Grace Auto Sales and Service, Inc.

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(16 reviews)
Visit Grace Auto Sales and Service, Inc.
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
(804) 581-5003 (804) 581-5003

Inventory

See all 81 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2023.
Grace Auto Sales & Service provides a 5-Star automobile buying experience for all. We offer a wide variety of vehicles with both in-person and online financing options.
We believe in putting the customer in the driver's seat of the car buying experience. This is accomplished through 100% transparency and partnering with companies like Carfax Autotrader and CarZing to empower you to make the best decision for your unique situation.
ASE Certified Technician ready to service your vehicle. Friendly reliable and fast service with a highly trained professional. Full-service mechanic shop from oil change to engine replacements we do it all..
Richmonds 5-Star Dealer! Explore your finance options on our website without affecting your credit score!

Service center

Phone number (804) 581-5003

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Upfront & Transparent Dealer

I went to Grace to try and sell my car. They were very upfront and transparent on what they could do for me. Even though I did not sell my car to Grace, I would highly recommend them because they were honest and didn't waste my time. Very hard to find these days. If you're looking for a used car, I would highly recommend Grace Auto!

5.0

Upfront & Transparent Dealer

I went to Grace to try and sell my car. They were very upfront and transparent on what they could do for me. Even though I did not sell my car to Grace, I would highly recommend them because they were honest and didn't waste my time. Very hard to find these days. If you're looking for a used car, I would highly recommend Grace Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mark, it was our pleasure and we appreciate your perspective! We understand the daunting task of having to sell your vehicle and you may need to go to several dealers to find the right amount you are looking for so we try to make the process as straightforward as possible! Thank you for taking the time to share your experience and we do appreciate the positive review. We wish you all the best!

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5.0

Buying a used car

I just bought a 2009 Civic from Grace Auto. Soto and the whole staff were amazing to work with. I was in and out in an hour with the exact car that I wanted. Even if you are out of town, give them a try. They have tons of nice cars on the lot.

5.0

Buying a used car

I just bought a 2009 Civic from Grace Auto. Soto and the whole staff were amazing to work with. I was in and out in an hour with the exact car that I wanted. Even if you are out of town, give them a try. They have tons of nice cars on the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great Place

Great place nice and friendly staff service was amazing!!! Today was a great learning experience for me. Keith is a great salesman knowledgeable and has a great way of explaining what you don’t understand. Keith and Soto thanks guys!!

5.0

Great Place

Great place nice and friendly staff service was amazing!!! Today was a great learning experience for me. Keith is a great salesman knowledgeable and has a great way of explaining what you don’t understand. Keith and Soto thanks guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great Service

I messaged them inquiring if a car was still available. I live about 1.5 hours away, so I wanted to make sure it would be there if I went to look at it. The owner replied quickly efficiently, and checked in to make sure all my questions had been answered.

5.0

Great Service

I messaged them inquiring if a car was still available. I live about 1.5 hours away, so I wanted to make sure it would be there if I went to look at it. The owner replied quickly efficiently, and checked in to make sure all my questions had been answered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Grace auto rocks

I just bought my second Subaru from Grace auto and have nothing but praise for this dealership and all who work there. I would still be driving my 1st Subaru from them but for an accident that was a total loss. I am quite sure that I will be as satisfied with this one. Five star all the way around

5.0

Grace auto rocks

I just bought my second Subaru from Grace auto and have nothing but praise for this dealership and all who work there. I would still be driving my 1st Subaru from them but for an accident that was a total loss. I am quite sure that I will be as satisfied with this one. Five star all the way around

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great Dealership and Amazing Service

Austin was really great to work with. Him and his wife made it really easy for us to test drive and talk through different vehicle options without feeling pressured. It was our first car purchase and it went great!

5.0

Great Dealership and Amazing Service

Austin was really great to work with. Him and his wife made it really easy for us to test drive and talk through different vehicle options without feeling pressured. It was our first car purchase and it went great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!

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5.0

Used car deal

Service was great and staff is very friendly. Got an awesome deal on a 2009 Accord. Drove an hour away and would recommend to friends.

5.0

Used car deal

Service was great and staff is very friendly. Got an awesome deal on a 2009 Accord. Drove an hour away and would recommend to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!

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5.0

2011 Jeep Cherokee

John introduced himself and then left me to look on my own. This was wonderful no pushy sales. I test drove the one I had my eye on and purchased it that Sunday. All paperwork done on site and drove home that day. Will recommend this dealership to all.

5.0

2011 Jeep Cherokee

John introduced himself and then left me to look on my own. This was wonderful no pushy sales. I test drove the one I had my eye on and purchased it that Sunday. All paperwork done on site and drove home that day. Will recommend this dealership to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!

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5.0

What a great find for preowned vehicles

Stopped by Grace auto just to look at a car on the way to another dealership and they could not have been nicer and more professional. They are a great place to buy a car and we will buy from them again.

5.0

What a great find for preowned vehicles

Stopped by Grace auto just to look at a car on the way to another dealership and they could not have been nicer and more professional. They are a great place to buy a car and we will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the positive review! It is absolutely a pleasure to serve! Please let us know anything we can do to assist you in the future!

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3.0

average

We drove over an hour to see a car and at first very accommodating, John was great. Then a salesman stepped in. Not willing to negotiate.

3.0

average

We drove over an hour to see a car and at first very accommodating, John was great. Then a salesman stepped in. Not willing to negotiate.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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See all 16 reviews