Reviews
Mike Roman was very helpful. He got us a price we were happy with and took his time to go over all the car features and explain them to us. He helped us to download both of our phones. This is the second car we bought from Castle with Mike as our salesman. He showed us the service area and also went over the Costco discount terms with us. We will definitely come back to Castle and Mike in the future if we are in the market for another Subaru
Mike Roman was very helpful. He got us a price we were happy with and took his time to go over all the car features and explain them to us. He helped us to download both of our phones. This is the second car we bought from Castle with Mike as our salesman. He showed us the service area and also went over the Costco discount terms with us. We will definitely come back to Castle and Mike in the future if we are in the market for another Subaru
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Pretty happy overall. Deal could have been better.(no deal would have satisfied me). Andre us a top notch salesman. I would recommend him anytime. Abgelina(?)was also very helpful. Bob Toth
Pretty happy overall. Deal could have been better.(no deal would have satisfied me). Andre us a top notch salesman. I would recommend him anytime. Abgelina(?)was also very helpful. Bob Toth
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We bought a 2025 Forrester premium hybrid. We love the car but ended up getting in an accident and totaling it out. Contacted Andre at Castle for our second Subaru Forrester ended up having to get a 2026. Our experiences with castle have been so good. I will never deal with another dealership. Andre is an awesome salesman. No pressure and Angelina is great with helping set up. Everything on the car would highly rate castle and their people they treat you like family very very good experiences!!!
We bought a 2025 Forrester premium hybrid. We love the car but ended up getting in an accident and totaling it out. Contacted Andre at Castle for our second Subaru Forrester ended up having to get a 2026. Our experiences with castle have been so good. I will never deal with another dealership. Andre is an awesome salesman. No pressure and Angelina is great with helping set up. Everything on the car would highly rate castle and their people they treat you like family very very good experiences!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This was the easiest lease end / new lease trade over I've ever experienced. Cheyenne was great to work with! I wanted to work with a Saleswoman and you have no idea how hard that is to find at most NWI dealers. Castle Subaru got my business because they were fastest to respond and got me the best deal. I'll be going back in 36 months for sure. This was the least amount of time I've ever spent on paperwork at a dealership. They made it easy.
This was the easiest lease end / new lease trade over I've ever experienced. Cheyenne was great to work with! I wanted to work with a Saleswoman and you have no idea how hard that is to find at most NWI dealers. Castle Subaru got my business because they were fastest to respond and got me the best deal. I'll be going back in 36 months for sure. This was the least amount of time I've ever spent on paperwork at a dealership. They made it easy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Was a great vist. The staff is friendly and informative. Not pushy and very helpful!
Was a great vist. The staff is friendly and informative. Not pushy and very helpful!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Came in from out of town everything from trade to pricing was done beforehand no surprises very quick and easy. Very friendly staff great experience
Came in from out of town everything from trade to pricing was done beforehand no surprises very quick and easy. Very friendly staff great experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First deal with Castle Subaru. The process was honest and fair. I feel I received a fair deal. Also the transaction was quick and to the point with no pressure to add extras. I will recommend this dealership to others gladly.
First deal with Castle Subaru. The process was honest and fair. I feel I received a fair deal. Also the transaction was quick and to the point with no pressure to add extras. I will recommend this dealership to others gladly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a brand new Subaru Forester Hybrid Sport from them. Andre was great at showing us both the regular gas and hybrid versions. They didn’t have the color we liked in the hybrid, so they found it from another dealer for us within a day and gave us a good fair price. Very friendly staff there who do not try to pressure you into buying vehicle extras like some others do.
Bought a brand new Subaru Forester Hybrid Sport from them. Andre was great at showing us both the regular gas and hybrid versions. They didn’t have the color we liked in the hybrid, so they found it from another dealer for us within a day and gave us a good fair price. Very friendly staff there who do not try to pressure you into buying vehicle extras like some others do.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cheyenne Fontanez is the best! This process started back in March of 2025 when I was gone for the winter and she stayed in contact with me until we got a deal done on 10/8! It was a seamless process and I couldn’t be happier!
Cheyenne Fontanez is the best! This process started back in March of 2025 when I was gone for the winter and she stayed in contact with me until we got a deal done on 10/8! It was a seamless process and I couldn’t be happier!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is the fourth Subaru we have bought from Castle Subaru. Dave set us up with Cheyene who helped us get exactly what we wanted. This will primarily be my wife’s car and they did everything to make her happy. Then we got to work with Stephanie who worked with us so we could creatively pay for the car without a loan. We are extremely happy with this team effort. There is a reason our family has bought all of their Subarus from Castle!
This is the fourth Subaru we have bought from Castle Subaru. Dave set us up with Cheyene who helped us get exactly what we wanted. This will primarily be my wife’s car and they did everything to make her happy. Then we got to work with Stephanie who worked with us so we could creatively pay for the car without a loan. We are extremely happy with this team effort. There is a reason our family has bought all of their Subarus from Castle!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase