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Elite Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (40 reviews)
Sales hours: 10:30am to 7:00pm
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Sales
Monday 10:30am–7:00pm
Tuesday 10:30am–7:00pm
Wednesday 10:30am–7:00pm
Thursday 10:30am–7:00pm
Friday 10:30am–7:00pm
Saturday 10:30am–7:00pm
Sunday 12:00pm–4:00pm

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They do not deliver the TEMPORARY PLATES UNTIL WHEN DO I

They do not deliver the TEMPORARY PLATES UNTIL WHEN DO I HAVE TO WAIT FOR YOU?

They do not deliver the TEMPORARY PLATES UNTIL WHEN DO I

They do not deliver the TEMPORARY PLATES UNTIL WHEN DO I HAVE TO WAIT FOR YOU?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It's a dealer crap please don't buy here they scammed me,

It's a dealer crap please don't buy here they scammed me, with a car that had damaged the engine, before buying here think twice they're going to steal them, they are scam rats they never give you the money back and make you waste your time don't buy here 🐀🐀🐀🐀🐀🐀

It's a dealer crap please don't buy here they scammed me,

It's a dealer crap please don't buy here they scammed me, with a car that had damaged the engine, before buying here think twice they're going to steal them, they are scam rats they never give you the money back and make you waste your time don't buy here 🐀🐀🐀🐀🐀🐀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scam dealer...ship worst place on earth

worst experience , all of money im still paying on my purchase...please go to anywhere but here...save yourself.I bought a vehicle and my mistake is it was a cash deal meaning i had dealt with my bank before hand. They tried to make the cover on the warranty from the dealership if anything goes wrong 0% on both labor and parts if anything goes wrong with me within the next 30 days so i had to tell them to fix that. shady , and will sell you a piece of xxxx with no problem on their end not even try to fix the car knowing dam well what is wrong with it.

Scam dealer...ship worst place on earth

worst experience , all of money im still paying on my purchase...please go to anywhere but here...save yourself.I bought a vehicle and my mistake is it was a cash deal meaning i had dealt with my bank before hand. They tried to make the cover on the warranty from the dealership if anything goes wrong 0% on both labor and parts if anything goes wrong with me within the next 30 days so i had to tell them to fix that. shady , and will sell you a piece of xxxx with no problem on their end not even try to fix the car knowing dam well what is wrong with it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst dealership ever

If I could give this dealership 0 stars I would. This has been the worst customer service I have ever experienced. For starters when we purchased the vehicle never did they disclose the vehicle had never passed inspection. On the signed vehicle purchase agreement under vehicle check list. They checked off “vehicle has valid inspection sticker” when confronted about this the receptionist gave reason that it means the inspection after the sale and the rejection sticker is valid. How is it checked off before if it was not done then? We have a two hour car ride and twice we have wasted our time driving here. First one they advised the vehicle was not done but never called to let us know. Second which is now they decided to close at 5 but the receptionist did not let us know when we spoke this morning and told her we would pick up the vehicle today. I will be reaching out to BBB, dmv investigations police, and the dealership board. They have made this buyer experience horrible with their unethical sales tactics. The fact that they sold a vehicle that failed inspection and never once disclosed is unethical. The minor items they are supposed to fix took almost 4 weeks. Do not buy from here if unless you want to be screwed over.

Worst dealership ever

If I could give this dealership 0 stars I would. This has been the worst customer service I have ever experienced. For starters when we purchased the vehicle never did they disclose the vehicle had never passed inspection. On the signed vehicle purchase agreement under vehicle check list. They checked off “vehicle has valid inspection sticker” when confronted about this the receptionist gave reason that it means the inspection after the sale and the rejection sticker is valid. How is it checked off before if it was not done then? We have a two hour car ride and twice we have wasted our time driving here. First one they advised the vehicle was not done but never called to let us know. Second which is now they decided to close at 5 but the receptionist did not let us know when we spoke this morning and told her we would pick up the vehicle today. I will be reaching out to BBB, dmv investigations police, and the dealership board. They have made this buyer experience horrible with their unethical sales tactics. The fact that they sold a vehicle that failed inspection and never once disclosed is unethical. The minor items they are supposed to fix took almost 4 weeks. Do not buy from here if unless you want to be screwed over.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Elite Auto

We bought a car through Elite Auto Group and it was financed through Westlake Financial in California and they never had the title to the car. So, we paid $10,000 and we have a car with no title. Avoid these jokers like the plague

Elite Auto

We bought a car through Elite Auto Group and it was financed through Westlake Financial in California and they never had the title to the car. So, we paid $10,000 and we have a car with no title. Avoid these jokers like the plague

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing service

The employees were so kind and helpful in every way. I bought my car and it’s been such a joy in it. I’m so grateful

Amazing service

The employees were so kind and helpful in every way. I bought my car and it’s been such a joy in it. I’m so grateful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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These scammers must be stopped! Resolution only!

This Group and the top mechanic is the worst folks around for transmission repair/replacement for 2013 Nissan Pathfinder. $4,000 + $345 has been spent and SUV is still not driveable.

These scammers must be stopped! Resolution only!

This Group and the top mechanic is the worst folks around for transmission repair/replacement for 2013 Nissan Pathfinder. $4,000 + $345 has been spent and SUV is still not driveable.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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PLEASE THIS IS SCAM NOT A DEALERSHIP

Pure Scam nothing but scam please anyone who wants to join me look for a lawyer? Never ever deal with them. This scammers need to stop stealing people hard earned money

PLEASE THIS IS SCAM NOT A DEALERSHIP

Pure Scam nothing but scam please anyone who wants to join me look for a lawyer? Never ever deal with them. This scammers need to stop stealing people hard earned money

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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SCAM ALERT

Bought a BMW 335i from so what you call a salesman Karen, on my way back home vehicle showed engine malfunction and to stop at the nearest BMW dealer. Contacted dealer I wanted to return same day so you manger Deyaa says no return policy after back and fourth he tells me can fix it if I bring it back. and my lord ones I bought it back to them May 2nd I get the car back within TWO MONTH WAITING my 335i convertible was UNTOUCHED , failed on me and started checking light to come on I took it to the nearest BMW dealership and after diagnostic was done vehicle they found the fuel injectors INDEX 5 , rear tires have holes on inner edge and ready to blow out . spark plugs were fouled , ignition coils are fouled and after market they recommend topping off the fuel tank with 93 , they noted the shop cut the exhaust in the middle and put a pipe clamp on THERE.... vehicle is parked and I can not drive it , because this dealership stole all my money and held the car for two month and didn't touch the car while it was there and i was calling at least 3 times a week. prove of the report is available walk on your feet and do not cross a foot in there

SCAM ALERT

Bought a BMW 335i from so what you call a salesman Karen, on my way back home vehicle showed engine malfunction and to stop at the nearest BMW dealer. Contacted dealer I wanted to return same day so you manger Deyaa says no return policy after back and fourth he tells me can fix it if I bring it back. and my lord ones I bought it back to them May 2nd I get the car back within TWO MONTH WAITING my 335i convertible was UNTOUCHED , failed on me and started checking light to come on I took it to the nearest BMW dealership and after diagnostic was done vehicle they found the fuel injectors INDEX 5 , rear tires have holes on inner edge and ready to blow out . spark plugs were fouled , ignition coils are fouled and after market they recommend topping off the fuel tank with 93 , they noted the shop cut the exhaust in the middle and put a pipe clamp on THERE.... vehicle is parked and I can not drive it , because this dealership stole all my money and held the car for two month and didn't touch the car while it was there and i was calling at least 3 times a week. prove of the report is available walk on your feet and do not cross a foot in there

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Warranty fixed

Kadi was exceptional at fixing my car warranty issues. Very happy with her professionalism and courtesy. She went above and beyond to research and fix the problem. Cary Sciutti

Warranty fixed

Kadi was exceptional at fixing my car warranty issues. Very happy with her professionalism and courtesy. She went above and beyond to research and fix the problem. Cary Sciutti

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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