Auto Direct of South Broward

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 19, 2019

    Very professional office staff and amazingly knowledgeable sales staff. I would recommend this dealership to anyone. They operate very ethically and try... their best to serve everyone.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 20, 2019

    Worst customer service I bought a truck I barely used for 2days and broke down. When I tried reaching for Pablo or Nelson so they would help basically... I was getting no answer. Overall worst dealership I’ve ever seen in life don’t trust in their words at all liars at that. It’s been three weeks and I’m still waiting for my registration to arrive they said it was mailed out to me and nothing yet they’re just full of xxxxxxxx NO CUSTOMER RESPECT!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 12, 2019

    Bought a late model Dodge truck from them.. Junk.. Had bern wrecked . Leaking around windshield.. Took an hour to fill gas tank because of vacum problem.... Cruise control stuck often at freeway speed.. Hsd me leave my job after i had it for a while abd drive 1500 miles ti pit a tracking device on it. Then took it away saying that credit wasnt good enough. But got a three thousad down payment. Left with a 2006 truck after giveing them another thousand on top of the Three thousand thst i had in Dodge. Never given credit for repairs i did out of my pocket. The truck i left with this time was same story. Been wrecked and i put about Twu grand in repairs first snd second month i had it. Got behind on payments .. Two payments and they repoed it. Truck was eight thousand. Got five thousad paid. They say i still owe sixty nine hunndred still. How is that even posdible? Dont go there. They talk out both sides of there head.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    December 12, 2017

    The most terrible customer service don't respect your warranties

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2017

    After searching for a car for 7 months, Gustavo Nelson and Pablo got me into a 2016 car with a low down payment. They worked with my credit and didn't... waste my time. A rare find. All if their inventory is nice and the prices are reasonable! I'm pleased.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 21, 2017

    After a long day Carlos worked with me to get me into a gorgeous gray BMW 328i coupe with little money upfront and my bad credit escapades. Thank you Carlos!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2017

    Great experience. Sonia was very helpful and funny. I gor a bmw

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2017

    Great experience. Sonia was very helpful and funny, I got a bmw

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 14, 2017

    I was told my credit was approved. For a hummer h2 then was told had no title for the hummer h2 from management of the Dealer. I told management I was... coming from out of town and I had a Disability and i need it all the details of the contract. And that when everything fell apart I was told I was approved for the vehicle after submitting my credit application. BAD SERVICE AND VERY DISAPPOINTING

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    11 people out of 15 found this review helpful. Did you?