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Customer who was ripped off by Rami Achdut, owner.
Rami sold us a car that needs a 10k transmission on December 21, 2018. This is not an exaggeration this has been verified and documented by a reputable and certified dealrship. Rami was asked on several occasions if he could return our money down and pay the loan off for this 25k car and he blatantly refused. This man has no decency or respect for hard working consumers. He was in business across the street from his current location and sold/transferred ownership of Highline in 2016. Rami has not provided any solutions to assist with this matter. The extended warranty that they sold us...the company has denied the repair bill of 10k due to the fact that the issues were pre-existing as reported prior to the sale and purchase of the vehicle and contract. Rami should have been forthcoming with us opposed to selling us a vehicle that was already no good. We have contacted Rami at Preferred and to no avail he has not provided a resolve. This man cannot be trusted. Rami also requires that the consumer sign an arbitration agreement in which it wasn't explained and we have recently learned that this protects the dealership and not the consumer. Rami is the owner of this LLC and again Rami cannot he trusted. We will continue to fight this! Everyone at the dealership has apologized except Rami the owner. Rami you need to return our hard earned money. Rami you should have never sold a car that needed a transmission. Rami as a decent human being you should want to correct your errors. This is xxxx poor business ethics. I would advise anyone to stay away from this dealership. Rami is not interested in customer service or the community that he is situated in and serves...he is concerned with the lining of his pockets. This is how and why he has bounced around from one business to the next. Look him up on the Secretary of the State of Alabama website and do a search for all business entities currently and in the past that have been associated with him. I pray for Rami daily as I just want this man to do the right thing and correct his wrong. Return our money. We are currently stuck with having to pay on a vehicle that is not operable and has not been operable since January 24th. We have called and to no avail Rami will not return our calls. This is sad!
LOVED WORKING WITH THESE GUYS!
Bob was very quick to respond to help us find the right loan that helped us purchase the vehicle. He was friendly and never pushy!
I just want to say that Bob and the Preferred Team was the best with helping us find our car. Thank you Bob and the entire team!
my wife and I came in to see Bob and the staff, the service was excellent, Bob and Mike worked really hard to make our buying experience a pleasure, we highly recommend him
Love my Mercedes
I have been buying vehicles from Rami for years and every time I do I get treated like I am part of the family. I will never try to purchase anywhere else Rami always takes care of me and my friends !!
out of state buyer
It has been a pleasure to deal with Bob. I came from out of state and was in and out of the dealership within 30 minutes. Thanks so much!
Rami stated he would fix fluid leak but then he would never take my calls or return them, emails too. They say they triple check vehicles, that is a lie. They stand behind their vehicles, that is a lie. Unethical that they ask you to sign an arbitration agreement or they would be sued repeatedly. He was part if Highline Imports that had a D- rating on Better Business Bureau before they closed down without notice. Don't but from this company. Do your research, I wish I had done better and dug deeper. Only good reviews on their website but they control that. BUYER BEWARE!
JAMALL IS VERY KNOWLEGEABLE AND VERY HONEST, WE ALWAYS FELT CONFIDENT PURCHASING THIS VEHICLE, WE NEVER FELT HE WAS SELLING US A VEHICLE ONLY HE WAS ASSISTING US. JAMALL MADE US FEEL LIKE FAMILY.
Found them on internet with a vehicle I was interested in made contact over phone and worked a decent deal for the both of us
Great place to get your car
Bought a used very high quality car from here. Jamaal, Monique, Tony, Cory and Tami, the owner, were wonderful to do business with. Jamaal kept in touch with me during the whole process. The others mentioned were nice, helpful, very informative as well. The whole process was the best auto buying I actually ever was a part of. Pay them a visit, you won't be disappointed.