Castle Subaru

4.4 out of 5 4.4
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Castle Subaru Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2017

Welcome to Castle Subaru, Proudly Serving Valparaiso IN, Hammond IN, Gary IN and Chesterton, IN, Drivers

...


In addition to providing the drivers of Portage, Indiana with a cornucopia of new Subaru Outback, Ascent, Forester, Crosstrek, Legacy, Impreza vehicles and used cars, we at Castle Subaru are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.

But wait, there's more. 6100 US Highway 6 Portage, Indiana we're happy to continue the conversation and answer any questions.

"Experience the Castle Difference!!!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
304 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 6, 2020

    I am so glad that I shopped here for my new Crosstrek. From my first encounter, phone and online, Tiffany was an attentive, helpful contact. She’s friendly,... answered questions and helped arrange the details of my visit so that when I arrived I was met by a great salesperson, Reese Lake. Reese is a great salesperson because he knew every aspect of every feature of each model and trim and shared them so clearly and enthusiastically we were able to hone in on what was best for me. He let me test drive an array of cars as we discussed the subtle, and not so subtle variations. His easy conversation helped guide me to clarity. And Dave, the manager was warm, fair minded and helpful. I felt welcomed without feeling pressure. And I feel I arrived uncertain about what I really wanted, and left confident that I had made the right choice - in car and dealership!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jeanne, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to c...hoose us for all your automotive needs! Safe travels!

  • 5.0 out of 5
    October 5, 2020

    I was a little frustrated after several lackluster visits to dealers in northwestern Indiana. I seen the vehicle I was looking for a Castle and it was... convenient to stop by. Test drove the Denali and made an offer. I felt good about the price and they were ready ro close the deal as well. No pressure. I will be taking the vehicle for routine service in a couple days. Scheduling went well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Martin, we really appreciate your feedback. We hope you continue to choose us for all your automotive needs! Thank you and take care!

  • April 10, 2020

    My check engine light went on during the Virus outbreak, like we don't have enough problems. I called for appointment and was schedule the next morning.... I arrived at the new facility ( I understand they had only move 3 days ago) and was promptly greeted. Due to the virus , my safety was very important to them , with sanitizing everything and keeping a safe distance. I was checked in quickly and given a courtesy car to use during repairs, which was awesome. After the shop check out my issue they called for my approval and promptly did the repairs. Picked up car same day and everything was quick and friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Bob, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to... feel this way when leaving our dealership! Safe travels!

  • 5.0 out of 5
    September 28, 2020

    I walked into dealer ship trying to get information. I explained to them my credit situation and what I wanted. They did not try to strong arm me with... getting what they wanted to have but listened to me. This is a great place to buy a car.!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Thomas, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have ...earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    September 28, 2020

    Best car buying experience. Ask for Frank he is the best. He made it very easy explained everything and my new car was delivered in a timely fashion

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Gina, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. ...If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    September 26, 2020

    Just purchased my 6th vehicle from Castle Subaru. Always great experience with sales team. This time it was Tariq Qaos and the manager was Ricky. Not pushy,... but rather helpful. Always a fair deal on price Nd trade in. Also, service experience has been very good over the years. Always accommodating and helpful. Highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Scott, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving ou...r dealership! Safe travels!

  • 5.0 out of 5
    September 22, 2020

    The staff at castle subaru were very friendly and helpful in my purchase of. New Subaru Outback. It was a very pleasant experience thank you. By Bonnie... Dodd

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bonnie, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen! We want all our guests to feel th...is way when leaving our dealership! Thank you and we hope to see you again!

  • 5.0 out of 5
    September 18, 2020

    I was looking for a used car I went to castle Subaru once I entered my information a sales representative called me right a way her name is Courtnie... Shaw she was extremely helpful very professional i told her my budget and she sent me a listing of cars she set up a test drive neday when I was available I went to the dealership and the salesman Joe Amore greeted me right away we went for the test drive I told he I had to go see a couple of other cars he said no problem when I was ready to give him a call. Next day I called Joe and told him let's make it happen. We were able to agree on a fair price for the escape less then 2 hours i was driving my car home. Cortnie and Joe are phenomenal i am going to tell everyone if they need s car go to Castle Subaru and call Cortnie and see Joe they WILL make it happen.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Camilo, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers... to feel this way when leaving our dealership! Safe travels!

  • 4.0 out of 5
    September 12, 2020

    Very professional in all phases of the process. My Forrester was in for 90,000 mile check up. I was updated on the progress of the work being performed... and advised on any other items that came up during the inspection. Overall a good experience for me.

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    Came in for service or repair
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    Dealer Response

    Hi Kerry, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than ...happy to assist you! Safe travels!

  • 5.0 out of 5
    September 8, 2020

    We bought our first Subaru in 2010 and haven’t looked back. We travel a lot throughout the year and find the cars safe and comfortable. When you travel... 12 hours in a day, these qualities are very important. Service has always been top notch, making sure we have our car back in a timely fashion. If they have a concern about a part of the car, we are called so we can make a decision about their concern.

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    Shopped for a used car
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    Dealer Response

    Kay, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your feedback! Our team will be very ...happy to hear about your kind words and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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