BMW of Corpus Christi
BMW of Corpus Christi Hours
Special Offers
Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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June 8, 2020
Happened to see the dealership on my way to Port Aransas and stopped in to take a look at used cars in lot. Sarah Adams came out to greet me. Because... of her personable nature, great attitude, knowledge of the cars there, ability to honestly and satisfactorily address all my inquiries, and professionalism, I drove away with a car from them. She made a situation I normally do not look forward to, a nice experience.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you? -
July 22, 2019
We just purchased a BMW from BMW of Corpus Christi. Johnny "Rocket" Almaguer did an incredible job for us. He matched us up with the perfect vehicle... and worked with us until the price was just right. His clear explanation of all the many bells and whistles was so beneficial. I would highly recommend Johnny and this dealership without reservation.
Does recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you? -
July 18, 2019
A professional staff with positive attitudes and good sense of humor. Extensive knowledge and eagerness to help me make a more informed decision about... a new purchase.
Does recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you? -
May 18, 2019
Buyer beware! BMW of Corpus Christi sold my ASE certified mechanic a waterpump that I paid $607 for. Including labor I spent $891.66! Said to have a 2... year warranty failed in 12 months. After 5 months of no one at the dealship available to assist me or to bother returning my calls, they failed to honor their warranty unless I towed my car to them and had their mechanics verify the failure (Apparently they are the only people with qualifications to put on a water pump lol) all at my expense, I had already had the pump replaced at my expense. I'll NEVER buy another part or car from them! They had no problem selling me 3 BMW's. This dealship is run by Princple Auto, they have no Principles. Do yourself a favor, buy a Benz!
Does not recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
May 18, 2019
Buyer beware! BMW of Corpus Christi sold my ASE certified mechanic a waterpump that I paid $607 for. Including labor I spent $891.66! Said to have a 2... year warranty failed in 12 months. After 5 months of no one at the dealship available to assist me or to bother returning my calls, they failed to honor their warranty unless I towed my car to them and had their mechanics verify the failure (Apparently they are the only people with qualifications to put on a water pump lol) all at my expense, I had already had the pump replaced at my expense. I'll NEVER buy another part or car from them! They had no problem selling me 3 BMW's. This dealship is run by Princple Auto, they have no Principles. Do yourself a favor, buy a Benz!
Does not recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseCandi, we are sorry to hear of your recent experience and for the delay in our response. The facility you took your vehicle to was given the proper in...structions on the parts warranty over the phone and they agreed that they would communicate that with you. Being that they purchased the parts any refund would have gone to them at the price they paid, $486.37. That was the last communication that we had with them until you¿¿¿re most recent visit we had assumed that the issue was resolved. It appears that they did not disclose that information to you properly. The warranty on the parts is provided by BMW NA and not BMW of Corpus Christi or Principle Auto so we have to adhere to their guidelines. BMW will have the vehicle connected to their system to determine where the failure has come from and then instruct the dealer on what action to take from there. We are researching the call records as to who you were reaching out to for 5 months but are unable to find record of any calls, can you please let us know who it was that you were trying to contact so that we can handle that and be sure that this does not happen going forward. bbristol@principleauto.com. Our technicians are not the only technicians qualified to put on a water pump however BMW does require that factory trained technicians verify the failure and communicate that through BMW's internal system. We would be happy to refund your money being that it does not come from BMW of Corpus Christi or Principle Auto, it comes from BMW NA. Of course we do have to follow there guidelines. We are reviewing our process to align with other manufactures as far as the parts warranty is concerned. BMW is one of the only manufactures that carries a parts warranty that is valid if the part is not installed by a factory trained technician. Most manufactures require that parts are installed by technicians that are trained to work on that specific vehicle in order to carry warranty. The reason is to prevent issues such as this one. As a dealership BMW of Corpus Christi will most likely be adopting the same policy so that our clients are not put in situations that you have been put in by this facility. Being that we are a company that carries itself with principles and integrity is the most important to us we will no longer sell parts to that facility being that they do not inform their clients properly or handle themselves with integrity. Thank you for making us aware of this issue.
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October 22, 2018
Jericho is a very pleasant well mannered individual. He went over and beyond to assist and make sure when I called he attended my car needs. Thank you... Jericho for your continued kindness and help.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
June 29, 2018
They didnt try nor even help me trade my car for another used one....they wanted to give me half of what I owed on my car an had me waiting an when I saw... the car I wanted....it needed alot of repairs outside an in
Does not recommend this dealerShopped for a used carDid not make a purchase1 people out of 1 found this review helpful. Did you? -
June 3, 2018
Great service, great vehicle. All the people we sealed with were very straight forward and professional. The dealership seemed well managed and we received... great service.
Does recommend this dealerShopped for a used carDid not make a purchase0 people out of 0 found this review helpful. Did you? -
May 31, 2018
Stopped in and looked over the used inventory. Although I did not find what I came in for, the staff was very helpful in explaining what they did have....
Does recommend this dealerShopped for a used carDid not make a purchase0 people out of 0 found this review helpful. Did you? -
May 17, 2018
Great experience as always- they were kind enough to take me as a walk in on my only day off- so thankful! They always take care of me!
Does recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?