From the moment you step on our lot until the time you drive away in your next car, your buying experience with Ride-N-D
rive is our number one priority. We encourage you to use the expertise and resources of our sales staff; they are here to help you find the right car at the right price. Call us today at 972-271-5100 to schedule your test drive! HASSLE FREE. NO PRESSURE. NO GIMMICKS.
"COMPLEMENTARY WARRANTY & 2 YEAR MAINTENANCE PLAN INCLUDED! VALUED AT $1500. ASK A SALES ASSOCIATE FOR DETAIL."
I am located out of state and was supposed to be buying a 2015 Subaru BRZ from this dealership. All week i had been going back and forth with an employee... named Mitch. He told me that due to the Coronavirus, all prices were list price only, even though I had a TrueCar offer that showed less. FINE. He sent me a buyers order and i forwarded it to my credit union. I asked him his opinion of the car, and he stated I could have an inspection done at a shop in their town for $119. I paid for an inspection and it came back that the car has leaky, failed shocks/struts and these would need to be replaced, with a total estimate of over $1,000 including labor. I sent the "salesman" this estimate and he replied that he can take $300 off the cost of the car, and also sent me a link to buy the parts I needed for $165. I ordered the parts. The "salesman" then sent me a text asking if I had received his offer to take $300 off the price. Due to work and travel, I was able to reply only THREE HOURS later that yes I accept, and for him to send me an updated buyers order. I never heard from him again. I had to find out from my credit union that he sold the car within the 3 hours of him texting me and my reply, EVEN after I paid for an inspection and even after he had already sent me a first buyers order. Needless to say, the "salesman" was only out to make $300 more as I'm sure he did not tell the buyer the shocks needed to be replaced. I'm sure this place has good employees but this guy is NOT one of them. I'm out the cost of the inspection and also the parts...I only hope the parts store will let me return them. Word to wise, do an inspection before you buy from this guy, and heaven forbid you take 3 hours to reply to their text or else they will sell the car right from under you. Did they do anything illegal...no. But geez their business ethics are lacking in a big way.
Thank you ride N drive for outstanding service and professionalism. Mike, and Hasan are world class on making my dreams come true on helping me getting... me a Nismo GT-R ride!
The care we received was really appreciated. They went above and beyond. I would definitely recommend this place to anyone looking to get a car.
I've debated on leaving this as they appeared to be sincere in helping resolve my situation but after being left on hold while my text go ignored it seems... they just don't wanna deal with their problems In short i bought a truck made it 50 miles broke down they "fixed" it i drove another approx. 2k miles when the trans locked up on me and they agreed to fix it never showing up to get the truck. Once i paid 5k out of pocket to fix the truck the told me was a good vehicle they agreed to reimburse me now no call back or reply So i bought this beautiful 2004 Chevy from them on 4/20/19 seemed like a good truck everything was dry underneath fluid all looked good truck had low miles i was climbing all over the truck looking for anything mechanically wrong with it finding nothing but a burnt out light bulb and a missing lock slide even talked with their 'Mechanic' who assured me it was a great truck. i was sold this was the truck! Or so I thought! I made it 50 miles away from the dealership on my way back to Oklahoma (about 250 mile trip) when the transmission started to overheat, so i pulled over and called the dealership up they sent out a tow truck and assured me they would get it fixed or put a new transmission in if need be and even deliver the truck to me.As i was waiting i looked back under the truck there were fluids everywhere and not one but two bolts were finger tight! (i attached pictures for proof) So fast forward almost 3 weeks they finally let me come back and pick the truck up. i clocked nearly 2k miles when the transmission locked up on me while driving First thing i do? Call the dealership tell them whats going on they inform me to call the warranty company and they will handle it all. The warranty was $500.. So i call the dealership back and they agreed too and arranged for someone to come pick up my truck and take it to their mechanic in Texas which never happened. I couldn't be without a vehicle any longer as i had been waiting a month for them to answer or call back and sent it to the shop for repairs costing me just under 5k with towing.(pics for proof once again) Now that Ive had it back its been in and out of multiple shops multiple times for electrical issues that all of the mechanics believe to be the results of a flood damaged car that was 'cleaned up' and resold. Now im looking thousands of more dollars having a new wiring harness installed in the truck and hoping the motor wont blow up on me. here we are 6 months later and ive only been able to drive my truck 4500 miles
I drove from Decatur Texas to Garland looking at a $30,000 truck and they wanted $17,000 down payment. Waste of time and waste of gas. And left with nothing
They didn’t take my application because I was from different state
Came from Denton and left with a new truck (used but new to me!!) Nina was my rep and she was awesome!! Go see Nina
Great people and and super awesome atmosphere to be in, Luna was very helpful in answering my many questions and making sure i got the best deal possible.
They are really understandable, they know what u want, i went in to look around and found a car that i liked, but i didnt buy it.
Gisel did such a great job. Good little tucked away car dealership with amazing customer service and great selection. 5/5 would purchase another vehicle... from them no questions asked