Reviews
Write a reviewI brought my vehicle in for scheduled service and the
I brought my vehicle in for scheduled service and the customer service representative I dealt with upon pick up was a condescending disrespectful individual. No other way to describe him
Made a same day appointment for oil change and tire
Made a same day appointment for oil change and tire rotation. Was seen promptly and service was completed timely. Waiting area was clean and comfortable. Always a pleasant experience at this location.
Marko, thank you for letting us know that your oil change and tire rotation service visit was pleasant and efficient. CarShop - Chester Springs values your business and we hope to be of service to you again!
Good service and friendly people.
Good service and friendly people. Comfortable waiting space with good hot chocolate. Always let you know what they are doing
We're glad to learn our Service Team provided you with an accommodating and informative service experience! CarShop - Chester Springs appreciates your business and we hope to be of service to you again!
Excellent experience.
Excellent experience. Jeff R is a great salesperson and spends a lot of time assessing customer needs and making suggestions.
Thank you for your wonderful review. Our Sales Team works tirelessly to ensure every customer has an excellent experience and finds the perfect vehicle. If we can be of any future assistance, please don't hesitate to contact us at CarShop - Chester Springs.
Service is really good, take the time to go over repairs
Service is really good, take the time to go over repairs needed and make sure a person understands.
I was only there for service this time.
Easy, friendly, helpful, responsive, knowledgeable,
Easy, friendly, helpful, responsive, knowledgeable, respectful, Jeff was great! I like the culture, I really felt like I did my part, they encouraged my input, didn’t sway me me way or another like a dealership would!
Thank you for the positive rating and review! We are delighted to know that you had a good experience with our team at CarShop - Chester Springs and we hope that you will continue to choose us as your dealership!
Recommendation...no or yes
Car Sense has always been a very good dealership and trustworthy. Since Car Shop took over, I have had good and bad experience in the service area. Also, I recently went to get an appraisal on my car and they low balled the amount 2000 less than another dealer. Very dissapointed they would take advantage of an elderly person, so no would not recommend them.
Hello, We would appreciate the chance to speak with you regarding the level of service you have received from our Service Department here at CarShop - Chester Springs. When you have a moment, please reach out to our General Manager, Joe Malick, at jmalick@carshop.com. We look forward to hearing from you.
Always makes sure my car is up to date on inspections and
Always makes sure my car is up to date on inspections and services it needs.
Thank you for the positive feedback! We are delighted to know that you have had good service experiences with us at CarShop - Chester Springs and hope you will continue choosing us!
Carshop has always taken care of us whether it be a car
Carshop has always taken care of us whether it be a car owned for 2 years or 15 years! We always feel like we have their full attention and almost never have to bring the vehicle back. Anyone looking for a used car to service should always and only choose Carshop!
Thank you for the positive feedback. We are delighted to know that you have had good experiences with us at CarShop - Chester Springs and we look forward to any future visits!
Run!!!!
Was told they can get me in a car with a 4000 deposit even though my credit is in the 500s l They ran my credit with multiple inquiries and was denied said they couldn’t help me unless I gave 10,000 down. With a 21 percent apr. if this is not robbery I don’t know what is. Thank you to the dealership who gave me the same car with the same lender. This is all a game for them to win and you to lose.
Hello, We would like to speak with you about your experience with our Sales Department here at CarShop - Chester Springs. We take your satisfaction seriously, so please contact our General Manager, Joe Malick, at jmalick@carshop.com.