Reviews
I had a wonderful experience at Castle Subaru. Everyone I worked with was extremely helpful. I couldn't recommend them enough!
I had a wonderful experience at Castle Subaru. Everyone I worked with was extremely helpful. I couldn't recommend them enough!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great car buying experience at Castle Subaru! I have bought 4 cars so far and will continue to do business in the future. The entire sales and management team is professional and makes everything easy. Thank you Castle Subaru!
Had a great car buying experience at Castle Subaru! I have bought 4 cars so far and will continue to do business in the future. The entire sales and management team is professional and makes everything easy. Thank you Castle Subaru!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I would 100% stay away from this dealer. We had a deal in place to buy a vehicle one minute then the sales rep communicated back to me that someone had walked in and they were selling the car to them even though we had already agreed on the deal. The whole process was as slimy as it can get - hence the reason why these dealers get such a bad reputation. First bad review I've ever given in 35 years of buying vehicles but when it's this bad, it needs to be said. Heed the warning...
I would 100% stay away from this dealer. We had a deal in place to buy a vehicle one minute then the sales rep communicated back to me that someone had walked in and they were selling the car to them even though we had already agreed on the deal. The whole process was as slimy as it can get - hence the reason why these dealers get such a bad reputation. First bad review I've ever given in 35 years of buying vehicles but when it's this bad, it needs to be said. Heed the warning...
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mike Roman was very helpful. He got us a price we were happy with and took his time to go over all the car features and explain them to us. He helped us to download both of our phones. This is the second car we bought from Castle with Mike as our salesman. He showed us the service area and also went over the Costco discount terms with us. We will definitely come back to Castle and Mike in the future if we are in the market for another Subaru
Mike Roman was very helpful. He got us a price we were happy with and took his time to go over all the car features and explain them to us. He helped us to download both of our phones. This is the second car we bought from Castle with Mike as our salesman. He showed us the service area and also went over the Costco discount terms with us. We will definitely come back to Castle and Mike in the future if we are in the market for another Subaru
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Pretty happy overall. Deal could have been better.(no deal would have satisfied me). Andre us a top notch salesman. I would recommend him anytime. Abgelina(?)was also very helpful. Bob Toth
Pretty happy overall. Deal could have been better.(no deal would have satisfied me). Andre us a top notch salesman. I would recommend him anytime. Abgelina(?)was also very helpful. Bob Toth
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We bought a 2025 Forrester premium hybrid. We love the car but ended up getting in an accident and totaling it out. Contacted Andre at Castle for our second Subaru Forrester ended up having to get a 2026. Our experiences with castle have been so good. I will never deal with another dealership. Andre is an awesome salesman. No pressure and Angelina is great with helping set up. Everything on the car would highly rate castle and their people they treat you like family very very good experiences!!!
We bought a 2025 Forrester premium hybrid. We love the car but ended up getting in an accident and totaling it out. Contacted Andre at Castle for our second Subaru Forrester ended up having to get a 2026. Our experiences with castle have been so good. I will never deal with another dealership. Andre is an awesome salesman. No pressure and Angelina is great with helping set up. Everything on the car would highly rate castle and their people they treat you like family very very good experiences!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This was the easiest lease end / new lease trade over I've ever experienced. Cheyenne was great to work with! I wanted to work with a Saleswoman and you have no idea how hard that is to find at most NWI dealers. Castle Subaru got my business because they were fastest to respond and got me the best deal. I'll be going back in 36 months for sure. This was the least amount of time I've ever spent on paperwork at a dealership. They made it easy.
This was the easiest lease end / new lease trade over I've ever experienced. Cheyenne was great to work with! I wanted to work with a Saleswoman and you have no idea how hard that is to find at most NWI dealers. Castle Subaru got my business because they were fastest to respond and got me the best deal. I'll be going back in 36 months for sure. This was the least amount of time I've ever spent on paperwork at a dealership. They made it easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Was a great vist. The staff is friendly and informative. Not pushy and very helpful!
Was a great vist. The staff is friendly and informative. Not pushy and very helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Came in from out of town everything from trade to pricing was done beforehand no surprises very quick and easy. Very friendly staff great experience
Came in from out of town everything from trade to pricing was done beforehand no surprises very quick and easy. Very friendly staff great experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First deal with Castle Subaru. The process was honest and fair. I feel I received a fair deal. Also the transaction was quick and to the point with no pressure to add extras. I will recommend this dealership to others gladly.
First deal with Castle Subaru. The process was honest and fair. I feel I received a fair deal. Also the transaction was quick and to the point with no pressure to add extras. I will recommend this dealership to others gladly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car