[{"id":505087,"personPtyId":40816057,"firstName":"Mark","lastName":"Sattler","titleText":"Sales Associate","shortBioText":"I have been with this store over 40 years. I am a very determined person and I credit that to my father and my grandfather. I work every day including Sundays! I am very passionate about the Subaru product....my entire family drives them. Come visit me today!","emailTxt":"msattler@castleguy.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/72919cc767f6.jpg","drDealerId":41291,"dealerEmpStartDtUtc":"220924800","industryStartDtUtc":"220924800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":505091,"personPtyId":40335224,"firstName":"Kim","lastName":"Shikles","titleText":"Sales Associate","shortBioText":"I have been married to my wife Cindy for 38 years and we have two grown children and two Boxer dogs that we love very much. We have lived in the same home for 30 of those years. I grew up on a small farm in central Missouri but have lived in Indiana for over 40 years. Guess I'm here to stay.","emailTxt":"kshikles@castleguy.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/05cd5e1cfcde.jpg","drDealerId":41291,"dealerEmpStartDtUtc":"1356998400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":505076,"personPtyId":51571469,"firstName":"Tony","lastName":"Alvarez","titleText":"Sales Representative","shortBioText":"Hello im tony alvarez from Chicago lived in lakestation the last 20yrs . sold cars for a chevy store in michgancity for about that long . Been with castle Subaru Mitsubishi for the last yr . I married for almost 20yrs .I have 3 children attend Edison jr.sr.highschool . pet lover I am I have 2 dogs and if my wife had her way we have a lot more . im here to help in any and all your automotive needs .don't hesitate to ask for me .","emailTxt":"talvarez@castleguy.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/aa3f8eacdb19.jpg","drDealerId":41291,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1062374400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":505104,"firstName":"Mark","lastName":"Fentress","titleText":"Sales Manager","shortBioText":"HI my name is Mark! I'm married to the love of my life and we have 4 beautiful children together. I am originally from this area but we moved to Florida after my children had grown. Just recently we decided to move back to be closer to family. I am so excited to have the opportunity to be working with the Castle Group and I look forward to getting the opportunity to work wit you as well! Come see us soon!","emailTxt":"mfentress@catsleguy.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":41291,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"504921600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":505105,"personPtyId":40097618,"firstName":"Joe","lastName":"Karczewski","titleText":"Used Car Sales Manager","emailTxt":"jkarczewski@castleguy.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":41291,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":505074,"firstName":"David","lastName":"Spudic","titleText":"Finance Manager","shortBioText":"Hi there, I'm originally from Hammond IN. I have 3 wonderful children. I'm a big fan of baseball and football. My number one goal is making sure that your buying experience is the best!","emailTxt":"dspudic@castleguy.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":15,"combinedEmpReviewCnt":72,"imageUrl":"https://cdn-user.dealerrater.com/images/15a13f0d5239.jpg","drDealerId":41291,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"662688000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":505078,"personPtyId":39941295,"firstName":"Jim","lastName":"Board","titleText":"Sales Associate","emailTxt":"jboard@castleguy.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/902f93f84d66.jpg","drDealerId":41291,"dealerEmpStartDtUtc":"1409529600","industryStartDtUtc":"778377600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505098,"personPtyId":39993974,"firstName":"Mike","lastName":"Roman","titleText":"Sales Associate","emailTxt":"mikeroman@castleguy.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":41291,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505095,"personPtyId":40395048,"firstName":"Jesse","lastName":"Blackmon","titleText":"Sales Associate","shortBioText":"Hi my name is Jesse. I am Navy Veteran, I joined when 9/11 happened and with that I have traveled the world. I own a recording studio and a cleaning business which keeps me very busy during my spare time but I still always find time to shoot pool, and enjoy the beach when its warm. I look forward to meeting you and learning more about you and your vehicle needs as well.","emailTxt":"jblackmon@castleguy.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":41291,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505101,"personPtyId":54039981,"firstName":"Andrew","lastName":"Plebanski","titleText":"Sales Associate","shortBioText":"Hello, my name is Andrew. I have 3 amazing children. I love music, soccer, anime and my dream is to travel the world someday. I take a lot of time to really get to know my customers, and assess their true needs so that I can really get them into a vehicle that is best for them. I look forward to meeting you and working with you soon!","emailTxt":"aplebanski@castleguy.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":41291,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1293840000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":381829,"personPtyId":31138884,"firstName":"Mike","lastName":"Guistolisi","titleText":"General Manager","emailTxt":"mguistolisi@castleguy.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/726dd0987016.jpg","drDealerId":41291,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":505081,"personPtyId":40046627,"firstName":"Ricky","lastName":"Cernak","titleText":"Sales Associate","shortBioText":"HI my name is Ricky - I was born and raised in Chicago. I have 3 children. I am also VERY passionate about Subaru, I even own 3 of them myself. My other passion is helping people find the right car and making sure that it fits in their budget...I don't just \"like\" doing that, I \"LOVE\" doing that. I hope that I can help you soon!","emailTxt":"rcernak@castleguy.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/31987e8fb60d.jpg","drDealerId":41291,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505092,"personPtyId":41465725,"firstName":"Jon","lastName":"Turpa","titleText":"Sales Associate","emailTxt":"jturpa@castleguy.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/0532e59d8cce.jpg","drDealerId":41291,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505063,"personPtyId":40575400,"firstName":"Justin","lastName":"Williams","titleText":"Finance Manager","shortBioText":"Hello my name is Justin! I have 2 beautiful daughters. In my spare time from the dealership I love spending time with them and messing around with my other hobby.....trains. I LOVE all things trains. I look forward to meeting you soon her at Castle Subaru Mitsubishi!","emailTxt":"jwilliams@castleguy.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/ba75bdc5ed22.jpg","drDealerId":41291,"industryStartDtUtc":"1199145600","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":505084,"personPtyId":39994349,"firstName":"Troy","lastName":"Kingery","titleText":"Sales Associate","emailTxt":"tkingery@castleguy.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/06bf08798755.jpg","drDealerId":41291,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505083,"personPtyId":40575653,"firstName":"Derrick","lastName":"Davis","titleText":"Sales Consultant","emailTxt":"ddavis@castleguy.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/5a961948090e.jpg","drDealerId":41291,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":381825,"personPtyId":33306014,"firstName":"David","lastName":"Eisin","titleText":"Sales Manasger","emailTxt":"deisin@castleguy.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":41291,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":505085,"personPtyId":40336245,"firstName":"Frank","lastName":"Salinas","titleText":"Sales Associate","emailTxt":"fsalinas@castleguy.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/b7854ac50c28.jpg","drDealerId":41291,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":505093,"firstName":"Craig","lastName":"Bonneau","titleText":"Parts Manager","emailTxt":"cbonneau@castleguy.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/59d07984629a.jpg","drDealerId":41291,"certifiedEmployee":false,"deptDscrp":"Parts"}]
Rectangle 48
Sales
Service Closed

Castle Subaru Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2017

Welcome to Castle Subaru, Proudly Serving Valparaiso IN, Hammond IN, Gary IN and Chesterton, IN, Drivers

...


In addition to providing the drivers of Portage, Indiana with a cornucopia of new Subaru Outback, Ascent, Forester, Crosstrek, Legacy, Impreza vehicles and used cars, we at Castle Subaru are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.

But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subaru Outback, Ascent, Forester, Crosstrek, Legacy and Impreza service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.

In summary, we at Castle Subaru are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 5020 US Highway 6 Portage, Indiana we're happy to continue the conversation and answer any questions.

"Experience the Castle Difference!!!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
370 lifetime reviews. Includes reviews of Castle Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    January 18, 2019

    I went there met a sales man memes Rees he's a very good guy had the time to explain at the details and the management is also good would treat you with... respect and break everything down with you I was glad I did business with them

    5.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
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    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2019

    The team at Castle Subaru Mitisbishi was great! I told them what I was looking for and they delivered. Everyone was very friendly and helpful. They have... great prices! I will definitely be coming back!

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Fentress

    Sales Manager

    (4.6) 42 reviews

    Jesse Blackmon

    Sales Associate

    (4.9) 17 reviews

  • 5.0 out of 5
    January 16, 2019

    Very pleased with our experience at Castle! They worked with us to find a payment we could afford. We love the car. They weren't pushy. I would highly... recommend them!

    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're thrilled to hear you had a great experience and found the ideal car for your family. We greatly appreciate your positive review and look forwar...d to seeing you for your upcoming services.


    Worked with:
    Joe Karczewski

    Used Car Sales Manager

    (4.6) 33 reviews

    Mike Roman

    Sales Associate

    (4.9) 14 reviews

  • 3.0 out of 5
    January 14, 2019

    I think waiting 2 hours for an oil change is a bit excessive. I also had to go to the service area to get someone to check me in , and also to open the... door so I could leave.

    3.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Taffy,We regret your oil change was longer than anticipated. We appreciate your comment so we can learn more about how we can improve our efforts ...in the future.

  • 5.0 out of 5
    January 14, 2019

    It was nice to see senior management working with a young salesman and giving him an opportunity to further his career. Reece Lake is an honest and motivated... young associate.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our young associates like Reece are part of our future and we value not only our customers but our staff as well. It's all about creating stand out s...ervice both within and out. Thanks for coming in and noting your experience.


    Worked with:
    Mark Fentress

    Sales Manager

    (4.6) 42 reviews

    David Spudic

    Finance Manager

    (4.5) 72 reviews

    Mike Roman

    Sales Associate

    (4.9) 14 reviews

  • 4.0 out of 5
    January 14, 2019

    They got me in and out with no hassles pressure. The family and I are very happy. Great job guys! I would recommend Castle To all my friends.

    5.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sounds like you knew what you wanted and had a positive shopping experience. We appreciate your positive review and hope you have some great road sto...ries to tell. Enjoy!


    Worked with:
    Tony Alvarez

    Sales Representative

    (4.7) 31 reviews

    Joe Karczewski

    Used Car Sales Manager

    (4.6) 33 reviews

    David Spudic

    Finance Manager

    (4.5) 72 reviews

  • 5.0 out of 5
    January 11, 2019

    The salesman was friendly and professional. I didn't feel pressured into doing something I didn't want to do. He helped me get exactly what I wanted.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Milan,We're happy to hear the vehicle shopping was unpressured and you got exactly what you wanted. Now you can spend all sorts of time enjoying the ...road in a new vehicle. Congratulations on the ride and thank you for the positive review.


    Worked with:
    Tony Alvarez

    Sales Representative

    (4.7) 31 reviews

  • 5.0 out of 5
    January 11, 2019

    Salesman (Mike Roman) was helpful, knowledgeable, and courteous. He explained the features and the advantages of Subaru. Justin was very helpful, with... extended warranty and other paper work.

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    5.0 out of 5
    Friendliness
    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on the new Crosstrek! Good choice! We're happy you received the service from Mike and Justin that met your expectations. Now, the n...ext big decision is what's your first adventure in the new car? Enjoy!


    Worked with:
    Mike Roman

    Sales Associate

    (4.9) 14 reviews

    Justin Williams

    Finance Manager

    (4.8) 25 reviews

  • 5.0 out of 5
    January 11, 2019

    Our sales guy, Andrew, was AMAZING! He was very professional, super friendly, and knowledgeable about the car buying process! He answered all of our questions... and my husband and I left feeling like we got the best deal for our money. I would totally recommend this dealership to anyone looking for good quality cars and friendly sales staff. If you ever come to this dealership, be sure to ask for Andrew! He will take great care of you and send you on your way:-)

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking your time to review our fantastic team member Andrew! We are always committed to providing the best customer service av...ailable to all of our clients!


    Worked with:
    David Spudic

    Finance Manager

    (4.5) 72 reviews

    Andrew Plebanski

    Sales Associate

    (4.9) 15 reviews

  • 5.0 out of 5
    January 9, 2019

    I purchased 3 vehicles in 2 months from them, all great deals and easy to deal with. I got a Ranger for my son, great first truck, best price in the Chicagoland... area. He totaled it unfortunately so we were trying to find another Ranger with low miles. After a month of searching I ended up driving by Castle again and noticed a starter car at around the same price as the Ranger so we picked it up for him. Mind you we had just purchased my wife a 2012 Volvo S60 a week earlier so they staff knew us fairly well. I would highly recommend Castle if you are in need of a new or pre-owned vehicle.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and loyalty to Castle, we value our loyal customers!. We look forward to assisting you again in the future!


    Worked with:
    Derrick Davis

    Sales Consultant

    (4.7) 15 reviews

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