Castle Subaru

Bought a used 2005 Honda CR-V from these shady folks over a month ago and have yet to use the vehicle because it has been in repair ever since. No less... than 7 major issues including A/C, door locks, catalytic converter, calipers, battery, alternator, and battery terminals. I wish I had never stepped foot on this property.

I researched car makers for months and decided on a Subaru. We went to Castle in Portage.We purchased a new 2020 Subaru Forester. Our sales rep, Reese,... was helpful on every level. He was very patient with us and we never felt hurried or rushed. Answered every question we asked. I would recommend anyone looking for a vehicle to check out Castle Subaru.

My check engine light went on during the Virus outbreak, like we don't have enough problems. I called for appointment and was schedule the next morning.... I arrived at the new facility ( I understand they had only move 3 days ago) and was promptly greeted. Due to the virus , my safety was very important to them , with sanitizing everything and keeping a safe distance. I was checked in quickly and given a courtesy car to use during repairs, which was awesome. After the shop check out my issue they called for my approval and promptly did the repairs. Picked up car same day and everything was quick and friendly.

Everything went smoothly even though we had difficulty getting the color we wanted. No one really pushy.. Worked hard to get the color. Love the Impress... hatch back.

Told them how muck I wanted to pay and he made it happen. Came back the next day Tahoe was ready and I was got in 45 min

Shane was quick and knowledgeable, highly recommend shopping at Castle Subaru For your next vehicle! Financed quickly and efficient, I love my new GMC... SUV Terrain!

Larry Shotwell was very helpful and made buying a great experiance. Larry worked with me and made the purchasing easy. I will use Larry and Castle again

The customers lounge Area is very nice. They have a quality beverage maker, with a good selection of coffee and tea . The facility is super clean. I feel... very comfortable just hanging out there. The restrooms were spotless. Oh by the way! I purchased their Showroom Floor Outback Limited with 2.2 miles on it! I’m 66 years old and it’s the first new car I’ve ever owned..

I have to say, I was very satisfied throughout the whole process… It started with a phone call, that was answered by Jessica. Jessica was very polite and... professional. The next day I talked to Tiffany, She set an appointment With Larry. Larry was very knowledgeable, polite with a good sense of humor…A no pressure style. He even came in on his day off, to accommodate me. Overall, a very good experience...

Very pleasurable buying experience. Didn’t feel pressured by the salesman who did an outstanding job by the way. Very knowledgeable and helpful with all... the questions and concerns I had. Will definitely recommend this dealership to all my friends and family.