in, shook hands, and off Drew went back to WV in my old car. Very smooth transaction. 16 days later I got a call from my local county clerk, got it inspected at my local sheriff dept, back to the clerk and a few minutes later the out of state transfer was done and I had my new plates. Painless and effortless process from start to finish. Thank you Astorg Auto and especially Drew for the ease of all this.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The kindness Jessica Johnson and her team showed me, a
The kindness Jessica Johnson and her team showed me, a desparate traveler, was so appreciated. Jessica and her team went above and beyond to help me for nothing in return. As an out of towner, I've never had service work done at Astorg, but I can tell you they treat people well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The kindness Jessica Johnson and her team showed me, a
The kindness Jessica Johnson and her team showed me, a desparate traveler, was so appreciated. Jessica and her team went above and beyond to help me for nothing in return. As an out of towner, I've never had service work done at Astorg, but I can tell you they treat people well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Emily Cherry is the Cherry on the cake !
Very inviting and comforting, the showroom was beautiful and the people were all very friendly. Even the people who are not directly in contact with me reached out to make my visit extremely comfortable. I especially enjoyed working with Emily Cherry and Jasper. Both of them are extremely helpful, Emily took personal interest in me and my family, to make sure our questions were answered, and even came personally to the house for car delivery.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason Hagar with Astorg Auto made my car buying
Jason Hagar with Astorg Auto made my car buying experience the absolute best! Exceeding every expectation and going above and beyond from the first conversation. Jason is the best salesperson I have ever done business with. I spent nearly a year looking for my dream vehicle, and along the way I encountered numerous salespeople. No one compared to Jason. He is honest, educated, hard working, and always available to answer my many questions. I would rank Jason and Astorg 10 out of 10 with ease.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Super easy process, took about 1.
Super easy process, took about 1.5hrs and I was a driving a new vehicle. Jason Hager made it so easy and was great to work with, would recommend to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car