Tower Auto Mall

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    January 7, 2020

    Shady dealership, we made an agreement and after transferring insurances to the new car they changed interest rate and term of the loan. Then they gave... a date to return my down payment and deposit and failed to do that. I had to dispute the charge through my bank in order to get my money

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2019

    i just purchased my new car yesterday thanks to ana for help me to choose the right car she is so professional , i am enjoying my new car

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 13, 2018

    I have purchased a car with tower this week I am really satisfied with the overall service Kudos to Anna she is professional very helpful and she makes... feel so comfortable you don't worry about the wait time.After feeling the application i was so confident they she will give me full satisfaction. I already recommended two of my friends to her.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 8, 2018

    Worst service you can get in entire world....i paid my car off it took 2 months to get the title... there was an accident somone hit and run on me i got... plate number i came to dealership trying to claim there manager said to claim your self i called there insurance company they told me same thing i claim the other party insurance said its there drivers fault they will wrote me a claim check for car damages i came to office to get stamped i did half work on car they kept my check and told me they will fix the car... and i gave them the computerized receipt of work where i got my car fixed same auto body like them and they said its fake they just ROB people. They are blood sucker they never told me at first come to us and we will fix it. Then there lease to own cars are still under there name. There is nothing you can do much..... Very rude, disrespectful people you rather pay money to bank.... here you will end up paying for car around 65k to 70k for TOYOTA Camry. And on top you will treat like you not even a human..they are blood sucker's same as Uber...i stayed with them 4 years worst decision i had ever made in my entire life!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    8 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    September 24, 2018

    All of these reviews are fake. Look at the google reviews. Company is shady and the customer service reps do not answer phone calls. Rental fees are very... high also. Very unprofessional

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2018

    I have read all the reviews that were reviewed and this is my personal experience .This is my 3rd car purchased from this company I have to thank them... sincerely yes everyone do have different experiences but I can honestly say they were my life savers many of time Being a TLC driver and struggling day by day to make my bills and I know many of you can relate .They have always worked with me and to all those people who don't have a way out or can't finance a vehicle they help. So before you judge by the reviews think twice because there's so many other people who have great experiences with Tower Auto Sales .PS Thank you Avi for always working with us

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    August 18, 2017

    smooth service, hopefully we can get connect to each other more in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2017

    Considering all the grief I've had lately with vehicles, I can say with conviction that my experience with Tower was the most pleasant. There were some... glitches, some delays and clerical errors along the way, but the staff was very professional, patient and courteous throughout. I have owned several dozen vehicles in my lifetime, and I feel the honesty and transparency that is often lacking and in some cases non-existent in the auto sales industry. I am hopeful that this purchase will serve me and family well this summer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 8, 2017

    Was able to purchase a good car, at a good price, fast service, and professional agents that meet your needs.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 22, 2017

    Have been shopping around for not only the best priced car but also something new. Tower Auto Mall from the start was able to provide me with a beautiful... Brand New Car and get it registered the way I needed it to be. Everyone else turned me down, but not Tower. Avi was amazing at helping me throughout the entire process I highly recommend anyone looking for a new or used car to do business with Tower Auto Mall. I guarantee it you will not regret doing business with them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Stephen, Were so glad we could help you out with your purchase here at Tower and would like to welcome you to the Family. We appreciate the positive ...feedback and just want to let you know that we stand behind all of our cars and customers. Thank you again for choosing to do business with us. Be sure to send some of your friends our way when you can. Tower

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